Cited by 159Substance Abuse Treatment and OutcomesPatient Satisfaction in HealthcarePsychotherapy Techniques and Applications

The DOI matches its Crossref record; 38 of the 38 references it cites were found in a registry or an index.

The Client Satisfaction Questionnaire‐8: Psychometric properties in a cross‐sectional survey of people attending residential substance abuse treatment

Kelly, Peter J., Kyngdon, Felicity, Ingram, Isabella, Deane, Frank P., Baker, Amanda L., Osborne, Briony A.·2018·Drug and Alcohol Review

DOI 10.1111/dar.12522

Open this paper in CoChat — free account

Abstract

Introduction and Aims: The Client Satisfaction Questionnaire (CSQ‐8) is one of a limited number of standardised satisfaction measures that have been used widely across mental health services. This study examined the CSQ‐8 as a measure of general satisfaction within residential substance abuse treatment. It compared the CSQ‐8 with another established measure of client satisfaction that was developed for substance abuse treatment settings (Treatment Perceptions Questionnaire, TPQ). It also sought to examine the relationship between the CSQ‐8 and commonly used process measures. Design and Methods: Cross‐sectional data was collected from across 14 Australian residential medium‐to‐long term alcohol and other drug treatment facilities (N = 1378). Demographic, substance abuse and mental health characteristics were collected, as well as process measures of craving, general functioning, self‐perceptions, recovery and symptom distress. Results: A confirmatory factory analysis established that the CSQ‐8 retains a single factor. The scale was strongly correlated with the TPQ, suggesting high concurrent validity. However, while the TPQ was normally distributed, the CSQ‐8 was highly negatively skewed. Significant associations were found between the CSQ‐8 and cross‐sectional process measures. Discussion and Conclusions: Results suggest that that CSQ‐8 is an appropriate measure to be used in residential substance abuse treatment settings. However, because of the high levels of negative skew, it is likely that the TPQ is more accurate in capturing clients' dissatisfaction than the CSQ‐8. Future research should include longitudinal studies of satisfaction in order to examine how changes in satisfaction may be related to client characteristics, outcome measures, dropout or re‐engagement in treatment. [Kelly PJ, Kyngdon F, Ingram I, Deane FP, Baker AL, Osborne BA. The Client Satisfaction Questionnaire‐8: Psychometric properties in a cross‐sectional survey of people attending residential substance abuse treatment. Drug Alcohol Rev 2018;37:79–86]

Integrity signals

Registry

Crossref · 10.1111/dar.12522

Cites

38 of 38 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Principles and Practice of Structural Equation Modeling
Tabri, N., & Elliott, C. M. (2012) · Canadian Graduate Journal of Sociology and Criminology · doi:10.15353/cgjsc.v1i1.3787 · Cited by 39,094
Structural Equation Modelling: Guidelines for Determining Model Fit
Hooper, D., Coughlan, J., & Mullen, M. R. (2008) · Dublin Institute of Technology · doi:10.21427/d7cf7r · Cited by 8,746
The short‐form version of the Depression Anxiety Stress Scales (DASS‐21): Construct validity and normative data in a large non‐clinical sample
Henry, J. D., & Crawford, J. R. (2005) · British Journal of Clinical Psychology · doi:10.1348/014466505x29657 · Cited by 5,801
Assessment of client/patient satisfaction: development of a general scale
Larsen, D. L., Attkisson, C. C., Hargreaves, W. A., & Nguyen, T. D. (1979) · Evaluation and Program Planning · doi:10.1016/0149-7189(79)90094-6 · Cited by 2,887
The Use of Psychological Testing for Treatment Planning and Outcome Assessment
Maruish, M. E., & Leahy, R. L. (2000) · Journal of Cognitive Psychotherapy · doi:10.1891/0889-8391.14.2.205 · Cited by 1,634
The measurement of satisfaction with healthcare: implications for practice from a systematic review of the literature
Crow, R. A., Gage, H., Hampson, S., Hart, J., Kimber, A., Storey, L., & Thomas, H. (2002) · Health Technology Assessment · doi:10.3310/hta6320 · Cited by 1,267
Examining the Factor Structure of the Recovery Assessment Scale
Corrigan, P. W., Salzer, M. S., Ralph, R. O., Sangster, Y., & Keck, L. (2004) · Schizophrenia Bulletin · doi:10.1093/oxfordjournals.schbul.a007118 · Cited by 615
The meaning of patient satisfaction: An explanation of high reported levels
Williams, B., Coyle, J., & Healy, D. (1998) · Social Science & Medicine · doi:10.1016/s0277-9536(98)00213-5 · Cited by 610
The Life Engagement Test: Assessing Purpose in Life
Scheier, M. F., Wrosch, C., Baum, A., Cohen, S., Martire, L. M., Matthews, K. A., Schulz, R., & Zdaniuk, B. (2006) · Journal of Behavioral Medicine · doi:10.1007/s10865-005-9044-1 · Cited by 539
Factors determining inpatient satisfaction with care
Nguyen‐Thi, P., Briançon, S., Empereur, F., & Guillemin, F. (2002) · Social Science & Medicine · doi:10.1016/s0277-9536(01)00045-4 · Cited by 457

Flagged first, then by citations

Show all 38 references

Research works printed but not linked: 2

10.1016/0149-7189(79)90094-6 · DOI · Paper page
Clark D, 1994, Craving for Alcohol, J Psychopharmacol, 9, 73

