A Systematic Review of Testing and Evaluation of Healthcare Applications of Large Language Models (LLMs)
Open accessAbstract
1 Importance: Large Language Models (LLMs) can assist in a wide range of healthcare-related activities. Current approaches to evaluating LLMs make it difficult to identify the most impactful LLM application areas. Objective: To summarize the current evaluation of LLMs in healthcare in terms of 5 components: evaluation data type, healthcare task, Natural Language Processing (NLP)/Natural Language Understanding (NLU) task, dimension of evaluation, and medical specialty. Data Sources: A systematic search of PubMed and Web of Science was performed for studies published between 01-01-2022 and 02-19-2024. Study Selection: Studies evaluating one or more LLMs in healthcare. Data Extraction and Synthesis: Three independent reviewers categorized 519 studies in terms of data used in the evaluation, the healthcare tasks (the what) and the NLP/NLU tasks (the how) examined, the dimension(s) of evaluation, and the medical specialty studied. Results: Only 5% of reviewed studies utilized real patient care data for LLM evaluation. The most popular healthcare tasks were assessing medical knowledge (e.g. answering medical licensing exam questions, 44.5%), followed by making diagnoses (19.5%), and educating patients (17.7%). Administrative tasks such as assigning provider billing codes (0.2%), writing prescriptions (0.2%), generating clinical referrals (0.6%) and clinical notetaking (0.8%) were less studied. For NLP/NLU tasks, the vast majority of studies examined question answering (84.2%). Other tasks such as summarization (8.9%), conversational dialogue (3.3%), and translation (3.1%) were infrequent. Almost all studies (95.4%) used accuracy as the primary dimension of evaluation; fairness, bias and toxicity (15.8%), robustness (14.8%), deployment considerations (4.6%), and calibration and uncertainty (1.2%) were infrequently measured. Finally, in terms of medical specialty area, most studies were in internal medicine (42%), surgery (11.4%) and ophthalmology (6.9%), with nuclear medicine (0.6%), physical medicine (0.4%) and medical genetics (0.2%) being the least represented. Conclusions and Relevance: Existing evaluations of LLMs mostly focused on accuracy of question answering for medical exams, without consideration of real patient care data. Dimensions like fairness, bias and toxicity, robustness, and deployment considerations received limited attention. To draw meaningful conclusions and improve LLM adoption, future studies need to establish a standardized set of LLM applications and evaluation dimensions, perform evaluations using data from routine care, and broaden testing to include administrative tasks as well as multiple medical specialties. Key Points: Question: How are healthcare applications of large language models (LLMs) currently evaluated? Findings: Studies rarely used real patient care data for LLM evaluation. Administrative tasks such as generating provider billing codes and writing prescriptions were understudied. Natural Language Processing (NLP)/Natural Language Understanding (NLU) tasks like summarization, conversational dialogue, and translation were infrequently explored. Accuracy was the predominant dimension of evaluation, while fairness, bias and toxicity assessments were neglected. Evaluations in specialized fields, such as nuclear medicine and medical genetics were rare. Meaning: Current LLM assessments in healthcare remain shallow and fragmented. To draw concrete insights on their performance, evaluations need to use real patient care data across a broad range of healthcare and NLP/NLU tasks and medical specialties with standardized dimensions of evaluation.
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Existing reviews of trust dimensions for LLMs in healthcare typically catalogue each dimension in isolation without clearly linking evaluation findings to concrete model improvements.
“Existing reviews typically catalogue each dimension in isolation, without clearly linking evaluation findings to concrete model improvements.”
