Impact of firm's intellectual capital on firm performance: a study of Indian firms and the moderating effects of age and gender
Abstract
Purpose: The purpose of this study is to empirically examine the impact of Indian firms' intellectual capital on firm performance, as well as the moderating effects of age and gender therein. Design/methodology/approach: The research initially develops a theoretical model, through extant works and theories, which is subsequently empirically validated using the partial least square structural equation modeling technique with 328 respondents from 12 Indian firms. Findings: The study concludes that specific dimensions of firms' intellectual capital, including structural capital, human capital and customer capital, positively and significantly impact firm performance, which in turn provides the firm competitive advantages. The study also finds that there are significant moderating effects of age and gender on the relationship between firm's intellectual capital and firm performance. Research limitations/implications: Further to its evident contribution to scholarly knowledge and its provision of a validated model, which could be used in other emerging and developed markets as well, the research provides valuable practicable directions to firm executives regarding the importance and utilization of the structural, human and customer capital in improving firm performance and strengthening its competitive edge. Originality/value: The study adds valuable knowledge to the body of literature on intellectual capital, through its explicit empirical findings, as well as through its focus on the significant emerging market of India.
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DMUs that care about the efficiencies of employed capital, human capital, and structural capital can be regarded as more efficient.
“DMUs that care about the efficiencies of employed capital, human capital, and structural capital can be regarded as more efficient”
From Does the Efficiency of a Firm's Intellectual Capital and Working Capital Management Affect Its Performance? (2024) · cites this paper as Chatterjee et al., 2022
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- Authors
- Chatterjee, S., Chaudhuri, R., Thrassou, A., & Sakka, G.
- Affiliations
- Indian Institute of Technology Kharagpur (IN)
- Indian Institute of Management Mumbai (IN)
- University of Nicosia (CY)
- Venue
- Journal of Intellectual Capital
- Publisher
- Emerald
- Published
- 2021-05-25
- Volume
- 23
- Issue
- 1
- Pages
- 103-126
- ISSN
- 1469-1930 (ISSN-L)
- 1758-7468
- OpenAlex
- W3164209136
- Cited by
- 67
- References
- 128
- Citations by year
- 2026: 2 · 2025: 9 · 2024: 10 · 2023: 27 · 2022: 16 · 2021: 3
- FWCI
- 12.49
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Intellectual Capital (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Intellectual Capital and Performance Analysis
- Social Sciences › Business, Management and Accounting › Strategy and Management › Innovation and Knowledge Management
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Human Resource and Talent Management
- Keywords
- intellectual capital, firm performance, structural capital, human capital, customer capital, moderating effect, firm age, gender differences, competitive advantage, Indian companies, emerging markets
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