Beyond Acculturation: Multiculturalism and the Institutional Shaping of an Ethnic Consumer Subject
Abstract
Prior consumer research has investigated the consumer behavior, identity work, and sources of ethnic group conflict among various immigrants and indigenes. However, by continuing to focus on consumers’ lived experiences, researchers lack theoretical clarity on the institutional shaping of these individuals as ethnic consumers, which has important implications for sustaining neocolonial power imbalances between colonized (immigrant-sending) and colonizing (immigrant-receiving) cultures. We bring sociological theories of neoliberal governmentality and multiculturalism to bear on an in-depth analysis of the contemporary Canadian marketplace to reveal our concept of market-mediated multiculturation, which we define as an institutional mechanism for attenuating ethnic group conflicts through which immigrant-receiving cultures fetishize strangers and their strangeness in their commodification of differences, and the existence of inequalities between ethnicities is occluded. Specifically, our findings unpack four interrelated consumer socialization strategies (envisioning, exemplifying, equipping, and embodying) through which institutional actors across different fields (politics, market research, retail, and consumption) shape an ethnic consumer subject. We conclude with a critical discussion of extant scholarship on consumer acculturation as being complicit in sustaining entrenched colonialist biases.
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The discourse of cultural appreciation constitutes the ethnic consumer subject, who is hailed to embrace differences through consumption.
“This prevailing discourse of cultural appreciation constitutes the ethnic consumer subject, who is hailed to 'embrace differences through consumption' (Veresiu and Giesler 2018, 556).”
From Between Cultural Appreciation and Cultural Appropriation: Self-Authorizing the Consumption of Cultural Difference (2024) · cites this paper as Veresiu and Giesler 2018
Countervailing discourses of cultural appreciation and cultural appropriation fuel a tension between the ethnic consumer subject and the responsibilized consumer subject.
“Countervailing discourses of cultural appreciation versus cultural appropriation are fueling a tension between the ethnic consumer subject, who views the consumption of cultural difference as a valorized identity project, and the responsibilized consumer subject, who is tasked with considering the societal impacts of such consumption.”
From Between Cultural Appreciation and Cultural Appropriation: Self-Authorizing the Consumption of Cultural Difference (2024) · cites this paper as Veresiu and Giesler 2018
The Western neoliberal idyll of market-based inclusion and diversity that calls the ethnic consumer subject to appreciate other cultures is being undercut by the countervailing discourse that calls the responsibilized consumer subject to engage with cultural appropriation.
“Consequently, the 'Western neoliberal idyll of market-based inclusion and diversity' (Veresiu and Giesler 2018, 554) that calls the ethnic consumer subject to appreciate other cultures is being undercut by this countervailing discourse that calls the responsibilized consumer subject to engage with issues of cultural appropriation.”
From Between Cultural Appreciation and Cultural Appropriation: Self-Authorizing the Consumption of Cultural Difference (2024) · cites this paper as Veresiu and Giesler 2018
A prevailing ideology of neoliberal multiculturalism institutionalized a desire to appreciate cultural difference as a valorized consumer identity project.
“For the past decades, a prevailing ideology of neoliberal multiculturalism suited to the demands of transnational capitalism institutionalized a desire to appreciate cultural difference as a valorized consumer identity project (Coskuner-Balli and Ertimur 2017; Thompson and Tambyah 1999; Veresiu and Giesler 2018).”
From Between Cultural Appreciation and Cultural Appropriation: Self-Authorizing the Consumption of Cultural Difference (2024) · cites this paper as Veresiu and Giesler 2018
The cultural appreciation discourse is rooted in neoliberal multiculturalism and foregrounds consuming cultural difference as a desirable and depoliticized consumer identity project.
“The discourse of cultural appreciation , rooted in the ideology of neoliberal multiculturalism, foregrounds moral interpretations of consuming cultural difference as a desirable and depoliticized consumer identity project.”
From Between Cultural Appreciation and Cultural Appropriation: Self-Authorizing the Consumption of Cultural Difference (2024) · cites this paper as Veresiu and Giesler 2018
The ethnic consumer subject views the consumption of cultural difference as a valorized identity project.
“the ethnic consumer subject, who views the consumption of cultural difference as a valorized identity project”
From Between Cultural Appreciation and Cultural Appropriation: Self-Authorizing the Consumption of Cultural Difference (2024) · cites this paper as Veresiu and Giesler 2018
By drawing on the neoliberal multicultural tenets embedded in the cultural appreciation discourse, Jeff's reflection articulates an affirmative cosmopolitan vision of global interconnection and intermingling wherein such cultural inequities are rendered irrelevant.
