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Cited by 15Workplace Health and Well-beingJob Satisfaction and Organizational BehaviorHeart Rate Variability and Autonomic Control

The DOI matches its Crossref record; 47 of the 47 references it cites were found in a registry or an index.

To rate or not to rate? Autonomic response and psychological well-being of employees during performance review.

Balconi, Michela, Venturella, Irene, Fronda, Giulia, de Filippis, Daniela, Salati, Emanuela, Vanutelli, Maria Elide·2019·The Health Care Manager
DOI 10.1097/hcm.0000000000000257
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Abstract

Organizational research started including neurosciences exploring pivotal phenomena and promoting organizational well-being. Leadership was investigated by assessing psychophysiological responses during performance review characterized by narrative or quantitative assessments and their effects on employees' well-being. As is known, rating could be perceived as threatening for employees' ranking and status perception, leading to avoidant behaviors. DESIGN AND METHODOLOGY: Here, manager-employee dyads were assigned to 2 conditions: in the nonrate scenario, managers were asked to describe the employee's performance; in the rate one, they had to provide a quantitative rating. Skin conductance level and response and heart rate indices were continuously recorded. FINDINGS: Dyads in nonrate condition showed higher arousal-related responses (skin conductance level and skin conductance response), perhaps highlighting an increased engagement triggered by a rewarding exchange. Conversely, in rate condition, employees showed higher heart rate, usually related to negative and stressful conditions, and avoidant behaviors. ORIGINALITY/VALUE: Results are discussed for their possible applications to employees' well-being.

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Citations

Cites

Research works printed but not linked: 3

  1. 2010, Turn the 360 around, Neuroleadersh J, 3, 78
  2. 2008, SCARF: a brain-based model for collaborating with and influencing others, Neuroleadersh J, 1, 44
  3. 2008, The pains and pleasures of social life: a social cognitive neuroscience approach, Neuroleadersh J, 1, 38

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Metadata

Authors
Balconi, M., Venturella, I., Fronda, G., de Filippis, D., Salati, E., & Vanutelli, M. E.
Affiliations
Università Cattolica del Sacro Cuore (IT)
Corresponding author
Balconi, Michela
ORCID
Venue
The Health Care Manager
Publisher
Ovid Technologies (Wolters Kluwer Health)
Published
2019-04
Volume
38
Issue
2
Pages
179-186
ISSN
  • 1525-5794 (ISSN-L)
  • 1550-512X
DOI
10.1097/hcm.0000000000000257
OpenAlex
W2934539694
Cited by
15
References
47
Citations by year
2025: 2 · 2024: 4 · 2023: 2 · 2022: 2 · 2021: 1 · 2020: 3 · 2019: 1
FWCI
2.40
Type
journal article
Language
en
Open access
closed
Locations
  • The Health Care Manager (publishedVersion)
  • PubMed (publishedVersion)
  • BOA (University of Milano-Bicocca) (submittedVersion)
Topics
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Workplace Health and Well-being
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Health Sciences › Medicine › Cardiology and Cardiovascular Medicine › Heart Rate Variability and Autonomic Control
Keywords
performance evaluation (human resources), performance ratings, autonomic responses, psychological well-being, skin conductance, heart rate, stress, avoidance behavior, psychophysiology, employee engagement, status threat
MeSH terms
Adult, Employee Performance Appraisal, Female, Galvanic Skin Response, Heart Rate, Humans, Job Satisfaction, Male, Workplace

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