HR-led co-design for neuroinclusion: a critical pragmatist and sociotechnical systems approach to transforming Neuronormative organisations
Open accessAbstract
ABSTRACT Despite growing interest in neurodiversity in the workplace, most organisational responses remain fragmented, compliance‐driven, and disconnected from the lived realities of neurodivergent individuals. This paper addresses the limitations of current approaches by proposing a process model of HR‐led co‐design for neuroinclusion, grounded in a dual‐theoretical framework that combines critical pragmatism and sociotechnical systems (STS) theory. Drawing on an abductive synthesis of literature and practice‐based insights, we develop a process model that identifies four interrelated organisational challenges: ignorance and lack of buy‐in, legal ambiguity, disclosure dilemmas, and resistance to systemic change. The model offers a set of HR‐led co‐design interventions and outcomes that centre neurodivergent perspectives in redesigning policies, practices, and organisational systems. Critical pragmatism provides the ethical and epistemological foundation for participatory inquiry and institutional transformation, while STS supports the structural integration of inclusive practices. This paper contributes to HRM theory by repositioning HR as a catalyst for collaborative, recursive, and justice‐oriented organisational change. Implications for future research and practice include the need for participatory, cross‐contextual, and intersectional studies of neuroinclusion, as well as attention to the design and evaluation of HR systems that enable meaningful co‐production.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Individually negotiated adjustment approaches often operate within organisational conditions underpinned by neuro-normative expectations and work environments not always aligned with differences in how autistic people think, process information, or communicate.
“they often operate within organisational conditions underpinned by neuro-normative expectations and work environments not always aligned with differences in how autistic people think, process information, or communicate (Erbil et al., 2024; Özbilgin et al., 2025)”
From The system-level organisational design framework: a neuro-cognitive trait interaction approach to workplace inclusion for autistic people (2026) · cites this paper as Özbilgin et al., 2025
Cites
Stigma: Notes on the Management of Spoiled Identity.
Seeman, M. S., & Goffman, E. (1964) · American Sociological Review · doi:10.2307/2091442 · Cited by 10,716 · see citing works
Theory Construction in Qualitative Research: From Grounded Theory to Abductive Analysis
Timmermans, S., & Tavory, I. (2012) · Sociological Theory · doi:10.1177/0735275112457914 · Cited by 4,349 · see citing works
The Convention on the Rights of Persons with Disabilities
Winzer, M. A., & Mazurek, K. (2017) · doi:10.1002/9781118768778.ch1 · Cited by 3,082 · see citing works
The Benefits of Climate for Inclusion for Gender-Diverse Groups
Nishii, L. H. (2013) · Academy of Management Journal · doi:10.5465/amj.2009.0823 · Cited by 1,354 · see citing works
Organizational Change and Managerial Sensemaking: Working Through Paradox
Lüscher, L. S., & Lewis, M. W. (2008) · Academy of Management Journal · doi:10.5465/amj.2008.31767217 · Cited by 1,342 · see citing works
Pragmatism as a Paradigm for Social Research
Morgan, D. L. (2014) · Qualitative Inquiry · doi:10.1177/1077800413513733 · Cited by 1,078 · see citing works
APA Handbook of Industrial and Organizational Psychology
George, E., & Ng, C. K. (2010) · Cited by 933 · see citing works
The Struggle for Recognition: The Moral Grammar of Social Conflicts.