Sorted by citations

Using AI chatbots to provide self-help depression interventions for university students: A randomized trial of effectiveness
Liu, H., Peng, H., Song, X., Xu, C., & Zhang, M. (2022) · Internet Interventions · doi:10.1016/j.invent.2022.100495 · Cited by 296
“Other measures included CSQ-8 7 (Kelly et al., 2018), WAI-SR 8 (Munder et al., 2010), and self-reported adherence as measured by a 4-point Likert scale (not used = 1; several days = 2; over half the days = 3; nearly every day = 4).”
Method
Controlled Evaluation of an Optimization Approach to Mental Health and Sport Performance
Donohue, B. C., Gavrilova, Y., Galante, M., Gavrilova, E., Loughran, T., Scott, J., Chow, G. M., Plant, C. P., & Allen, D. N. (2018) · Journal of Clinical Sport Psychology · doi:10.1123/jcsp.2017-0054 · Cited by 99
Cognitive-behavioral therapy for adults with avoidant/restrictive food intake disorder
Thomas, J. J., Becker, K. R., Breithaupt, L., Murray, H. B., Jo, J. H., Kuhnle, M. C., Dreier, M. J., Harshman, S., Kahn, D. L., Hauser, K., et al. (2021) · Journal of Behavioral and Cognitive Therapy · doi:10.1016/j.jbct.2020.10.004 · Cited by 88
The Relationship between Patient-Centered Care and Outcomes in Specialist Drug and Alcohol Treatment: A Systematic Literature Review
Davis, E., Kelly, P. J., Deane, F. P., Baker, A., Buckingham, M., Degan, T. J., & Adams, S. (2019) · Substance Abuse · doi:10.1080/08897077.2019.1671940 · Cited by 76
Self-citation
Developing and evaluating ASTHMAXcel adventures
Hsia, B. C., Singh, A., Njeze, O., Cosar, E., Mowrey, W. B., Feldman, J. M., Reznik, M., & Jariwala, S. P. (2020) · Annals of Allergy Asthma & Immunology · doi:10.1016/j.anai.2020.07.018 · Cited by 44
Cognitive behavioral therapy for insomnia among young adults who are actively drinking: a randomized pilot trial
Miller, M. B., Deroche, C. B., Freeman, L. K., Park, C. J., Hall, N. A., Sahota, P. K., & McCrae, C. S. (2020) · SLEEP · doi:10.1093/sleep/zsaa171 · Cited by 40
Contextualising the Effectiveness of an Employee Assistance Program Intervention on Psychological Health: The Role of Corporate Climate
Bouzikos, S., Afsharian, A., Dollard, M., & Brecht, O. (2022) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph19095067 · Cited by 32
Using the Multiphase Optimization Strategy (MOST) framework to test intervention delivery strategies: a study protocol
Broder‐Fingert, S., Kuhn, J., Sheldrick, R. C., Chu, A., Fortuna, L. R., Jordan, M., Rubin, D., & Feinberg, E. (2019) · Trials · doi:10.1186/s13063-019-3853-y · Cited by 35
A digital Norwegian version of the client satisfaction questionnaire 8: factor validity and internal reliability in outpatient mental health care
Pedersen, H., Havnen, A., Brattmyr, M., Attkisson, C. C., & Lara-Cabrera, M. L. (2022) · BMC Psychiatry · doi:10.1186/s12888-022-04281-8 · Cited by 30
A couple-based dyadic coping intervention for couples coping with colorectal cancer: A pilot feasibility study
Chen, M., Gong, J., Lin, C., Luo, H., & Li, Q. (2022) · European Journal of Oncology Nursing · doi:10.1016/j.ejon.2022.102226 · Cited by 31
Measuring patient satisfaction with four items: validity of the client satisfaction questionnaire 4 in an outpatient population
Pedersen, H., Skliarova, T., Attkisson, C. C., Lara‐Cabrera, M. L., & Havnen, A. (2023) · BMC Psychiatry · doi:10.1186/s12888-023-05310-w · Cited by 32
Validity and clinical utility of distinguishing between DSM-5 somatic symptom disorder and illness anxiety disorder in pathological health anxiety: Should we close the chapter?
Axelsson, E., & Hedman‐Lagerlöf, E. (2022) · Journal of Psychosomatic Research · doi:10.1016/j.jpsychores.2022.111133 · Cited by 30
Effects of a nurse-led peer support intervention on psychosocial outcomes of stroke survivors: A randomised controlled trial
Wan, X., Chan, D. N. S., Chau, J. P. C., Zhang, Y., Liao, Y., Zhu, P., & Choi, K. C. (2024) · International Journal of Nursing Studies · doi:10.1016/j.ijnurstu.2024.104892 · Cited by 24
Housing, opportunities, motivation and engagement (HOME) for homeless youth at-risk for opioid use disorder: study protocol for a randomized controlled trial
Slesnick, N., Chavez, L., Bunger, A., Famelia, R., Ford, J., Feng, X., Higgins, S., Holowacz, E., Jaderlund, S., Luthy, E., et al. (2021) · Addiction Science & Clinical Practice · doi:10.1186/s13722-021-00237-7 · Cited by 20
An Evaluation of the Effectiveness of a Transdiagnostic Bibliotherapy Program for Anxiety and Related Disorders: Results From Two Studies Using a Benchmarking Approach
