Implementing a Web-based Information Resource at an Inner-city Community Church: Lessons Learned
Abstract
The objective of this project was to develop and implement electronic access to HIV/AIDS information resources at Glide Memorial Church in San Francisco, CA. This involved developing tailored Web-based access to the relevant information for the Glide Clinic patients. In addition, the project deployed workstations in 2 clinic areas and provided support to clinic patients as they learned to access the information resources. This article describes the experience with information retrieval in a clinic setting for underserved patients, including lessons learned, effective strategies, and anecdotes of effect on patients. Required nursing informatics competencies in this particular area are also addressed.
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Some researchers have demonstrated that Internet interventions can be used by and can benefit severely disadvantaged groups, including homeless drug users, single teenage mothers, and vulnerable elderly people.
“Some researchers have undertaken impressive work, demonstrating that Internet interventions can be used by and can benefit severely disadvantaged groups, including homeless drug users [25], single teenage mothers [26], and vulnerable elderly people [27].”
From Web-Based Interventions for Behavior Change and Self-Management: Potential, Pitfalls, and Progress (2012) · cites this paper as [25]
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- Authors
- CASHEN, M. S., SKLAR, B. M., NGUYEN, H. H. T., JUST, M., GALZAGORRY, G., & BAKKEN, S.
- Affiliations
- Lucile Packard Children's Hospital (US)
- ORCID
- JUST, MELISSA
- Venue
- CIN: Computers, Informatics, Nursing
- Published
- 2002-11
- Volume
- 20
- Issue
- 6
- Pages
- 244-250
- ISSN
- 1538-2931 (ISSN-L)
- OpenAlex
- W2062985074
- Cited by
- 11
- References
- 22
- Citations by year
- 2018: 1 · 2012: 1
- FWCI
- 1.55
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- CIN Computers Informatics Nursing (publishedVersion)
- PubMed (publishedVersion)
- Funders
- U.S. Public Health Service (QEQ70024)
- Topics
- Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
- Physical Sciences › Computer Science › Information Systems › Web and Library Services
- Physical Sciences › Computer Science › Information Systems › ICT in Developing Communities
- Keywords
- web-based information access, community clinics, underserved patients, information retrieval, patient education, nursing informatics competencies
- MeSH terms
- Attitude to Health, Community Health Centers, Health Services Research, Humans, Information Centers, Information Services, Surveys and Questionnaires, San Francisco, Program Evaluation, HIV Infections, Program Development, Urban Health Services, Internet, Protestantism
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