A Cloud-Based Architecture for Citizen Services in Smart Cities
Open accessAbstract
With continuous increase in urban population, the need to plan and implement smart cities based solutions for better urban governance is becoming more evident. These solutions are driven, on the one hand, by innovations in ICT and, on the other hand, to increase the capability and capacity of cities to mitigate environmental, social inclusion, economic growth and sustainable development challenges. In this respect, citizens' science or public participation provides a key input for informed and intelligent planning decision and policy making. However, the challenge here is to facilitate public in acquiring the right contextual information in order to be more productive, innovative and be able to make appropriate decisions which impact on their well being, in particular, and economic and environmental sustainability in general. Such a challenge requires contemporary ICT solutions, such as using Cloud computing, capable of storing and processing significant amount of data and produce intelligent contextual information. However, processing and visualising contextual information in a Cloud environment is not straightforward due to user profiling and contextual segregation of data that could be used in different applications of a smart city. In this regard, we present a Cloud-based architecture for context-aware citizen services for smart cities and walkthrough it using a hypothetical case study.
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There are smart city strategies that focus on the efficiency and advancement of hard infrastructures (e.g., transport, energy, communication, distribution networks) and those that prioritise soft infrastructures (e.g., social and human capital, participation, equity, safety, cultural heritage).
“In other words, there are smart city strategies that focus on the efficiency and advancement of hard infrastructures in terms of transport, energy, communication, and distribution networks, and so on (e.g., [45,52,74,79,83,93]) and those that prioritise the soft infrastructures in terms of social and human capital, participation, equity, safety, cultural heritage, and so forth (e.g., [7,17,75,76,8”
From On the sustainability of smart and smarter cities in the era of big data: an interdisciplinary and transdisciplinary literature review (2019) · cites this paper as [75]
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Smart sustainable cities of the future: An extensive interdisciplinary literature review
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- Authors
- Khan, Z., & Kiani, S. L.
- Affiliations
- University of the West of England (GB)
- ORCID
- Khan, Zaheer
- Venue
- 2012 IEEE Fifth International Conference on Utility and Cloud Computing
- Publisher
- IEEE
- Published
- 2012-11
- Pages
- 315-320
- OpenAlex
- W2108957488
- Cited by
- 93
- References
- 7
- Citations by year
- 2026: 1 · 2025: 5 · 2024: 5 · 2023: 5 · 2022: 4 · 2021: 10 · 2020: 3 · 2019: 13 · 2018: 8 · 2017: 13 · 2016: 6 · 2015: 8 · 2014: 10 · 2013: 2
- FWCI
- 11.42
- Type
- conference paper
- Language
- en
- Open access
- green
- eprints.uwe.ac.uk
- Licence
- cc-by
- Locations
- IEEE/ACM International Conference on Utility and Cloud Computing (UCC) (publishedVersion)
- UWE Research Repository (UWE Bristol) (submittedVersion, cc-by)
- Topics
- Physical Sciences › Engineering › Media Technology › Smart Cities and Technologies
- Health Sciences › Health Professions › Health Information Management › Innovation in Digital Healthcare Systems
- Physical Sciences › Computer Science › Computer Networks and Communications › IoT and Edge/Fog Computing
- Keywords
- smart cities, cloud architecture, citizen services, context-aware services, citizen participation, citizen science, urban governance, user profiling, data visualization, sustainable urban development
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