Health-oriented leadership communication matters: a trickle-down model to enhance employees' health and well-being during turbulent times
Abstract
Purpose: This study explored how organizational leaders at different hierarchical levels may communicatively enhance employees' health and well-being. Drawing on interdisciplinary research, it proposed a model that connects health-oriented leadership communication at supervisory and executive levels with remote workers' self-care and stress levels during the COVID-19 pandemic. Design/methodology/approach: Data collected through a survey of 363 full-time United States (US) employees were analyzed to test the model. Findings: Results showed health-oriented communication at the two leadership levels directly influenced employees' self-care, which in turn reduced their stress levels. Further, executive leaders' health-oriented leadership communication indirectly impacted remote workers' self-care through its positive association with supervisors' health-oriented leadership communication. Practical implications: This study offers much-needed guidelines for executive leaders, supervisors and communication practitioners seeking to meet employees' growing expectations for a healthy work environment in today's post-pandemic era. Originality/value: Although the literature has established organizational leadership as a vital determinant for a healthy workforce, few studies have explored leaders' health-specific communication to enhance employee health. This study is the first to conceptualize health-oriented leadership communication at dual hierarchical levels and uncover its influence on employees. The results suggested the importance of health-oriented leadership communication across hierarchical levels in building a healthy workplace.
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Employees' self-care significantly mediates the relationship between health-oriented leadership and employees' stress.
“Supervisor's health-oriented leadership was positively related to employees' selfcare which also significantly mediated the relationship between health-oriented leadership and employees' stress.There was no significant direct relationship between health-oriented leadership and employees' stress”
From Leadership and technostress: A systematic literature review (2025) · cites this paper as Chen and Wu (2023)
Supervisor's health-oriented leadership is positively related to employees' self-care.
“Supervisor's health-oriented leadership was positively related to employees' selfcare which also significantly mediated the relationship between health-oriented leadership and employees' stress.There was no significant direct relationship between health-oriented leadership and employees' stress”
From Leadership and technostress: A systematic literature review (2025) · cites this paper as Chen and Wu (2023)
There is no significant direct relationship between health-oriented leadership and employees' stress.
“Supervisor's health-oriented leadership was positively related to employees' selfcare which also significantly mediated the relationship between health-oriented leadership and employees' stress.There was no significant direct relationship between health-oriented leadership and employees' stress”
From Leadership and technostress: A systematic literature review (2025) · cites this paper as Chen and Wu (2023)
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Leadership and technostress: A systematic literature review
Rademaker, T., Klingenberg, I., & Süß, S. (2025) · Management Review Quarterly · doi:10.1007/s11301-023-00385-x · Cited by 59 · see citing works
- Authors
- Chen, F., & Wu, Q. L.
- Affiliations
- College of Charleston (US)
- Cleveland State University (US)
- Venue
- Corporate Communications: An International Journal
- Publisher
- Emerald
- Published
- 2023-08-29
- Volume
- 29
- Issue
- 3
- Pages
- 384-404
- ISSN
- 1356-3289 (ISSN-L)
- OpenAlex
- W4386154704
- Cited by
- 12
- References
- 60
- Citations by year
- 2026: 3 · 2025: 2 · 2024: 5 · 2023: 2
- FWCI
- 4.27
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Corporate Communications An International Journal (publishedVersion)
- Topics
- Health Sciences › Health Professions › General Health Professions › Workplace Health and Well-being
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Sociology and Political Science › Work-Family Balance Challenges
- Keywords
- employee well-being, employee health, self-care, stress, remote workers, COVID-19 pandemic, executive leadership, supervisory communication, hierarchical levels, healthy work environment
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