Narcissistic leadership and behavioral cynicism in the hotel industry: the role of employee silence and negative workplace gossiping
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Purpose: Building on leader-member exchange and social cognitive theories, this paper aims to propose a model of the influence of narcissistic leadership on hotel employees’ behavioral cynicism through the mediating roles of employee silence and negative work-related gossiping on this relationship. Design/methodology/approach: The model was examined using covariance-based structural equation modeling using data collected from 468 employees working in several different departments in Italian hotels. Findings: The findings illustrate that narcissistic leadership positively affects behavioral cynicism. Furthermore, employee silence and negative work-related gossiping are shown to have a significant mediating effect on this relationship. Practical implications: The study may be of use for hotel managers as it demonstrates how narcissism can be very damaging to their organizations and employees. Originality/value: To date, this study is the first to examine negative work-related gossiping and employee silence as mediator variables in the relationship between narcissistic leadership and behavioral cynicism in the hotel industry. Further, this research makes a significant contribution to the hospitality literature as the topic of narcissistic leadership has not, to date, been adequately investigated in the sector.
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The majority of empirical studies in the existing literature have predominantly concentrated on investigating narcissistic leadership in developed nations.
“Third, the majority of empirical studies in the existing literature have predominantly concentrated on investigating narcissistic leadership in developed nations [7].”
From Narcissistic leadership, workplace bullying, turnover intention, and creative performance: a study of nurses (2025) · cites this paper as [7]
There is a paucity of studies clarifying the consequences of narcissistic leadership.
“Initially, upon examining the literature on narcissistic leadership, we identified a paucity of studies clarifying the consequences of such leadership, exemplified by the research conducted by Erkutlu and Chafra [23] which investigated the correlation between narcissistic leaders and followers’ embeddedness in Turkish hotels.”
From Narcissistic leadership, workplace bullying, turnover intention, and creative performance: a study of nurses (2025) · cites this paper as [7]
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- Authors
- Aboramadan, M., Turkmenoglu, M. A., Dahleez, K. A., & Cicek, B.
- Affiliations
- University of Milano-Bicocca (IT)
- A'Sharqiyah University (OM)
- Corresponding author
- Aboramadan, Mohammed
- Venue
- International Journal of Contemporary Hospitality Management
- Publisher
- Emerald
- Published
- 2020-12-28
- Volume
- 33
- Issue
- 2
- Pages
- 428-447
- ISSN
- 0959-6119 (ISSN-L)
- OpenAlex
- W3113456609
- Cited by
- 118
- References
- 85
- Citations by year
- 2026: 11 · 2025: 17 · 2024: 27 · 2023: 31 · 2022: 22 · 2021: 10
- FWCI
- 17.02
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- International Journal of Contemporary Hospitality Management (publishedVersion, cc-by)
- DSpace@MŞU (submittedVersion, cc-by-nc-nd)
- INFM-OAR (INFN Catania) (submittedVersion, other-oa)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Sociology and Political Science › Workplace Violence and Bullying
- Social Sciences › Demography › Cyberloafing and Workplace Behavior
- Keywords
- narcissistic leadership, behavioral cynicism, employee silence, hotel employees, leader-member exchange, social cognitive theory, mediation, hotel industry
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