Wootton, B. M., Steinman, S. A., Czerniawski, A., Norris, K., Baptie, C., Diefenbach, G., & Tolin, D. F. (2018) · Cognitive Therapy and Research · doi:10.1007/s10608-018-9921-x · Cited by 19
Patient satisfaction and associated factors among psychiatry outpatients of St Paulo’s Hospital, Ethiopia
Goben, K. W., Salelew, E., & Abdi, S. T. (2020) · General Psychiatry · doi:10.1136/gpsych-2019-100120 · Cited by 19
Depression intervention using AI chatbots with social cues: a randomized trial of effectiveness
Xu, S., & Ma, T. (2025) · Journal of Affective Disorders · doi:10.1016/j.jad.2025.119760 · Cited by 23
Group cognitive analytic music therapy: a quasi-experimental feasibility study conducted in a high secure hospital
Kellett, S., Hall, J., & Dickinson, S. C. (2018) · Nordic Journal of Music Therapy · doi:10.1080/08098131.2018.1529697 · Cited by 18
Scleroderma Patient-centered Intervention Network—Scleroderma Support group Leader EDucation (SPIN-SSLED) program: non-randomised feasibility trial
Thombs, B. D., Dyas, L., Pépin, M., Aguila, K., Carrier, M., Tao, L., Harb, S. I., Malcarne, V. L., El‐Baalbaki, G., Peláez, S., et al. (2019) · BMJ Open · doi:10.1136/bmjopen-2019-029935 · Cited by 18
Adaptations and patient responses to behavioral intervention components in a depression-focused chronic disease care model implemented in India
Johnson, L. C. M., Chwastiak, L., Poongothai, S., Tandon, N., Anjana, R. M., Aravind, S. R., Sridhar, G. R., Rao, D., Mohan, V., & Ali, M. K. (2020) · Translational Behavioral Medicine · doi:10.1093/tbm/ibz192 · Cited by 18
Protocol for a partially nested randomized controlled trial to evaluate the effectiveness of the Scleroderma Patient-centered Intervention Network Support Group Leader EDucation (SPIN-SSLED) Program
SPIN-SSLED Support Group Advisory Team, Thombs, B. D., Aguila, K., Dyas, L., Carrier, M., Fedoruk, C., Horwood, L., Cañedo-Ayala, M., Sauvé, M., Kwakkenbos, L., et al. (2019) · Trials · doi:10.1186/s13063-019-3747-z · Cited by 13
A multi-methods and longitudinal study of patients' perceptions in injectable opioid agonist treatment: Implications for advancing patient-centered methodologies in substance use research
Marchand, K., Palis, H., Guh, D. P., Lock, K., Macdonald, S., Brissette, S., Marsh, D. C., Harrison, S., Schechter, M. T., & Oviedo‐Joekes, E. (2021) · Journal of Substance Abuse Treatment · doi:10.1016/j.jsat.2021.108512 · Cited by 14
COMFORT communication in the ICU: Pilot test of a nurse‐led communication intervention for surrogates
Chen, C., Sullivan, S. S., Lorenz, R. A., Wittenberg-Lyles, E. M., Li, C., & Chang, Y. (2021) · Journal of Clinical Nursing · doi:10.1111/jocn.16132 · Cited by 12
Level and determinants of patient satisfaction with psychiatric out-patient services, Muscat, Oman
Al-Kaabi, S., Al‐Balushi, N., Al‐Alawi, M., Mirza, H., Al‐Huseini, S., Al‐Balushi, M., Murthi, S., Saadoon, M. A., Al‐Sibani, N., & Al‐Adawi, S. (2019) · International Journal of Mental Health · doi:10.1080/00207411.2019.1585226 · Cited by 11
Therapeutic Outcomes of Changing Lives and Changing Outcomes for Male and Female Justice Involved Persons with Mental Illness
Gaspar, M. E., Brown, L., Ramler, T. R., Scanlon, F., Gigax, G., Ridley, K., & Morgan, R. D. (2019) · Criminal Justice and Behavior · doi:10.1177/0093854819879743 · Cited by 11
Factors predicting satisfaction in outpatient substance abuse treatment: a prospective follow-up study
Kuusisto, K., & Lintonen, T. (2020) · Substance Abuse Treatment Prevention and Policy · doi:10.1186/s13011-020-00275-5 · Cited by 14
Cognitive behavioural group therapy for insomnia (CBGT-I) in patients undergoing haemodialysis: a randomized clinical trial
Shareh, H., Hasheminik, M., & Jamalinik, M. (2022) · Behavioural and Cognitive Psychotherapy · doi:10.1017/s1352465822000364 · Cited by 12
Feasibility and preliminary effect of a couple‐based posttraumatic growth intervention for colorectal cancer couples: A randomized controlled pilot study
Wang, Z., Chen, X., Zhou, J., Lin, C., Luo, H., & Li, Q. (2023) · Clinical Psychology & Psychotherapy · doi:10.1002/cpp.2884 · Cited by 11
The Efficacy, Feasibility And Acceptability Of A Remotely Accessible Use Of CIRCuiTS, A Computerized Cognitive Remediation Therapy Program For Schizophrenia: A Pilot Study
Palumbo, D., Mucci, A., Giordano, G. M., Piegari, G., Aiello, C., Pietrafesa, D., Annarumma, N., Chieffi, M., Cella, M., & Galderisi, S. (2019) · Neuropsychiatric Disease and Treatment · doi:10.2147/ndt.s221690 · Cited by 11
