Cited by 582Technology Adoption and User BehaviourUsability and User Interface DesignSoftware Engineering Techniques and Practices

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Toward Preprototype User Acceptance Testing of New Information Systems: Implications for Software Project Management

Davis, F.D., Venkatesh, V.·2004·IEEE Transactions on Engineering Management

DOI 10.1109/tem.2003.822468

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Abstract

Errors in requirements specifications have been identified as a major contributor to costly software project failures. It would be highly beneficial if information systems developers could verify requirements by predicting workplace acceptance of a new system based on user evaluations of its specifications measured during the earliest stages of the development project, ideally before building a working prototype. However, conventional wisdom among system developers asserts that prospective users must have direct hands-on experience with at least a working prototype of a new system before they can provide assessments that accurately reflect future usage behavior after workplace implementation. The present research demonstrates that this assumption is only partially true. Specifically, it is true that stable and predictive assessments of a system's perceived ease of use should be based on direct behavioral experience using the system. However, stable and behaviorally predictive measures of perceived usefulness can be captured from target users who have received information about a system's functionality, but have not had direct hands-on usage experience. This distinction is key because, compared to ease of use, usefulness is generally much more strongly linked to future usage intentions and behaviors in the workplace. Two longitudinal field experiments show that preprototype usefulness measures can closely approximate hands-on based usefulness measures, and are significantly pr…

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“Perceived usefulness, ease of use and friendly interface are considered the PM software drivers, able to mediate the effect of internal pressures on resources involved in simultaneous projects, and on behavioral intention to adopt a specific technology (Davis and Venkatesh, 2004).”
Background
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ACEITAÇÃO E USO DO SISTEMA INTEGRADO DE PATRIMÔNIO, ADMINISTRAÇÃO E CONTRATOS (SIPAC) NO INSTITUTO FEDERAL DE EDUCAÇÃO, CIÊNCIAS E TECNOLOGIA DE ALAGOAS (IFAL): UMA ANÁLISE DAS DIFERENÇAS DE GRUPOS
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Authors: Davis, F. D., & Venkatesh, V.
Affiliations: University of Arkansas at Fayetteville (US)
University of Maryland, College Park (US)
ORCID: Davis, F.D.
Venue: IEEE Transactions on Engineering Management
Publisher: Institute of Electrical and Electronics Engineers (IEEE)
Published: 2004-02
Volume: 51
Issue: 1
Pages: 31-46
ISSN: 0018-9391 (ISSN-L)
DOI: 10.1109/tem.2003.822468
OpenAlex: W2130427181
Cited by: 582
References: 78
Citations by year: 2026: 16 · 2025: 31 · 2024: 28 · 2023: 29 · 2022: 41 · 2021: 32 · 2020: 29 · 2019: 36 · 2018: 30 · 2017: 30 · 2016: 24 · 2015: 32 · 2014: 35 · 2013: 37 · 2012: 18
FWCI: 40.16
Type: journal article
Language: en
Open access: closed
Licence: ieeexplore.ieee.org/Xplorehelp/downloads/license-information/IEEE.html (vor)
Locations: IEEE Transactions on Engineering Management (publishedVersion)
Topics: Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
Physical Sciences › Computer Science › Information Systems › Software Engineering Techniques and Practices
Keywords: user acceptance testing, perceived usefulness, perceived ease of use, requirements verification, software project management, intention to use, information system development, requirements errors

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Toward Preprototype User Acceptance Testing of New Information Systems: Implications for Software Project Management

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