The DOI matches its Crossref record; 9 of the 9 references it cites were found in a registry or an index.
It takes Two to Tango? Understanding the Co‐production of Public Services by Integrating the Services Management and Public Administration Perspectives
Open accessAbstract
We propose an important theoretical development for our understanding of the co‐production of public services. It combines the insights from both public administration and services management theory to produce a novel typology of co‐production. This clarifies its role at the operational and strategic levels, as well as its potential for transformational change in public services. Understanding co‐production in this way provides a basis through which to explore a whole range of dimensions of co‐production that were previously undifferentiated.
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Citations
Cites
A Ladder Of Citizen Participation
Arnstein, S. R. (1969) · Journal of the American Institute of Planners · doi:10.1080/01944366908977225 · Cited by 17,064
A PUBLIC MANAGEMENT FOR ALL SEASONS
HOOD, C. (1991) · Public Administration · doi:10.1111/j.1467-9299.1991.tb00779.x · Cited by 10,159
Service-dominant logic: continuing the evolution
Vargo, S. L., & Lusch, R. F. (2008) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-007-0069-6 · Cited by 7,824
von Hippel, E. (2005) · doi:10.7551/mitpress/2333.001.0001 · Cited by 3,768
Managing the co-creation of value
Payne, A. F., Storbacka, K., & Frow, P. (2008) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-007-0070-0 · Cited by 3,502
Co‐creating unique value with customers
Prahalad, C. K., & Ramaswamy, V. (2004) · Strategy & Leadership · doi:10.1108/10878570410699249 · Cited by 2,463 · cited 1×
“Storbacka and Frow, 2008; Prahalad and Ramaswamy, 2004) and has been articulated as the core process through which to achieve successful sustainable performance in the marketplace (Vargo, Maglio and Archpru Akaka, 2008).”
BackgroundWhat to do when Stakeholders matter: Stakeholder Identification and Analysis Techniques
Bryson, J. M. (2004) · Public Management Review · doi:10.1080/14719030410001675722 · Cited by 1,426
CONSUMERS AS COPRODUCERS OF PUBLIC SERVICES: SOME ECONOMIC AND INSTITUTIONAL CONSIDERATIONS
Parks, R. B., Baker, P. C., Kiser, L., Oakerson, R., Ostrom, E., Ostrom, V., Percy, S. L., Vandivort, M. B., Whitaker, G. P., & Wilson, R. (1981) · Policy Studies Journal · doi:10.1111/j.1541-0072.1981.tb01208.x · Cited by 761
Dunleavy, P., Margetts, H., Bastow, S., & Tinkler, J. (2006) · doi:10.1093/acprof:oso/9780199296194.001.0001 · Cited by 637
Cited by
A Systematic Review of Co-Creation and Co-Production: Embarking on the social innovation journey
Voorberg, W. H., Bekkers, V. J. J. M., & Tummers, L. G. (2015) · Public Management Review · doi:10.1080/14719037.2014.930505 · Cited by 2,315
A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach
Osborne, S. P., Radnor, Z., & Nasi, G. (2013) · The American Review of Public Administration · doi:10.1177/0275074012466935 · Cited by 848
Self-citationVarieties of Participation in Public Services: The Who, When, and What of Coproduction
Nabatchi, T., Sancino, A., & Sicilia, M. (2017) · Public Administration Review · doi:10.1111/puar.12765 · Cited by 848
Managing Co-creation Design: A Strategic Approach to Innovation
Frow, P., Nenonen, S., Payne, A., & Storbacka, K. (2015) · British Journal of Management · doi:10.1111/1467-8551.12087 · Cited by 518
The Multiple Facets of Co-Production: Building on the work of Elinor Ostrom
Alford, J. (2014) · Public Management Review · doi:10.1080/14719037.2013.806578 · Cited by 403
Metadata
- Authors
- Osborne, S. P., & Strokosch, K.
- Venue
- British Journal of Management
- Publisher
- Wiley
- Published
- 2013-08-07
- Volume
- 24
- Issue
- S1
- ISSN
- 1045-3172 (ISSN-L)
- 1467-8551
- OpenAlex
- W1871628422
- Cited by
- 534
- References
- 9
- FWCI
- 68.33
- Type
- journal article
- Language
- en
- Open access
- green
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- Osborne, S. P., & Strokosch, K. (2013). It takes Two to Tango? Understanding the Co‐production of Public Services by Integrating the Services Management and Public Administration Perspectives. British Journal of Management. https://doi.org/10.1111/1467-8551.12010
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
