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Key issues in e-procurement: Procurement implementation and operation in the public sector
Open accessAbstract
This paper presents the analysis from a study into the key lessons learned from e-procurement implementation across a range of UK public sector organisations.The literature relating to e-procurement implementation and operation is reviewed, identifying five main themes addressed by the current literature: impact on cost efficiency; the impact on the form and nature of supplier transaction; e-procurement system implementation; broader IT infrastructure issues; and the behavioural and relational impact of eprocurement.The research carried out was intended to explore the perceptions and reflections of both 'early' and 'late' adopters of e-procurement.Seven key lessons are drawn from the study and presented here.We conclude by proposing areas for further research, including the need for research into failed eprocurement projects.
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Metadata
- Authors
- Croom, S. R., & Brandon-Jones, A.
- Affiliations
- University of San Diego (US)
- Warwick Business School, University of Warwick, UK.
- ORCID
- Croom, Simon R.
- Venue
- Journal of Public Procurement
- Publisher
- Emerald
- Published
- 2005-03
- Volume
- 5
- Issue
- 3
- Pages
- 367-387
- ISSN
- 1535-0118 (ISSN-L)
- 2150-6930
- OpenAlex
- W2317815584
- Cited by
- 159
- References
- 38
- Citations by year
- 2026: 3 · 2025: 6 · 2024: 3 · 2023: 10 · 2022: 9 · 2021: 7 · 2020: 14 · 2019: 7 · 2018: 4 · 2017: 8 · 2016: 5 · 2015: 13 · 2014: 16 · 2013: 14 · 2012: 13
- FWCI
- 15.74
- Type
- journal article
- Language
- en
- Open access
- Licence
- Locations
- Journal of Public Procurement (publishedVersion)
- Research Explorer (The University of Manchester) (submittedVersion, other-oa)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Public Procurement and Policy
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employer Branding and e-HRM
- Keywords
- e-procurement, public procurement, e-procurement implementation, lessons learned, cost efficiency, supplier relationships, IT infrastructure, early and late adopters
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