Cited by 120Consumer Behavior in Brand Consumption and IdentificationMigration, Refugees, and IntegrationCultural Identity and Representation

Beyond Acculturation: Multiculturalism and the Institutional Shaping of an Ethnic Consumer Subject

Veresiu, Ela, Giesler, Markus·2018·Journal of Consumer Research

Abstract

Prior consumer research has investigated the consumer behavior, identity work, and sources of ethnic group conflict among various immigrants and indigenes. However, by continuing to focus on consumers’ lived experiences, researchers lack theoretical clarity on the institutional shaping of these individuals as ethnic consumers, which has important implications for sustaining neocolonial power imbalances between colonized (immigrant-sending) and colonizing (immigrant-receiving) cultures. We bring sociological theories of neoliberal governmentality and multiculturalism to bear on an in-depth analysis of the contemporary Canadian marketplace to reveal our concept of market-mediated multiculturation, which we define as an institutional mechanism for attenuating ethnic group conflicts through which immigrant-receiving cultures fetishize strangers and their strangeness in their commodification of differences, and the existence of inequalities between ethnicities is occluded. Specifically, our findings unpack four interrelated consumer socialization strategies (envisioning, exemplifying, equipping, and embodying) through which institutional actors across different fields (politics, market research, retail, and consumption) shape an ethnic consumer subject. We conclude with a critical discussion of extant scholarship on consumer acculturation as being complicit in sustaining entrenched colonialist biases.

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Crossref · 10.1093/jcr/ucy019

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6 of 6 references verified0 citation errors · 0 not checkable

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  • The discourse of cultural appreciation constitutes the ethnic consumer subject, who is hailed to embrace differences through consumption.

    “This prevailing discourse of cultural appreciation constitutes the ethnic consumer subject, who is hailed to 'embrace differences through consumption' (Veresiu and Giesler 2018, 556).”
  • Countervailing discourses of cultural appreciation and cultural appropriation fuel a tension between the ethnic consumer subject and the responsibilized consumer subject.

    “Countervailing discourses of cultural appreciation versus cultural appropriation are fueling a tension between the ethnic consumer subject, who views the consumption of cultural difference as a valorized identity project, and the responsibilized consumer subject, who is tasked with considering the societal impacts of such consumption.”
  • The Western neoliberal idyll of market-based inclusion and diversity that calls the ethnic consumer subject to appreciate other cultures is being undercut by the countervailing discourse that calls the responsibilized consumer subject to engage with cultural appropriation.

    “Consequently, the 'Western neoliberal idyll of market-based inclusion and diversity' (Veresiu and Giesler 2018, 554) that calls the ethnic consumer subject to appreciate other cultures is being undercut by this countervailing discourse that calls the responsibilized consumer subject to engage with issues of cultural appropriation.”
  • A prevailing ideology of neoliberal multiculturalism institutionalized a desire to appreciate cultural difference as a valorized consumer identity project.

    “For the past decades, a prevailing ideology of neoliberal multiculturalism suited to the demands of transnational capitalism institutionalized a desire to appreciate cultural difference as a valorized consumer identity project (Coskuner-Balli and Ertimur 2017; Thompson and Tambyah 1999; Veresiu and Giesler 2018).”
  • The cultural appreciation discourse is rooted in neoliberal multiculturalism and foregrounds consuming cultural difference as a desirable and depoliticized consumer identity project.

    “The discourse of cultural appreciation , rooted in the ideology of neoliberal multiculturalism, foregrounds moral interpretations of consuming cultural difference as a desirable and depoliticized consumer identity project.”

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Authors
Veresiu, E., & Giesler, M.
Affiliations
York University (CA)
Corresponding author
Veresiu, Ela
Venue
Journal of Consumer Research
Published
2018-03-14
Volume
45
Issue
3
Pages
553-570
ISSN
  • 0093-5301 (ISSN-L)
  • 1537-5277
OpenAlex
W2791881514
Cited by
120
References
6
Citations by year
2026: 20 · 2025: 15 · 2024: 11 · 2023: 15 · 2022: 20 · 2021: 16 · 2020: 15 · 2019: 6 · 2018: 2
FWCI
17.44
Type
journal article
Language
en
Open access
closed
Locations
Journal of Consumer Research (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior in Brand Consumption and Identification
  • Social Sciences › Sociology and Political Science › Migration, Refugees, and Integration
  • Social Sciences › Arts and Humanities › Philosophy › Cultural Identity and Representation
Keywords
multiculturalism, consumer acculturation, ethnic consumers, neoliberal governmentality, commodification of difference, consumer socialization, colonialism, immigrant consumers, consumer identity

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