From Trustworthy Medical Question Answering: An Evaluation-Centric Survey (2025) · cites this paper as Bedi et al., 2024
Section 4.4 and Table 4 catalogue evaluation dimensions, and the section on publicly reporting failure modes says few studies investigated why LLM deployments produced unsatisfactory results—an analysis the authors say could improve their use. But these passages concern the studies reviewed, not a typical practice of existing reviews, and they do not establish that reviews treat trust dimensions in isolation or fail to link findings to concrete model improvements. No page numbers are available in our copy. (LLM, conf=0.78)
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The PRISMA 2020 statement: An updated guideline for reporting systematic reviews
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The shaky foundations of large language models and foundation models for electronic health records
Wornow, M., Xu, Y., Thapa, R., Patel, B., Steinberg, E., Fleming, S., Pfeffer, M. A., Fries, J., & Shah, N. H. (2023) · npj Digital Medicine · doi:10.1038/s41746-023-00879-8 · Cited by 324 · see citing works
Self-citationArtificial Intelligence in U.S. Health Care Delivery
Sahni, N. R., & Carrus, B. (2023) · New England Journal of Medicine · doi:10.1056/nejmra2204673 · Cited by 175 · see citing works
Large language models show human-like content biases in transmission chain experiments
Acerbi, A., & Stubbersfield, J. M. (2023) · Proceedings of the National Academy of Sciences · doi:10.1073/pnas.2313790120 · Cited by 137 · see citing works
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Mastrodicasa, D., van Assen, M., Huisman, M., Leiner, T., Williamson, E. E., Nicol, E. D., Allen, B. D., Saba, L., Vliegenthart, R., & Hanneman, K. (2025) · Radiology · doi:10.1148/radiol.240516 · Cited by 69 · see citing works
Yelpaala, K., Gibbons, M. C., Vigil, I. M., Leaño, J., McCall, T., Opara, I., Zink, A., Nunez-Smith, M., Mukherjee, B., & Ranney, M. (2025) · Journal of Medical Internet Research · doi:10.2196/78794 · Cited by 6 · see citing works
Lajmi, N., Patel, M., Obery, G., Dorge, A., Sharma, A., Halligan, J., & Lo, E. (2026) · JCO Clinical Cancer Informatics · doi:10.1200/cci-25-00244 · Cited by 2 · see citing works
Trustworthy Medical Question Answering: An Evaluation-Centric Survey
Wang, Y., Wang, B., Mercer, R. E., Rudzicz, F., Roy, S. S., Ren, P., Chen, Z., & Wang, X. (2025) · arXiv · doi:10.48550/arxiv.2506.03659
- Authors
- Bedi, S., Liu, Y., Orr-Ewing, L., Dash, D., Koyejo, S., Callahan, A., Fries, J. A., Wornow, M., Swaminathan, A., Lehmann, L. S., Hong, H. J., Kashyap, M., Chaurasia, A. R., Shah, N. R., Singh, K., Tazbaz, T., Milstein, A., Pfeffer, M. A., & Shah, N. H.
- Affiliations
- Stanford Medicine (US)
- Stanford University (US)
- Harvard University (US)
- UC San Diego Health System (US)
- United States Food and Drug Administration (US)
- Corresponding author
- Shah, Nigam H.
- ORCID
- Venue
- JAMA
- Publisher
- openRxiv
- Published
- 2024-04-16
- Volume
- 333
- Issue
- 4
- Pages
- 319-319
- ISSN
- 0002-9955 (ISSN-L)
- PMC
- PMC11480901
- OpenAlex
- W4403420208
- Cited by
- 738
- References
- 8
- Citations by year
- 2026: 470 · 2025: 256 · 2024: 12
- FWCI
- 14.93
- Type
- journal article
- Language
- en
- Open access
- green
- doi.org
- Licence
- Locations
- JAMA (publishedVersion)
- medRxiv (acceptedVersion, cc-by-nc-nd)
- Europe PMC (PubMed Central) (publishedVersion)
- PubMed (publishedVersion)
- PubMed Central (publishedVersion)
- Topics
- Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
- Physical Sciences › Computer Science › Artificial Intelligence › Machine Learning in Healthcare
- Physical Sciences › Computer Science › Artificial Intelligence › Topic Modeling
- Keywords
- large language models, health care applications, LLM evaluation, natural language processing, natural language understanding, question answering, medical licensing examinations, medical question answering, bias and fairness, medical specialties, evaluation metrics, clinical decision support, clinical summarization, clinical prescribing, diagnosis, clinical decision-making
- MeSH terms
- Large Language Models, Delivery of Health Care, Medicine, Natural Language Processing
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