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Cited by 1,484

The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.

Trust in Physicians and Medical Institutions: What Is It, Can It Be Measured, and Does It Matter?

Open access
Hall, Mark A., Dugan, Elizabeth, Zheng, Beiyao, Mishra, Aneil K.·2001·The Milbank Quarterly

Abstract

Despite the profound and pervasive importance of trust in medical settings, there is no commonly shared understanding of what trust means, and little is known about what difference trust actually makes, what factors affect trust, and how trust relates to other similar attitudes and behaviors. To address this gap in understanding, the emerging theoretical, empirical, and public policy literature on trust in physicians and in medical institutions is reviewed and synthesized. Based on this review and additional research and analysis, a formal definition and conceptual model of trust is presented, with a review of the extent to which this model has been confirmed by empirical studies. This conceptual and empirical understanding has significance for ethics, law, and public policy.

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Metadata

Authors
Hall, M. A., Dugan, E., Zheng, B., & Mishra, A. K.
Venue
The Milbank Quarterly
Publisher
Wiley
Published
2001-12
Volume
79
Issue
4
Pages
613-639
ISSN
  • 0887-378X (ISSN-L)
  • 1468-0009
OpenAlex
W2083579134
Cited by
1,484
References
4
FWCI
27.14
Type
journal article
Language
en
Open access
bronze

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CoChat. (2026). Citation check: Trust in Physicians and Medical Institutions: What Is It, Can It Be Measured, and Does It Matter? https://app.cochat.ai/papers/10.1111/1468-0009.00223
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Hall, M. A., Dugan, E., Zheng, B., & Mishra, A. K. (2001). Trust in Physicians and Medical Institutions: What Is It, Can It Be Measured, and Does It Matter? The Milbank Quarterly. https://doi.org/10.1111/1468-0009.00223

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.