Dimensions of national culture and corporate adoption of IT infrastructure
Abstract
Corporate adoption of information technology (IT) infrastructure is a critical management issue that may be affected by national culture. Prior research has shown that dimensions of national culture affect development of national IT infrastructure as well as adoption and impact of IT applications. This study explores the impact of two dimensions of national culture (uncertainty avoidance and power distance) on the adoption of a type of IT infrastructure (frame relay). A multinational survey was carried out, and it yielded useable responses from 153 businesses from 24 countries. The results demonstrated that businesses from higher uncertainty avoidance countries were less likely to adopt frame relay. A one-point increase in Hofstede's uncertainty avoidance index for the country of incorporation was associated with a 3% lower likelihood of adopting frame relay. Power distance was not significantly correlated with adoption of frame relay. These results highlight the relevance of dimensions of national culture as factors affecting corporate adoption of IT infrastructure. Implications for practice and further research are presented.
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Research showed that business in high uncertainty-avoidance countries are less likely to employ new IT infrastructure, and this is not the case in low uncertainty-avoidance culture settings.
“For example, research showed that business in the high uncertainty-avoidance countries are less likely to employ new IT infrastructure [77], and this is not the case in the low uncertainty-avoidance culture settings [78].”
From Investigating the Impact of Critical Factors on Continuance Intention towards Cross-Border Shopping Websites (2019) · cites this paper as [77]
Previous research employed uncertainty avoidance as one of the important factors and has identified its impact in the commercial/e-commerce context.
“Previous research employed uncertainty avoidance as one of the important factors and has identified its impact in the commercial / e-commerce context [76,77].”
From Investigating the Impact of Critical Factors on Continuance Intention towards Cross-Border Shopping Websites (2019) · cites this paper as [77]
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Exploring the Influence of National Cultures on Non-Compliance Behavior
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Basole, R. C. (2006) · SMARTech Repository (Georgia Institute of Technology) · Cited by 16 · see citing works
AlMutairi, S., & Yen, D. A.-W. (2022) · Cogent Business & Management · doi:10.1080/23311975.2021.2016554 · Cited by 15 · see citing works
The Influence of Organizational Communication Openness on the Post-Adoption of Computers
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ERP Diffusion and Assimilation Using IT-Innovation Framework
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Understanding Chinese Characteristics of Requirements Engineering
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CULTURAL CONTINGENCIES OF OPEN INNOVATION STRATEGIES
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Explaining the Adoption of Mobile Information Services from a Cultural Perspective
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E-Learning Systems Adoption across Cultures: A Comparison Study
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The missing links: cultural, software, task and personal influences on computer self-efficacy
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Exploring factors impacting e-commerce adoption in tourism industry in Saudi Arabia
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INFORMATION TECHNOLOGY CAPABILITY, ORGANIZATIONAL CULTURE, AND EXPORT PERFORMANCE
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Integrating national culture into information and communication technology adoption model
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- Authors
- Png, I. P. L., Tan, B. C. Y., & Wee, K.-L.
- Affiliations
- National University of Singapore (SG)
- Daimler (Germany) (DE)
- Venue
- IEEE Transactions on Engineering Management
- Published
- 2001
- Volume
- 48
- Issue
- 1
- Pages
- 36-45
- ISSN
- 0018-9391 (ISSN-L)
- OpenAlex
- W2151039981
- Cited by
- 197
- References
- 39
- Citations by year
- 2026: 3 · 2025: 2 · 2024: 4 · 2023: 1 · 2022: 9 · 2021: 4 · 2020: 8 · 2019: 8 · 2018: 10 · 2017: 3 · 2016: 5 · 2015: 7 · 2014: 10 · 2013: 14 · 2012: 19
- FWCI
- 17.84
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- IEEE Transactions on Engineering Management (publishedVersion)
- National University of Singapore (submittedVersion)
- Funders
- Nanzan University
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Anthropology › Global and Cross-Cultural Management
- Social Sciences › Psychology › Social Psychology › Cultural Differences and Values
- Keywords
- national culture, Frame Relay, uncertainty avoidance, power distance, Hofstede cultural dimensions, multinational corporations, business technology adoption
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