Effects of a support group leader education program jointly developed by health professionals and patients on peer leader self-efficacy among leaders of scleroderma support groups: a two-arm parallel partially nested randomised controlled trial
Thombs, B. D., Levis, B., Carrier, M., Dyas, L., Nordlund, J., Tao, L., Aguila, K., Bourgeault, A., Konrad, V., Sauvé, M., et al. (2022) · Orphanet Journal of Rare Diseases · doi:10.1186/s13023-022-02552-x · Cited by 11
The quality of telepsychiatry in terms of accessibility, appropriateness, effectiveness, and safety among psychiatric patients in King Abdulaziz Medical City: An observational cross-sectional analytical study
Wafia, G., Bahadur, O. Y., Thabet, S. A., Alsalem, M., Khan, M. A., Alharbi, M., & Alsaleh, A. (2022) · Medicine · doi:10.1097/md.0000000000030499 · Cited by 10
Development and feasibility testing of an integrated PTSD and adherence intervention cognitive processing therapy-life steps (CPT-L) to improve HIV outcomes: Trial protocol
López, C. M., Baker, N. L., Moreland, A. D., Bisca, E., Wilson, T., Slick, N. R., Danielson, C. K., Eckard, A. R., Madisetti, M., Resick, P. A., et al. (2023) · Contemporary Clinical Trials Communications · doi:10.1016/j.conctc.2023.101150 · Cited by 12
Smartphone-Based Cognitive Telerehabilitation: A Usability and Feasibility Study Focusing on Mild Cognitive Impairment
Formica, C., Bonanno, M., Sorbera, C., Quartarone, A., Giambò, F. M., Marra, A., & Calabrò, R. S. (2024) · Sensors · doi:10.3390/s24020525 · Cited by 9
Preliminary psychometric evaluation of the patient reported experience measure for addiction treatment (PREMAT)
Kelly, P. J., Hatton, E. L., Hinsley, K., Davis, E., & Larance, B. (2021) · Addictive Behaviors · doi:10.1016/j.addbeh.2021.107048 · Cited by 9
Self-citation
Acceptability of internet‐delivered cognitive behavioural therapy for adults with symptoms of obsessive‐compulsive disorder: A meta‐analysis
Waks, S., Moses, K., & Wootton, B. M. (2024) · British Journal of Clinical Psychology · doi:10.1111/bjc.12462 · Cited by 9
Study protocol for pragmatic trials of Internet-delivered guided and unguided cognitive behavior therapy for treating depression and anxiety in university students of two Latin American countries: the Yo Puedo Sentirme Bien study
Benjet, C. L., Kessler, R. C., Kazdin, A. E., Cuijpers, P. J., Albor, Y., Tapias, N. E. C., Contreras‐Ibáñez, C. C., González, M. S. D., Gildea, S. M., González, N., et al. (2022) · Trials · doi:10.1186/s13063-022-06255-3 · Cited by 10
Patient Satisfaction With Standard Methadone and Flexible Buprenorphine/Naloxone Models of Care: Results From a Pragmatic Randomized Controlled Clinical Trial
Hassan, A. N., Bozinoff, N., Jutras‐Aswad, D., Socias, M. E., Stewart, S. H., Lim, R., & Foll, B. L. (2022) · Journal of Addiction Medicine · doi:10.1097/adm.0000000000001048 · Cited by 9
A Controlled Evaluation of a Sport-Specific Performance Optimization Program in an Athlete Diagnosed With Attention Deficit Hyperactivity Disorder and Oppositional Defiant Disorder Within the Context of COVID-19
Phrathep, D., Donohue, B., Kraus, S. W., Paul, M. G., & Mercer, J. (2021) · Clinical Case Studies · doi:10.1177/15346501211048508 · Cited by 6
The Scleroderma Patient-centered Intervention Network Self-Management (SPIN-SELF) Program: protocol for a two-arm parallel partially nested randomized controlled feasibility trial with progression to full-scale trial
Nordlund, J., Henry, R. S., Kwakkenbos, L., Carrier, M., Levis, B., Nielson, W. R., Bartlett, S. J., Dyas, L., Tao, L., Fedoruk, C., et al. (2021) · Trials · doi:10.1186/s13063-021-05827-z · Cited by 8
Protocol of a feasibility trial for an online group parenting intervention with an integrated mental health component for parent refugees and asylum-seekers in the United Kingdom: (LTP + EMDR G-TEP)
Kaptan, S. K., Varese, F., Yılmaz, B., Andriopoulou, P., & Husain, N. (2021) · SAGE Open Medicine · doi:10.1177/20503121211067861 · Cited by 9
Comparative feasibility and preliminary efficacy of CBT for insomnia among adults seeking and not seeking addiction treatment
Miller, M. B., Freeman, L. K., Helle, A. C., Hall, N. A., DiBello, A. M., & McCrae, C. S. (2023) · Journal of Sleep Research · doi:10.1111/jsr.13969 · Cited by 9
An integrated videoconferencing intervention for chronic pain and heavy drinking among patients in HIV-care: a proof-of-concept study
Palfai, T. P., Saitz, R., Kratzer, M. P. L., Taylor, J. L., Otis, J. D., & Bernstein, J. (2020) · AIDS Care · doi:10.1080/09540121.2020.1776825 · Cited by 8
Quantifying patient experiences with therapeutic neurorehabilitation technologies: a scoping review
