The DOI matches its Crossref record; 38 of the 38 references it cites were found in a registry or an index.
Key issues in e-procurement: Procurement implementation and operation in the public sector
Open accessAbstract
This paper presents the analysis from a study into the key lessons learned from e-procurement implementation across a range of UK public sector organisations.The literature relating to e-procurement implementation and operation is reviewed, identifying five main themes addressed by the current literature: impact on cost efficiency; the impact on the form and nature of supplier transaction; e-procurement system implementation; broader IT infrastructure issues; and the behavioural and relational impact of eprocurement.The research carried out was intended to explore the perceptions and reflections of both 'early' and 'late' adopters of e-procurement.Seven key lessons are drawn from the study and presented here.We conclude by proposing areas for further research, including the need for research into failed eprocurement projects.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
(1994) · Journal of the American Dietetic Association · doi:10.1016/0002-8223(94)92216-0 · Cited by 46,726
Armstrong, J. S., & Georgoff, D. M. (1988) · International Journal of Forecasting · doi:10.1016/0169-2070(88)90019-2 · Cited by 18,339
Amit, R., & Zott, C. (2001) · Strategic Management Journal · doi:10.1002/smj.187 · Cited by 5,564
Electronic markets and electronic hierarchies
Malone, T. W., Yates, J., & Benjamin, R. I. (1987) · Communications of the ACM · doi:10.1145/214762.214766 · Cited by 3,005
American Institute of Chemical Engineers 25693 (1988) · Applied Catalysis · doi:10.1016/0166-9834(88)80018-6 · Cited by 2,542
Managing Business Relationships
(2017) · CRC Press eBooks · doi:10.1201/9780203710739-11 · Cited by 1,307
Industrial buying and creative marketing
Robinson, P. J., Faris, C. W., & Wind, Y. J. (1967) · Medical Entomology and Zoology · Cited by 994
A framework of supply chain management literature
Tan, K. C. (2001) · European Journal of Purchasing & Supply Management · doi:10.1016/s0969-7012(00)00020-4 · Cited by 895
Creating Competitive Advantage With Interorganizational Information Systems
Johnston, H. R., & Vitale, M. R. (1988) · MIS Quarterly · doi:10.2307/248839 · Cited by 675
Blown to Bits: How the New Economics of Information Transforms Strategy
Wurster, T. S. (1999) · Medical Entomology and Zoology · Cited by 603
The Role of the Internet in Supply Chain Management
Lancioni, R. A., Smith, M. F., & Oliva, T. A. (2000) · Industrial Marketing Management · doi:10.1016/s0019-8501(99)00111-x · Cited by 425
Blown to bits: How the new economics of information transforms strategy
Nelson, A. (2000) · Organizational Dynamics · doi:10.1016/s0090-2616(00)88452-1 · Cited by 343
The logic of electronic markets.
Malone, T. W., Yates, J., & Benjamin, R. I. (1989) · PubMed · Cited by 341
A conceptual model for assessing the impact of electronic procurement
de Boer, L., Harink, J., & Heijboer, G. (2002) · European Journal of Purchasing & Supply Management · doi:10.1016/s0969-7012(01)00015-6 · Cited by 338
The Impact of Web‐Based Procurement on the Management of Operating Resources Supply
Croom, S. R. (2000) · Journal of Supply Chain Management · doi:10.1111/j.1745-493x.2000.tb00065.x · Cited by 283
Self-citationInformation partnerships--shared data, shared scale.
Konsynski, B. R., & McFarlan, F. W. (1990) · PubMed · Cited by 281
Service quality along the supply chain: implications for purchasing
Stanley, L. L., & Wisner, J. D. (2001) · Journal of Operations Management · doi:10.1016/s0272-6963(00)00052-8 · Cited by 272
e-Procurement: From Strategy to Implementation
Neef, D. (2001) · Medical Entomology and Zoology · Cited by 204
Electronic commerce usage in business‐to‐business purchasing
Min, H., & Gallé, W. P. (1999) · International Journal of Operations & Production Management · doi:10.1108/01443579910280232 · Cited by 188
Business‐to‐business online auctions: key issues for purchasing process improvement
Emiliani, M. L. (2000) · Supply Chain Management An International Journal · doi:10.1108/13598540010347299 · Cited by 186
Cooperative supply chain management: the impact of interorganizational information systems
Holland, C. P. (1995) · The Journal of Strategic Information Systems · doi:10.1016/0963-8687(95)80020-q · Cited by 176
E-service: enhancing internal customer service through e-procurement
Croom, S. R., & Johnston, R. B. (2003) · International Journal of Service Industry Management · doi:10.1108/09564230310500219 · Cited by 163
Self-citationOsmonbekov, T., Bello, D. C., & Gilliland, D. I. (2002) · Journal of Business and Industrial Marketing · doi:10.1108/08858620210419781 · Cited by 155
Restructuring supply chains through information channel innovation
Croom, S. R. (2001) · International Journal of Operations & Production Management · doi:10.1108/01443570110381408 · Cited by 150
Self-citationEßig, M., & Arnold, U. (2001) · Journal of Supply Chain Management · doi:10.1111/j.1745-493x.2001.tb00112.x · Cited by 150
Exploring business-to-business marketsites
Barratt, M., & Rosdahl, K. (2002) · European Journal of Purchasing & Supply Management · doi:10.1016/s0969-7012(01)00010-7 · Cited by 119
Activities related to purchasing and supply management involvement in supplier alliances
