Cited by 119Job Satisfaction and Organizational BehaviorWorkplace Violence and BullyingCyberloafing and Workplace Behavior

Narcissistic leadership and behavioral cynicism in the hotel industry: the role of employee silence and negative workplace gossiping

Open access
Aboramadan, Mohammed, Turkmenoglu, Mehmet Ali, Dahleez, Khalid Abed, Cicek, Berat·2021·International Journal of Contemporary Hospitality Management

Abstract

Purpose: Building on leader-member exchange and social cognitive theories, this paper aims to propose a model of the influence of narcissistic leadership on hotel employees’ behavioral cynicism through the mediating roles of employee silence and negative work-related gossiping on this relationship. Design/methodology/approach: The model was examined using covariance-based structural equation modeling using data collected from 468 employees working in several different departments in Italian hotels. Findings: The findings illustrate that narcissistic leadership positively affects behavioral cynicism. Furthermore, employee silence and negative work-related gossiping are shown to have a significant mediating effect on this relationship. Practical implications: The study may be of use for hotel managers as it demonstrates how narcissism can be very damaging to their organizations and employees. Originality/value: To date, this study is the first to examine negative work-related gossiping and employee silence as mediator variables in the relationship between narcissistic leadership and behavioral cynicism in the hotel industry. Further, this research makes a significant contribution to the hospitality literature as the topic of narcissistic leadership has not, to date, been adequately investigated in the sector.

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Registry

Crossref · 10.1108/ijchm-04-2020-0348

Cites

84 of 84 references verified0 citation errors · 0 not checkable

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  • The majority of empirical studies in the existing literature have predominantly concentrated on investigating narcissistic leadership in developed nations.

    “Third, the majority of empirical studies in the existing literature have predominantly concentrated on investigating narcissistic leadership in developed nations [7].”
  • There is a paucity of studies clarifying the consequences of narcissistic leadership.

    “Initially, upon examining the literature on narcissistic leadership, we identified a paucity of studies clarifying the consequences of such leadership, exemplified by the research conducted by Erkutlu and Chafra [23] which investigated the correlation between narcissistic leaders and followers’ embeddedness in Turkish hotels.”

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Authors
Aboramadan, M., Turkmenoglu, M. A., Dahleez, K. A., & Cicek, B.
Affiliations
  • University of Milano-Bicocca (IT)
  • A'Sharqiyah University (OM)
Corresponding author
Aboramadan, Mohammed
Venue
International Journal of Contemporary Hospitality Management
Publisher
Emerald
Published
2020-12-28
Volume
33
Issue
2
Pages
428-447
ISSN
0959-6119 (ISSN-L)
OpenAlex
W3113456609
Cited by
118
References
85
Citations by year
2026: 11 · 2025: 17 · 2024: 27 · 2023: 31 · 2022: 22 · 2021: 10
FWCI
17.02
Type
journal article
Language
en
Open access
Locations
  • International Journal of Contemporary Hospitality Management (publishedVersion, cc-by)
  • DSpace@MŞU (submittedVersion, cc-by-nc-nd)
  • INFM-OAR (INFN Catania) (submittedVersion, other-oa)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Sociology and Political Science › Workplace Violence and Bullying
  • Social Sciences › Demography › Cyberloafing and Workplace Behavior
Keywords
narcissistic leadership, behavioral cynicism, employee silence, hotel employees, leader-member exchange, social cognitive theory, mediation, hotel industry

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