Nguyen, C. M., Uy, J., Serrada, I., & Hordacre, B. G. (2023) · Disability and Rehabilitation · doi:10.1080/09638288.2023.2201514 · Cited by 7
Health Professionals on Cross‐Sectoral Collaboration Between Mental Health Hospitals and Municipalities: A Critical Discourse Analysis
Jørgensen, K., Jørgensen, K. B., Frederiksen, J., Watson, E., Hansen, M., & Karlsson, B. (2024) · Nursing Inquiry · doi:10.1111/nin.12685 · Cited by 7
A unified Internet-delivered exposure treatment for undifferentiated somatic symptom disorder: single-group prospective feasibility trial
Hybelius, J., Gustavsson, A., Hammarberg, S. A. W., Toth-Pal, E., Johansson, R., Ljótsson, B., & Axelsson, E. (2022) · Pilot and Feasibility Studies · doi:10.1186/s40814-022-01105-0 · Cited by 7
The effectiveness of dialectical behavior group therapy on stress, depression, and cognitive emotion regulation in mothers of intellectually disabled students: A randomized clinical trial
Shareh, H., & Yazdanian, M. (2023) · Clinical Child Psychology and Psychiatry · doi:10.1177/13591045231163068 · Cited by 7
Healthy Recovery: A Pilot Study of a Smoking and Other Health Behavior Change Intervention for People Attending Residential Alcohol and Other Substance Dependence Treatment
Kelly, P. J., Baker, A., Townsend, C., Deane, F. P., Callister, R., Collins, C. E., Ingram, I., Keane, C. A., & Beck, A. K. (2019) · Journal of Dual Diagnosis · doi:10.1080/15504263.2019.1612537 · Cited by 7
Self-citation
Personality, Attitudes, and Behaviors Predicting Perceived Benefit in Online Support Groups for Caregivers: Mixed Methods Study
Milios, A., Xiong, T., McEwan, K., & McGrath, P. J. (2022) · JMIR Nursing · doi:10.2196/36167 · Cited by 6
Motivational Variables as Moderating Effects of a Web-Based Mental Health Program for University Students: Secondary Analysis of a Randomized Controlled Trial
Hanano, M., Rith‐Najarian, L., Gong-Guy, E., & Chavira, D. A. (2024) · JMIR Formative Research · doi:10.2196/56118 · Cited by 5
A feasibility study of a couple-based illness perception intervention for couples coping with colorectal cancer
Zhang, Y., Sun, Z., Qiu, X., Li, R., Wang, Y., Zhao, J., & Li, Q. (2024) · European Journal of Oncology Nursing · doi:10.1016/j.ejon.2024.102723 · Cited by 6
Mental health service satisfaction among adults with mental illness attending a psychiatric outpatient clinic: a cross-sectional study
Alemu, W. G., Mwanri, L., Due, C., Azale, T., & Ziersch, A. M. (2025) · Frontiers in Public Health · doi:10.3389/fpubh.2025.1471297 · Cited by 8
Magnitude of Satisfaction and Associated Factors Among Caregivers of Children with Disabilities Towards Community-Based Rehabilitation Service in Central and North Gondar Zone, Northwest Ethiopia: A Community-Based Cross-Sectional Study
Fentanew, M., Yitayal, M. M., Chala, K. N., & Kassa, T. (2021) · Journal of Multidisciplinary Healthcare · doi:10.2147/jmdh.s325737 · Cited by 6
Controlled Evaluation of a Sport-Specific Performance Optimization Program in a Biracial Black and White Athlete Diagnosed with Social Anxiety Disorder and Agoraphobia
Phrathep, D., Donohue, B. C., Renn, B. N., Mercer, J. A., & Allen, D. N. (2022) · Clinical Case Studies · doi:10.1177/15346501221117827 · Cited by 7
Family-Based Optimization Intervention Implemented through Video-Conferencing to Address Major Depressive Disorder in a Latina Adolescent Athlete During COVID-19
Phrathep, D., Donohue, B. C., & Allen, D. N. (2022) · Sport Social Work Journal · doi:10.33043/sswj.1.1.13-34 · Cited by 6
Mixed-methods trial of a phosphatidylethanol-based contingency management intervention to initiate and maintain alcohol abstinence in formerly homeless adults with alcohol use disorders
Fraser, E. R., Hill-Kapturczak, N., Jett, J., Beck, R., Oluwoye, O., Kriegel, L. S., Alcover, K., McPherson, S., Cabassa, L., Javors, M., et al. (2021) · Contemporary Clinical Trials Communications · doi:10.1016/j.conctc.2021.100757 · Cited by 3
Mental healthcare on college campuses during COVID-19: Comparing telehealth, in-person, and hybrid modes of delivery
Cohen, K. A., Manikandan, D., Jirsa, M., Gatto, A., & Zhou, S. (2023) · Journal of American College Health · doi:10.1080/07448481.2022.2155469 · Cited by 6
Modernizing behavioral parent training program for ADHD with mHealth strategies, telehealth groups, and health behavior curriculum: a randomized pilot trial
Tandon, P. S., Gabert, T., Kuhn, M., Trần, N., Ola, C., Sullivan, E. M., Zhou, C., Stein, M. A., Mendoza, J. A., Sasser, T. R., et al. (2024) · Journal of Pediatric Psychology · doi:10.1093/jpepsy/jsae073 · Cited by 5