Zsidisin, G. A., & Ellram, L. M. (2001) · International Journal of Physical Distribution & Logistics Management · doi:10.1108/09600030110408143 · Cited by 114
Managing business‐to‐business relationships throughout the e‐commerce procurement life cycle
Archer, N., & Yuan, Y. (2000) · Internet Research · doi:10.1108/10662240010349390 · Cited by 112
E-Procurement: Business and Technical Issues
Rajkumar, T. M. (2001) · Information Systems Management · doi:10.1201/1078/43198.18.4.20010901/31465.6 · Cited by 111
Understanding the incremental nature of e-procurement implementation at the state and local levels
MacManus, S. A. (2002) · Journal of Public Procurement · doi:10.1108/jopp-02-01-2002-b001 · Cited by 108
Carr, A. S., & Smeltzer, L. R. (2002) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2002.803389 · Cited by 102
Galliers, B. (1999) · The Journal of Strategic Information Systems · doi:10.1016/s0963-8687(00)00023-8 · Cited by 79
Factors that drive purchasing and supply management's use of information technology
Ellram, L. M., & Zsidisin, G. A. (2002) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2002.803381 · Cited by 73
The Impact of Electronic Commerce on Procurement
Yen, B., & Ng, E. O. S. (2003) · Journal of Organizational Computing and Electronic Commerce · doi:10.1080/10919392.2003.9681159 · Cited by 59
A web-based architecture for implementing electronic procurement in military organisations
Liao, S.-H., Cheng, C., Liao, W.-B., & Chen, I.-L. (2003) · Technovation · doi:10.1016/s0166-4972(02)00006-8 · Cited by 58
Wyld, D. C. (2002) · Management Research News · doi:10.1108/01409170210783269 · Cited by 35
Supply Chain Management in E-business Era
Dan-lei, L. (2008) · Journal of Tianjin Institute of Financial and Commercial Management · Cited by 5
Tang, J.-T. E., Shee, D. Y., & Tang, T. (2001) · International Journal of Services Technology and Management · doi:10.1504/ijstm.2001.001605 · Cited by 4
Research works printed but not linked: 12
- Brousseau E., 1990, Paper presented at the International Telecommunications Society, 18, 1990
- Clark K. B., 1991, Product Development Performance. Strategy, Organisation, and Management in the World Auto Industry
- Dyer C., 2000, DSN Retailing Today, 39, 13
- 2003, Realizing Rapid Results using eSourcing Tools
- Hayward C., 2003, Financial Management., 30
- Heijboer, G. (2003). "Determining the Optimal Rollout Strategy." In G Heijboer PhD Thesis: Quantitative Analysis of Strategic and Tactical Purchasing Decisions:Electronic Purchasing(pp162- 189). Twente, The Netherlands: Twente University Press.
- IDC, 2003, Easing into the Tub: Results of the 2002 Procurement Manager Survey. (www.idc.com)
- Kennedy K. N., 2001, Journal of Personal Selling & Sales Management, 21, 279, 10.1080/08853134.2001.10754281 · DOI
- Malone T., 1989, Harvard Business Review, 166
- Parker R., 2003, Supply Management, 8, 9
- Tang J. E., 2001, Journal of Service Technology and Management, 2, 289
- Wheatley M., 2003, CIO, 16, 1
Cited by
Sorted by citations
Critical factors that influence e-procurement implementation success in the public sector
Vaidya, K., Sajeev, A. S. M., & Callender, G. (2006) · Journal of Public Procurement · doi:10.1108/jopp-06-01-02-2006-b004 · Cited by 293
Adoption of e-procurement in Hong Kong: An empirical research
Gunasekaran, A., & Ngai, E. W. T. (2008) · International Journal of Production Economics · doi:10.1016/j.ijpe.2007.04.012 · Cited by 276
Impact of e-procurement: Experiences from implementation in the UK public sector
Croom, S., & Brandon-Jones, A. (2007) · Journal of Purchasing and Supply Management · doi:10.1016/j.pursup.2007.09.015 · Cited by 239
Self-citationProcurement issues in Malaysia
Hui, W. S., Othman, R., Omar, N. H., Rahman, R. A., & Haron, N. H. (2011) · International Journal of Public Sector Management · doi:10.1108/09513551111163666 · Cited by 219
Electronic procurement: a structured literature review and directions for future research
Schoenherr, T., & Tummala, V. M. R. (2007) · International Journal of Procurement Management · doi:10.1504/ijpm.2007.015353 · Cited by 100
Metadata
- Authors
- Croom, S. R., & Brandon-Jones, A.
- Affiliations
- University of San Diego (US)
- Warwick Business School, University of Warwick, UK.
- ORCID
- Croom, Simon R.
- Venue
- Journal of Public Procurement
- Publisher
- Emerald
- Published
- 2005-03
- Volume
- 5
- Issue
- 3
- Pages
- 367-387
- ISSN
- 1535-0118 (ISSN-L)
- 2150-6930
- OpenAlex
- W2317815584
- Cited by
- 159
- References
- 38
- Citations by year
- 2026: 3 · 2025: 6 · 2024: 3 · 2023: 10 · 2022: 9 · 2021: 7 · 2020: 14 · 2019: 7 · 2018: 4 · 2017: 8 · 2016: 5 · 2015: 13 · 2014: 16 · 2013: 14 · 2012: 13
- FWCI
- 15.74
- Type
- journal article
- Language
- en
- Open access
- Licence
- Locations
- Journal of Public Procurement (publishedVersion)
- Research Explorer (The University of Manchester) (submittedVersion, other-oa)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Public Procurement and Policy
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employer Branding and e-HRM
- Keywords
- e-procurement, public procurement, e-procurement implementation, lessons learned, cost efficiency, supplier relationships, IT infrastructure, early and late adopters
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review