Methodology for Digitalization - A Conceptual Model
Abstract
This paper reviews the business model and digital capability literatures for tools and techniques related to digital transformation. The theoretical gap identified from the review, combined with findings gathered from a preliminary study with 20 companies in the manufacturing and logistics sector of Singapore highlight the market need for a methodology for digitalization. Based on the inputs gathered from experts familiar with the digital technologies and business transformation, this paper presents a 5-stage conceptual model for a digitalization methodology. The conceptual provides a general structure that defines the key stages of digitalization and their interdependencies, and highlights some future research directions for refining the model for the development of a practical methodology for digitalization.
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Ng et al. [54] developed a conceptual model to guide firms to systematically develop action plans for digitalization, based on inputs gathered from experts of digital technologies and business transformation in manufacturing firms, encompassing five stages: (1) assessment of current business model; (2) design of digital business model; (3) assessment of current digital capabilities; (4)
“Based on the inputs gathered from experts of digital technologies and business transformation in manufacturing firms, a conceptual model to guide firms to systematically develop action plans for digitalization has been developed by Ng et al. [54].”
From Digital Transformation Models for the I4.0 Transition: Lessons from the Change Management Literature (2021) · cites this paper as [54]
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Digital Transformation Models for the I4.0 Transition: Lessons from the Change Management Literature
Bellantuono, N., Nuzzi, A., Pontrandolfo, P., & Scozzi, B. (2021) · Sustainability · doi:10.3390/su132312941 · Cited by 146 · see citing works
“Based on the inputs gathered from experts of digital technologies and business transformation in manufacturing firms, a conceptual model to guide firms to systematically develop action plans for digitalization has been developed by Ng et al. [54].”
- Authors
- Ng, H. Y., Tan, P. S., & Lim, Y. G.
- Affiliations
- Singapore Institute of Manufacturing Technology (SG)
- ORCID
- Venue
- 2018 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)
- Publisher
- IEEE
- Published
- 2018-12
- Pages
- 1269-1273
- OpenAlex
- W2909417386
- Cited by
- 18
- References
- 18
- Citations by year
- 2026: 3 · 2025: 2 · 2024: 2 · 2023: 1 · 2022: 1 · 2021: 6 · 2020: 2 · 2019: 1
- FWCI
- 9.42
- Type
- conference paper
- Language
- en
- Open access
- closed
- Topics
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Digital Innovation in Industries
- Physical Sciences › Engineering › Industrial and Manufacturing Engineering › Digital Transformation in Industry
- Social Sciences › Business, Management and Accounting › Strategy and Management › Digital Economy and Transformation
- Keywords
- digital transformation, business models, digital capabilities, conceptual model, manufacturing industry, logistics industry, business transformation, digital technologies
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