“By drawing on the neoliberal multicultural tenets (Veresiu and Giesler 2018) embedded in the cultural appreciation discourse, Jeff's reflection articulates an affirmative cosmopolitan vision of global interconnection and intermingling wherein such cultural inequities are rendered irrelevant.”
From Between Cultural Appreciation and Cultural Appropriation: Self-Authorizing the Consumption of Cultural Difference (2024) · cites this paper as Veresiu and Giesler 2018
Prior research described how ideologies such as neoliberal multiculturalism push forward a depoliticized approach to consuming cultural difference, especially at the level of the individual consumer.
“First, prior research described how ideologies such as neoliberal multiculturalism push forward a depoliticized approach to consuming cultural difference, especially at the level of the individual consumer (Cayla and Eckhardt 2008; Thompson and Tambyah 1999; Veresiu and Giesler 2018).”
From Between Cultural Appreciation and Cultural Appropriation: Self-Authorizing the Consumption of Cultural Difference (2024) · cites this paper as Veresiu and Giesler 2018
The hegemonic ethnic consumer subject systematically discourages other ethnic subjectivities from surfacing and materializing.
“As highlighted by Veresiu and Giesler (2018, 565), the hegemonic ethnic consumer subject 'systematically discourages other ethnic subjectivities from surfacing and materializing.'”
From Between Cultural Appreciation and Cultural Appropriation: Self-Authorizing the Consumption of Cultural Difference (2024) · cites this paper as Veresiu and Giesler 2018
Cites
Thompson, C. J. (1997) · Journal of Marketing Research · doi:10.1177/002224379703400403 · Cited by 1,142 · see citing works
The age of responsibilization: on market-embedded morality
Shamir, R. (2008) · Economy and Society · doi:10.1080/03085140701760833 · Cited by 1,025 · see citing works
Creating the Responsible Consumer: Moralistic Governance Regimes and Consumer Subjectivity
Giesler, M., & Veresiu, E. (2014) · Journal of Consumer Research · doi:10.1086/677842 · Cited by 613 · see citing works
Self-citationSolidarity in diverse societies: beyond neoliberal multiculturalism and welfare chauvinism
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Asian Brands and the Shaping of a Transnational Imagined Community
Cayla, J., & Eckhardt, G. M. (2008) · Journal of Consumer Research · doi:10.1086/587629 · Cited by 276 · see citing works
Indigenes’ Responses to Immigrants’ Consumer Acculturation: A Relational Configuration Analysis
Luedicke, M. K. (2015) · Journal of Consumer Research · doi:10.1093/jcr/ucv002 · Cited by 110 · see citing works
Flagged first, then by citations
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Arsel, Z., Crockett, D., & Scott, M. L. (2022) · Journal of Consumer Research · doi:10.1093/jcr/ucab057 · Cited by 254 · see citing works
Cruz, A. G. B., Seo, Y., & Scaraboto, D. (2024) · Journal of Consumer Research · doi:10.1093/jcr/ucad022 · Cited by 77 · see citing works
“…has analytically focused on how dominant discourses that underpin the global flows of cultural difference are socio-historically and ideologically constituted (Kjeldgaard and Askegaard 2006; Thompson and Tambyah 1999; Veresiu and Giesler 2018) and, in turn, structure consumers’ experiences.”
BackgroundInfluentialCreating Responsible Subjects: The Role of Mediated Affective Encounters
Bajde, D., & Rojas-Gaviria, P. (2021) · Journal of Consumer Research · doi:10.1093/jcr/ucab019 · Cited by 78 · see citing works
- Authors
- Veresiu, E., & Giesler, M.
- Affiliations
- York University (CA)
- Corresponding author
- Veresiu, Ela
- Venue
- Journal of Consumer Research
- Publisher
- Oxford University Press (OUP)
- Published
- 2018-03-14
- Volume
- 45
- Issue
- 3
- Pages
- 553-570
- ISSN
- 0093-5301 (ISSN-L)
- 1537-5277
- OpenAlex
- W2791881514
- Cited by
- 120
- References
- 6
- Citations by year
- 2026: 20 · 2025: 15 · 2024: 11 · 2023: 15 · 2022: 20 · 2021: 16 · 2020: 15 · 2019: 6 · 2018: 2
- FWCI
- 17.44
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Consumer Research (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior in Brand Consumption and Identification
- Social Sciences › Sociology and Political Science › Migration, Refugees, and Integration
- Social Sciences › Arts and Humanities › Philosophy › Cultural Identity and Representation
- Keywords
- multiculturalism, consumer acculturation, ethnic consumers, neoliberal governmentality, commodification of difference, consumer socialization, colonialism, immigrant consumers, consumer identity
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