New directions in measuring family-centred service: the updated measure of processes of care (MPOC 2.0)
King, G. A., Pozniak, K., Rosenbaum, P., Duku, E., Chambers, E. M., de Camargo, O. K., Martens, R., McCauley, D., Teplicky, R., & Wellman-Earl, S. (2025) · Disability and Rehabilitation · doi:10.1080/09638288.2025.2603837 · Cited by 5
Anna vs. Judith: A randomized comparison of AI-delivered psychodynamic and cognitive behavioral therapies for social anxiety disorder
Hlynsson, J. I., Mechler, J., Lindqvist, K., Andersson, G., & Carlbring, P. (2026) · Internet Interventions · doi:10.1016/j.invent.2026.100960 · Cited by 6
Fragebogen zur Behandlungszufriedenheit in der stationären Kinder- und Jugendpsychiatrie (FBZ-KJP)
Casa, A. D., Urben, S., Hefti, S., Wöckel, L., Beutler, H., Holzer, L., Riedo, V., SCHIMMELMANN, B. G., & Schmid, M. (2022) · Zeitschrift für Kinder- und Jugendpsychiatrie und Psychotherapie · doi:10.1024/1422-4917/a000869 · Cited by 5
Sport and mental health performance optimization in an adolescent gymnast: A case evaluation
Phrathep, D., Donohue, B. C., Renn, B. N., Mercer, J. A., & Allen, D. N. (2023) · Frontiers in Sports and Active Living · doi:10.3389/fspor.2023.1018861 · Cited by 5
Mobile health intervention to address chronic pain among those who engage in hazardous drinking: A pilot study
Palfai, T. P., Morone, N. E., Kratzer, M. P. L., Murray, G. E., Otis, J. D., Maisto, S. A., & Rowland, B. H. P. (2024) · Drug and Alcohol Dependence · doi:10.1016/j.drugalcdep.2024.111121 · Cited by 6
A couple-based unmet supportive care needs intervention for colorectal cancer couples: A preliminary feasibility study
Sun, Z., Yang, X., Wang, Y., Li, R., Zhang, Y., Li, Q., & Zhao, J. (2024) · European Journal of Oncology Nursing · doi:10.1016/j.ejon.2024.102608 · Cited by 5
Effectiveness of written exposure therapy for Korean patients with post-traumatic stress disorder: non-randomized treatment-as-usual waitlist-controlled study
Yun, J.-A., Lee, C.-H., Jeong, S. H., Yu, J., & Choi, K. (2024) · Cognitive Behaviour Therapy · doi:10.1080/16506073.2024.2410815 · Cited by 5
Balancing Privacy, Trust, and Equity: Patient Perspectives on Substance Use Disorder Data Sharing
Wei, M., Todd, M. W., Campbell, A. N. C., Chern, D., Lott, E., Whitfield, M. J., Stavros, N., Greenberg, E., & Grando, A. (2025) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph22040617 · Cited by 5
Structural and Functional Changes With 8 Weeks of Backward Walking Training in Multiple Sclerosis: A Case Series
Abbawi, M. M., VanNostrand, M., Monaghan, P. G., Takla, T. N., Yu, B., Daugherty, A. M., Stanley, J. A., & Fritz, N. E. (2025) · Neurology Report · doi:10.1097/npt.0000000000000529 · Cited by 5
Internet videoconferencing delivered cognitive behaviour therapy for generalized anxiety disorder: A randomized controlled trial
Basile, V. T., Newton-John, T. R. O., McDonald, S., & Wootton, B. M. (2024) · British Journal of Clinical Psychology · doi:10.1111/bjc.12482 · Cited by 9
A feasibility study of a coping-focused, couple-based family resilience intervention (CCFRI) in supporting couples experiencing colorectal cancer
Qiu, X., Wang, C., Zhang, Y., Mao, J., Yang, X., Zhao, J., Lin, Y., & Li, Q. (2025) · European Journal of Oncology Nursing · doi:10.1016/j.ejon.2025.102821 · Cited by 6
Couple-based group intervention for social isolation in colorectal cancer couples: A pilot study
Wang, C., Qiu, X., Mao, J., Yang, X., Lin, Y., Zhao, J., & Li, Q. (2025) · European Journal of Oncology Nursing · doi:10.1016/j.ejon.2025.102878 · Cited by 5
Videoconferencing-delivered cognitive behavioural therapy for social anxiety disorder: a randomised controlled trial
Winter, H. R., Norton, A. R., & Wootton, B. M. (2025) · Cognitive Behaviour Therapy · doi:10.1080/16506073.2025.2540916 · Cited by 5
Computer‐aided learning for managing stress: A feasibility trial with clinical high risk adolescents and young adults
Woodberry, K. A., Chokran, C., Johnson, K. A., Nuechterlein, K. H., Miklowitz, D. J., Faraone, S. V., & Seidman, L. J. (2020) · Early Intervention in Psychiatry · doi:10.1111/eip.12958 · Cited by 5
Factors Predicting Trial Engagement, Treatment Satisfaction, and Health-Related Quality of Life During a Web-Based Treatment and Social Networking Trial for Binge Drinking and Depression in Young Adults: Secondary Analysis of a Randomized Controlled Trial
Sanatkar, S., Heinsch, M., Baldwin, P. A., Rubin, M., Geddes, J., Hunt, S., Baker, A., Woodcock, K., Lewin, T. J., Brady, K. T., et al. (2021) · JMIR Mental Health · doi:10.2196/23986 · Cited by 5
Self-citation