Hardimon, M. O., & Honneth, A. (1997) · The Journal of Philosophy · doi:10.2307/2941013 · Cited by 878 · see citing works
Physical activity, fitness, and gray matter volume
Erickson, K. I., Leckie, R. L., & Weinstein, A. M. (2014) · Neurobiology of Aging · doi:10.1016/j.neurobiolaging.2014.03.034 · Cited by 630 · see citing works
Reasoning in Organization Science
Mantere, S., & Ketokivi, M. A. (2012) · Academy of Management Review · doi:10.5465/amr.2011.0188 · Cited by 603 · see citing works
Neurodiversity at work: a biopsychosocial model and the impact on working adults
Doyle, N. (2020) · British Medical Bulletin · doi:10.1093/bmb/ldaa021 · Cited by 527 · see citing works
The logic of strategic ignorance
McGoey, L. (2012) · The British Journal of Sociology · doi:10.1111/j.1468-4446.2012.01424.x · Cited by 526 · see citing works
Palmer, V. J., Weavell, W., Callander, R., Piper, D. A., Richard, L., Maher, L. M., Boyd, H., Herrman, H., Furler, J., Gunn, J. M., et al. (2018) · Medical Humanities · doi:10.1136/medhum-2017-011398 · Cited by 365 · see citing works
Editorial Perspective: Neurodiversity – a revolutionary concept for autism and psychiatry
Baron‐Cohen, S. (2017) · Journal of Child Psychology and Psychiatry · doi:10.1111/jcpp.12703 · Cited by 355 · see citing works
Dobbin, F. R., & Kalev, A. (2016) · Harvard business review · Cited by 338 · see citing works
On the Idea of Emancipation in Management and Organization Studies
Alvesson, M. G., & Willmott, H. C. (1992) · Academy of Management Review · doi:10.2307/258718 · Cited by 338 · see citing works
Bell, M. P., Özbilgin, M. F., Beauregard, T. A., & Sürgevil, O. (2011) · Human Resource Management · doi:10.1002/hrm.20401 · Cited by 313 · see citing works
Self-citationArtificial intelligence (AI)-assisted HRM: Towards an extended strategic framework
Malik, A., Budhwar, P. S., & Kazmi, B. A. (2022) · Human Resource Management Review · doi:10.1016/j.hrmr.2022.100940 · Cited by 310 · see citing works
Emery, F. E., & Trist, E. L. (1973) · Springer eBooks · doi:10.1007/978-1-4613-4557-2 · Cited by 284 · see citing works
Researching for Desirable Futures: From Real Utopias to Imagining Alternatives
Gümüşay, A. A., & Reinecke, J. (2021) · Journal of Management Studies · doi:10.1111/joms.12709 · Cited by 266 · see citing works
Global diversity management: towards a conceptual framework
Nishii, L. H., & Özbilgin, M. F. (2007) · The International Journal of Human Resource Management · doi:10.1080/09585190701638077 · Cited by 246 · see citing works
Self-citationJohnson, T. D., & Joshi, A. (2015) · Journal of Applied Psychology · doi:10.1037/apl0000058 · Cited by 237 · see citing works
On the theory and practice of critical pragmatism: Deliberative practice and creative negotiations
Forester, J. (2012) · Planning Theory · doi:10.1177/1473095212448750 · Cited by 232 · see citing works
The advantages and challenges of neurodiversity employment in organizations
Krzeminska, A., Austin, R. D., Bruyère, S. M., & Hedley, D. (2019) · Journal of Management & Organization · doi:10.1017/jmo.2019.58 · Cited by 222 · see citing works
Neurodiversity as a Competitive Advantage
Austin, R. D., & Pisano, G. P. (2017) · Cited by 208 · see citing works
Cocreating Rigorous and Relevant Knowledge
Sharma, G., & Bansal, P. (2019) · Academy of Management Journal · doi:10.5465/amj.2016.0487 · Cited by 172 · see citing works
Botha, M., & Gillespie-Lynch, K. (2022) · Human Development · doi:10.1159/000524123 · Cited by 172 · see citing works
Designing Effective Organizations
(2002) · doi:10.5040/9798400682285.0013 · Cited by 142 · see citing works
Doyle, N., & McDowall, A. (2021) · Equality Diversity and Inclusion An International Journal · doi:10.1108/edi-06-2020-0172 · Cited by 139 · see citing works
Autism, attributions and accommodations
Patton, E. (2019) · Personnel Review · doi:10.1108/pr-04-2018-0116 · Cited by 130 · see citing works
Kluger, A. N., & Nir, D. (2009) · Human Resource Management Review · doi:10.1016/j.hrmr.2009.08.002 · Cited by 126 · see citing works
Khan, M. H., Grabarski, M. K., Ali, M. A. M., & Buckmaster, S. (2022) · Group & Organization Management · doi:10.1177/10596011221133583 · Cited by 124 · see citing works
Neurodiversity of the Workforce and Digital Transformation: Complementarity or Substitution?
