The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.
Key performance indicators for measuring construction success
Abstract
The construction industry is dynamic in nature. The concept of project success has remained ambiguously defined in the construction industry. Project success is almost the ultimate goal for every project. However, it means different things to different people. While some writers consider time, cost and quality as predominant criteria, others suggest that success is something more complex. The aim of this paper is to develop a framework for measuring success of construction projects. In this paper, a set of key performance indicators (KPIs), measured both objectively and subjectively are developed through a comprehensive literature review. The validity of the proposed KPIs is also tested by three case studies. Then, the limitations of the suggested KPIs are discussed. With the development of KPIs, a benchmark for measuring the performance of a construction project can be set. It also provides significant insights into developing a general and comprehensive base for further research.
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Cites
Atkinson, R. (1999) · International Journal of Project Management · doi:10.1016/s0263-7863(98)00069-6 · Cited by 2,359
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Self-citationHosseini, M. R., Banihashemi, S., Rameezdeen, R., Golizadeh, H., Arashpour, M., & Ma, L. (2017) · Journal of Cleaner Production · doi:10.1016/j.jclepro.2017.08.200 · Cited by 48
Milić, T., Tomić, B., Marinković, S., & Jeremić, V. (2024) · The International Journal of Management Education · doi:10.1016/j.ijme.2024.101022 · Cited by 8
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Metadata
- Authors
- Chan, A. P. C., & Chan, A. P. L.
- Venue
- Benchmarking: An International Journal
- Publisher
- Emerald
- Published
- 2004-04-01
- Volume
- 11
- Issue
- 2
- Pages
- 203-221
- ISSN
- 1463-5771 (ISSN-L)
- OpenAlex
- W2124956521
- Cited by
- 968
- References
- 1
- FWCI
- 13.62
- Type
- journal article
- Language
- en
- Open access
- closed
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- Chan, A. P. C., & Chan, A. P. L. (2004). Key performance indicators for measuring construction success. Benchmarking: An International Journal. https://doi.org/10.1108/14635770410532624
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.