Protocol for the Project SAVE randomised controlled trial examining CBT for insomnia among veterans in treatment for alcohol use disorder
Miller, M. B., Metrik, J., McGeary, J. E., Borsari, B. E., McCrae, C. S., Maddoux, J. A., Arnedt, J. T., Merrill, J. E., & Carey, K. B. (2021) · BMJ Open · doi:10.1136/bmjopen-2020-045667 · Cited by 5
Effects of Family-Centered Nursing on Psychological Well-Being and Quality of Life in Children with Severe Pneumonia in the Intensive Care Unit: A Prospective Study
Zhu, X., Yang, J., Yang, L., & Su, J. (2024) · Iranian Journal of Pediatrics · doi:10.5812/ijp-146594 · Cited by 4
Efficacy of cognitive and behavioral therapy (CBT) treatment for individuals living with symptoms associated with environmental factors (SAEF): protocol for a randomized controlled trial
Pitron, V., Petzke, T. M., Zablith, I., Revillot-Tirot, M., Forestier-Dupuch, C., Ibouchna, F. Z., Witthöft, M., Léger, D., Bensefa‐Colas, L., den Bergh, O. V., et al. (2025) · BMC Psychology · doi:10.1186/s40359-025-03564-5 · Cited by 4
Improving Pre-Exposure Prophylaxis Adherence in People at Risk for HIV: Secondary Analysis of a Digital Health Intervention to Enhance User Engagement
Hightow‐Weidman, L., Choi, S. K., Yiğit, İ., Rainer, C., Phillips, V., & Muessig, K. E. (2026) · JMIR mhealth and uhealth · doi:10.2196/66837 · Cited by 4
A Substance Use Treatment Programme for Mentally Ill Forensic Patients in an Australian Setting: A Pilot Study of Feasibility, Acceptability and Preliminary Efficacy
McFadden, D., Prior, K., & Barrett, E. L. (2020) · International Journal of Mental Health and Addiction · doi:10.1007/s11469-020-00348-3 · Cited by 4
Feasibility and preliminary efficacy of a systematic transaction model-guided dyadic coping nursing intervention for patients with breast cancer and their spousal caregivers: A pilot study
Wang, Y., Zhang, J., Wang, S., Wu, Y., Hang, L., Hua, Y., & Shi, W. (2024) · Asia-Pacific Journal of Oncology Nursing · doi:10.1016/j.apjon.2024.100621 · Cited by 4
Analysis of the accuracy of disease prediction in pediatric ward patients based on the modified early warning score for children: A randomized controlled trial
Lin, K., Weng, X., Du, B., Tian, T., & Quan, X. (2024) · Heliyon · doi:10.1016/j.heliyon.2024.e40937 · Cited by 4
Cognitive behavioral therapy for insomnia among heavy-drinking veterans: a randomized pilot trial
Miller, M. B., Carpenter, R. W., Shoemaker, S. D., Moskal, K. R., Borsari, B. E., Pedersen, E. R., Bartholow, B. D., Steinley, D., & McCrae, C. S. (2025) · SLEEP Advances · doi:10.1093/sleepadvances/zpaf037 · Cited by 4
Results From a Pilot Study of an Automated Directly Observed Therapy Intervention Using Artificial Intelligence With Conditional Economic Incentives Among Young Adults With HIV
Stoner, M. C. D., Smith, L., Ming, K., Mancuso, N., Patani, H., Sukhija-Cohen, A. C., Granados, Y., Wagner, L. D., Johnson, M. O., Napierala, S., et al. (2024) · JAIDS Journal of Acquired Immune Deficiency Syndromes · doi:10.1097/qai.0000000000003397 · Cited by 3
Empowering Parental Caregivers: A Pilot Study of a Web-Based Support Group for Parental Caregivers of Individuals with Spinal Cord Injuries
Martino, E., & Brown, E. V. D. (2024) · Occupational Therapy In Health Care · doi:10.1080/07380577.2024.2429133 · Cited by 3
Evaluation of a smartphone application for self-help for patients with social anxiety disorder: a randomized controlled study—SMASH
Schittenhelm, J. M., von Borell, C., Clément, C. C., Schüller, J. S., Stangier, U., & Hoyer, J. (2023) · Trials · doi:10.1186/s13063-023-07168-5 · Cited by 3
mHealth Coping Skills Training for Symptom Management (mCOPE) for colorectal cancer patients in early to mid-adulthood: Study protocol for a randomized controlled trial.
Hyland, K., Amaden, G. H., Diachina, A. K., Miller, S. N., Dorfman, C. S., Berchuck, S., Winger, J. G., Somers, T. J., Keefe, F., Uronis, H., et al. (2023) · Contemporary Clinical Trials Communications · doi:10.1016/j.conctc.2023.101126 · Cited by 3
Internet videoconferencing delivered cognitive behavioral therapy for social anxiety disoder: Protocol for a randomized controlled trial
Winter, H. R., Norton, A. R., & Wootton, B. M. (2023) · Contemporary Clinical Trials · doi:10.1016/j.cct.2023.107298 · Cited by 3
Healthcare Professionals’ Experiences of Recovery-Oriented Collaboration Between Mental Health Centres and Municipalities: A Qualitative Study
Jørgensen, K., Hansen, M. S., Bjerrum, M. B., Hansen, M., Watson, E., & Karlsson, B. (2024) · Issues in Mental Health Nursing · doi:10.1080/01612840.2023.2286477 · Cited by 3