Walkowiak, E. (2018) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2021.120739 · Cited by 122 · see citing works
The philosophy of recognition : historical and contemporary perspectives
Busch, H.-C. S. A., & Zurn, C. F. (2009) · Lexington Books · Cited by 120 · see citing works
Autism and Employment: A Review of the “New Frontier” of Diversity Research
Ezerins, M. E., Simon, L., Vogus, T. J., Gabriel, A. S., Calderwood, C. C., & Rosen, C. C. (2023) · Journal of Management · doi:10.1177/01492063231193362 · Cited by 102 · see citing works
I-deals: Idiosyncratic Deals Employees Bargain for Themselves
Rousseau, D. M. (2015) · Routledge eBooks · doi:10.4324/9781315703589 · Cited by 101 · see citing works
Obstacles to Success in the Workplace for People With Disabilities
Kulkarni, M., & Lengnick‐Hall, M. L. (2013) · Human Resource Development Review · doi:10.1177/1534484313485229 · Cited by 91 · see citing works
Physical workplace adjustments to support neurodivergent workers: A systematic review
Weber, C., Krieger, B., Häne, E., Yarker, J., & McDowall, A. (2024) · Applied Psychology · doi:10.1111/apps.12431 · Cited by 86 · see citing works
Digitalization and inclusiveness of HRM practices: The example of neurodiversity initiatives
Walkowiak, E. (2023) · Human Resource Management Journal · doi:10.1111/1748-8583.12499 · Cited by 85 · see citing works
Annabi, H., & Locke, J. J. (2019) · Journal of Management & Organization · doi:10.1017/jmo.2018.79 · Cited by 82 · see citing works
Scientism as illusio in HR algorithms: Towards a framework for algorithmic hygiene for bias proofing
Vassilopoulou, J., Kyriakidou, O., Özbilgin, M. F., & Groutsis, D. G. (2022) · Human Resource Management Journal · doi:10.1111/1748-8583.12430 · Cited by 75 · see citing works
Self-citationHewett, R., & Shantz, A. D. (2021) · Human Resource Management Review · doi:10.1016/j.hrmr.2021.100823 · Cited by 72 · see citing works
Evidence-based change management
Rousseau, D. M., & ten Have, S. (2022) · Organizational Dynamics · doi:10.1016/j.orgdyn.2022.100899 · Cited by 70 · see citing works
Doyle, N., McDowall, A., & Waseem, U. (2022) · Autism in Adulthood · doi:10.1089/aut.2021.0082 · Cited by 64 · see citing works
Unmasking inequalities of the code: Disentangling the nexus of AI and inequality
Bircan, T., & Özbilgin, M. F. (2024) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2024.123925 · Cited by 63 · see citing works
Self-citationNeurodiversity and HRM: a practice-based review and research agenda
Hennekam, S., & Follmer, K. (2024) · Equality Diversity and Inclusion An International Journal · doi:10.1108/edi-12-2023-0424 · Cited by 63 · see citing works
Foss, N. J., & Klein, P. G. (2022) · Academy of Management Perspectives · doi:10.5465/amp.2021.0201 · Cited by 61 · see citing works
“I’ve found it extremely draining”
Richards, J. M., Sang, K., Marks, A., & Gill, S. (2019) · Personnel Review · doi:10.1108/pr-08-2018-0289 · Cited by 59 · see citing works
Mur-Veeman, I. M. (2008) · International Journal of Integrated Care · doi:10.5334/ijic.250 · Cited by 50 · see citing works
Özbilgin, M. F., Erbil, C., Baykut, S., & Kamaşak, R. (2022) · Gender Work and Organization · doi:10.1111/gwao.12928 · Cited by 50 · see citing works
Self-citationKüskü, F., Aracı, Ö., & Özbilgin, M. F. (2020) · Human Resource Management Journal · doi:10.1111/1748-8583.12324 · Cited by 48 · see citing works
Self-citationNentwich, J. C., Özbilgin, M. F., & Tatlι, A. (2014) · Culture and Organization · doi:10.1080/14759551.2013.851080 · Cited by 46 · see citing works
Self-citationBeyond the business case: Universally designing the workplace for neurodiversity and inclusion
Silver, E. R., Nittrouer, C., & Hebl, M. R. (2023) · Industrial and Organizational Psychology · doi:10.1017/iop.2022.99 · Cited by 45 · see citing works
Moore, K., McDonald, P. K., & Bartlett, J. (2017) · Human Resource Management Journal · doi:10.1111/1748-8583.12129 · Cited by 40 · see citing works
Groutsis, D. G., Vassilopoulou, J., Kyriakidou, O., & Özbilgin, M. F. (2019) · Work Employment and Society · doi:10.1177/0950017019872651 · Cited by 40 · see citing works
Self-citationThree Different Approaches to Impact: Translating, Cocreating, and Performing
Bansal, P., & Sharma, G. (2021) · Business & Society · doi:10.1177/00076503211015926 · Cited by 39 · see citing works
The Concept of Neurodiversity Is Dividing the Autism Community
Baron‐Cohen, S. (2019) · Scientific American · doi:10.1038/scientificamericanmind0719-30 · Cited by 39 · see citing works
Benson, K. J. (2023) · The British Journal of Social Work · doi:10.1093/bjsw/bcac229 · Cited by 38 · see citing works
A framework for disability in the new ways of working
Klinksiek, I. D., Jammaers, E., & Taskin, L. (2023) · Human Resource Management Review · doi:10.1016/j.hrmr.2023.100954 · Cited by 34 · see citing works
Stuttering: Stigma and perspectives of (dis)ability in organizational communication
Seitz, S. R., & Choo, A. L. (2021) · Human Resource Management Review · doi:10.1016/j.hrmr.2021.100875 · Cited by 31 · see citing works
Saltes, N. (2020) · International Journal of Inclusive Education · doi:10.1080/13603116.2020.1712483 · Cited by 30 · see citing works
Vincent, S., Lopes, A., Meliou, E., & Özbilgin, M. F. (2024) · Work Employment and Society · doi:10.1177/09500170231217660 · Cited by 30 · see citing works
Self-citationMidtgarden, T. (2012) · European Journal of Social Theory · doi:10.1177/1368431011432373 · Cited by 29 · see citing works
Neuronormativity in theorising agency
Huijg, D. D. (2020) · Routledge eBooks · doi:10.4324/9780429322297-20 · Cited by 26 · see citing works
Biggart's Lament, or Getting Out of the Theory Cave
Biggart, N. W. (2016) · Journal of Management Studies · doi:10.1111/joms.12185 · Cited by 24 · see citing works
Erbil, C., & Özbilgin, M. F. (2023) · Human Resource Management Journal · doi:10.1111/1748-8583.12506 · Cited by 24 · see citing works
Self-citationThere and Back Again: Neuro-Diverse Employees, Liminality and Negative Capability
Nash, L. (2022) · Work Employment and Society · doi:10.1177/09500170221117420 · Cited by 22 · see citing works
Neuroqueer frontiers: Neurodiversity, gender, and the (a)social self
Barnett, J. P. (2024) · Sociology Compass · doi:10.1111/soc4.13234 · Cited by 22 · see citing works
Erbil, C., Özbilgin, M. F., & Gündoğdu, N. (2025) · Human Resource Management Journal · doi:10.1111/1748-8583.12573 · Cited by 21 · see citing works
Self-citationAuthenticity and atypicality in leadership: Can an atypical leader afford to be authentic?
Arda, Ö. A., Özbilgin, M. F., Samdanis, M., & Tinay, D. T. (2023) · International Journal of Management Reviews · doi:10.1111/ijmr.12355 · Cited by 21 · see citing works
Self-citationAli, M. A. M., Grabarski, M. K., & Baker, M. (2024) · Employee Relations · doi:10.1108/er-09-2023-0476 · Cited by 21 · see citing works
Models of Global Diversity Management
Jonsen, K., & Özbilgin, M. F. (2013) · doi:10.1002/9781118764282.ch12 · Cited by 20 · see citing works
Self-citationEzerins, M. E., Vogus, T. J., Gabriel, A. S., et al. (2023) · Industrial and Organizational Psychology · doi:10.1017/iop.2022.98 · Cited by 20 · see citing works
Hennekam, S., Richard, S., & Özbilgin, M. F. (2022) · Journal of Management Studies · doi:10.1111/joms.12851 · Cited by 19 · see citing works
Self-citationÖzbilgin, M. F., & Erbil, C. (2024) · The International Journal of Human Resource Management · doi:10.1080/09585192.2024.2392838 · Cited by 19 · see citing works
Self-citationCamgöz, S. M., Karapınar, P. B., Ekmekci, Ö. T., Metin-Orta, I., & Özbilgin, M. F. (2023) · European Management Journal · doi:10.1016/j.emj.2023.07.001 · Cited by 17 · see citing works
Self-citationFotheringham, F., Cebula, K. R., Fletcher‐Watson, S., Foley, S., & Crompton, C. J. (2023) · Neurodiversity · doi:10.1177/27546330231205770 · Cited by 17 · see citing works
Participatory design meets gender equality at European higher education institutions
Iivari, N., Tervo, E., Käsmä, M., & Heikkinen, M. (2023) · CoDesign · doi:10.1080/15710882.2023.2215742 · Cited by 16 · see citing works
Neurodiversity and the Disclosure Dilemma
Santuzzi, A. M., & Keating, R. T. (2022) · Routledge eBooks · doi:10.4324/9781003023616-5 · Cited by 16 · see citing works
McMahon, C. M., Linthicum, M., & Stoll, B. (2021) · Disability & Society · doi:10.1080/09687599.2021.1881882 · Cited by 11 · see citing works
Neurodiversity in the workplace
Brady, H. (2021) · Occupational Medicine · doi:10.1093/occmed/kqab123 · Cited by 11 · see citing works
Baker, D. L., Drapela, L. A., & Littlefield, W. (2020) · University of British Columbia Press eBooks · doi:10.59962/9780774861380 · Cited by 10 · see citing works
Does the Ongoing Global Economic Crisis Put Diversity Gains at Risk?
Vassilopoulou, J., April, K. A., da Rocha, J. P., et al. (2016) · Advances in religious and cultural studies (ARCS) book series · doi:10.4018/978-1-5225-0047-6.ch019 · Cited by 9 · see citing works
Vacca, R. (2022) · Feminist Theory · doi:10.1177/14647001221082297 · Cited by 9 · see citing works
11 Leaders with Disabilities: A Boardroom Challenge
Özbilgin, M. F., Erbil, C., & Odabaşı, E. (2023) · De Gruyter eBooks · doi:10.1515/9783110743647-012 · Cited by 9 · see citing works
Self-citation(2023) · Emerald Group Publishing Limited eBooks · doi:10.1108/s2051-2333202309 · Cited by 8 · see citing works
Is There a Place for Neurodiversity in the Talent Pool?
Russo, E., Ott, D. L., & Moeller, M. (2022) · Emerald Group Publishing Limited eBooks · doi:10.1108/978-1-80117-226-420221014 · Cited by 6 · see citing works
Özbilgin, M. F., Erbil, C., Demirbağ, O., Gündoğdu, N., & Demirbağ, K. Ş. (2024) · Frontiers in Sociology · doi:10.3389/fsoc.2024.1309119 · Cited by 6 · see citing works
Self-citationSustainability and human-centred human resource management
Cooke, F. L. (2024) · Edward Elgar Publishing eBooks · doi:10.4337/9781803929972.00007 · Cited by 5 · see citing works
Özbilgin, M. F., Erbil, C., & Aykut, I. (2025) · Edward Elgar Publishing eBooks · doi:10.4337/9781035311170.00024 · Cited by 5 · see citing works
Self-citationChanlat, J., & Özbilgin, M. F. (2024) · Edward Elgar Publishing eBooks · doi:10.4337/9781800886377.ch08 · Cited by 3 · see citing works
Self-citationAI and Diversity in a Datafied World of Work: Will the Future of Work be Inclusive?
(2025) · International perspectives on equality, diversity and inclusion · doi:10.1108/s2051-2333202512 · Cited by 3 · see citing works
ACM SIGGRAPH 2023 Educator's Forum
(2023) · doi:10.1145/3587424 · Cited by 2 · see citing works
Russell, C., & Rothenberg, D. (2024) · Palgrave studies in equity, diversity, inclusion, and indigenization in business · doi:10.1007/978-3-031-55072-0_16 · Cited by 1 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
Dark, J. (2026) · Frontiers in Psychology · doi:10.3389/fpsyg.2026.1826284
- Authors
- Özbilgin, M. F., Erbil, C., Tekeste, M., & Gundogdu, N.
- Affiliations
- Brunel University of London (GB)
- Ankara Hacı Bayram Veli University (TR)
- New York University Abu Dhabi (AE)
- University of Birmingham Birmingham UK
- Corresponding author
- Özbilgin, Mustafa F.
- Venue
- Human Resource Management Journal
- Publisher
- Wiley
- Published
- 2025-10-01
- Volume
- 36
- Issue
- 2
- Pages
- 192-204
- ISSN
- 0954-5395 (ISSN-L)
- 1748-8583
- OpenAlex
- W4414701679
- Cited by
- 3
- References
- 94
- Citations by year
- 2026: 3
- FWCI
- 3.14
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Locations
- Human Resource Management Journal (publishedVersion, cc-by)
- University of Birmingham Research Portal (University of Birmingham) (publishedVersion, cc-by)
- Brunel University Research Archive (BURA) (Brunel University London) (submittedVersion, cc-by)
- Topics
- Social Sciences › Safety Research › Disability Education and Employment
- Social Sciences › Safety Research › Disability Rights and Representation
- Social Sciences › Gender Studies › Gender Diversity and Inequality
- Keywords
- neuroinclusion, neurodiversity, neurodivergent employees, human resource management, co-design, critical pragmatism, socio-technical systems theory, organizational change, workplace inclusion, resistance to change, participatory inquiry, intersectionality
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review