The continuing care project: A multi-arm randomised controlled trial of a continuing care telephone intervention following residential substance use treatment.
Kelly, P. J., Deane, F. P., Baker, A. L., Townsend, C., McKay, J., Degan, T. J., Nolan, E. K., Palazzi, K., Byrne, G., Osborne, B., et al. (2025) · Drug and Alcohol Dependence · doi:10.1016/j.drugalcdep.2025.112668 · Cited by 3
Self-citation
A Fall Prevention Feasibility Trial for People With HIV and Alcohol Use
Gill, S. V., Shin, D., Kim, T. W., Magane, K. M., Hereen, T., Winter, M. R., Helfrich, C. A., & Saitz, R. (2024) · OTJR Occupational Therapy Journal of Research · doi:10.1177/15394492241238956 · Cited by 3
Internet videoconferencing delivered cognitive behavior therapy for generalized anxiety disorder: protocol for a randomized controlled trial
Trenoska Basile, V., Newton-John, T., & Wootton, B. M. (2022) · Trials · doi:10.1186/s13063-022-06520-5 · Cited by 2
“A score of 22 or above has previously been used to indicate adequate satisfaction with treatment [25].”
MethodResult
Combining varenicline preloading with Acceptance and Commitment Therapy (ACT) in persons with serious mental illness who smoke: The randomized ACTSLow pilot feasibility trial
Anthenelli, R. M., McKenna, B. S., Giannini, J., Attaluri, S. V., Rubin, M., O’Crowley, E., Miller, S., & Heffner, J. L. (2023) · Drug and Alcohol Dependence · doi:10.1016/j.drugalcdep.2023.111012 · Cited by 2
An evaluation of Cognitive-Behavioral Therapy for Avoidant/Restrictive Food Intake Disorder (CBT-AR) in a youth outpatient eating disorders service: A protocol paper
Miles, S., Phillipou, A., Neill, E., Newbigin, A., Kim, H. W., Eddy, K. T., & Thomas, J. J. (2024) · Contemporary Clinical Trials · doi:10.1016/j.cct.2024.107756 · Cited by 2
Brief remote cognitive behaviour therapy for generalized anxiety disorder: An open trial
Basile, V. T., Newton-John, T. R. O., McDonald, S., & Wootton, B. M. (2024) · British Journal of Clinical Psychology · doi:10.1111/bjc.12516 · Cited by 2
Effect of internet-delivered exposure therapy versus healthy lifestyle promotion for patients with persistent physical symptoms (SOMEX1): a randomized controlled trial with planned moderator analysis
Hybelius, J., Hammarberg, S. A. W., Salomonsson, S., Wachtler, C., Epstein, M., Olsson, A., Strand, E., Winter, L. S., Åkerlund, T., Björkander, D., et al. (2025) · Psychological Medicine · doi:10.1017/s0033291725101244 · Cited by 2
Feasibility of a video-delivered mental health course for primary care patients: a single-group prospective cohort study
Kolaas, K., Berman, A. H., Hedman‐Lagerlöf, E., Zakrevska, A., Epstein, M., Hammarberg, S. A. W., & Axelsson, E. (2023) · BMC Family Practice · doi:10.1186/s12875-023-01989-8 · Cited by 2
Strengthening Community Responses to Economic vulnerability (SeCuRE): a protocol of an HIV status-neutral pilot randomized clinical trial with transgender women of color in Detroit, Michigan
Gamarel, K. E., Mayo‐Wilson, L. J., Jadwin-Cakmak, L. A., Reyes, L. A., Monro, D., Ubong, I.-A., Sullivan, S., Abad, J., Poindexter, J., Harris, H., et al. (2024) · Pilot and Feasibility Studies · doi:10.1186/s40814-024-01558-5 · Cited by 2
Changes in first-episode psychosis care delivery and outcomes throughout the COVID-19 pandemic: Insights from a learning healthcare system in Massachusetts
Saluja, A., Johnson, K. A., Öngür, D., Lanca, M., DeLisi, L. E., Mesholam‐Gately, R. I., Guyer, M. E., & Keshavan, M. S. (2025) · Schizophrenia Research · doi:10.1016/j.schres.2025.04.010 · Cited by 2
Relationship Between Patient‐Reported Experiences and Treatment Satisfaction Among Men and Women in Residential Substance Use Treatment
Haynes, C. J., Beck, A. K., Kelly, P. J., Kaip, D., Wells, M., Issa, J., Kelly, D., Hides, L. M., & Larance, B. (2025) · Drug and Alcohol Review · doi:10.1111/dar.70011 · Cited by 2
Self-citation
Imagery rescripting for social anxiety disorder via internet videoconferencing: An open trial
Winter, H. R., Norton, A. R., & Wootton, B. M. (2025) · Behaviour Research and Therapy · doi:10.1016/j.brat.2025.104914 · Cited by 2
Perceptions of treatment according to sexual orientation in urban substance use disorder (SUD) programs with mostly nonwhite client populations
Senreich, E. (2021) · Sexual and Gender Diversity in Social Services · doi:10.1080/10538720.2021.1976342 · Cited by 2
Youth Ending the HIV Epidemic (YEHE): Protocol for a pilot of an automated directly observed therapy intervention with conditional economic incentives among young adults with HIV
Stoner, M. C. D., Ming, K., Wagner, L. D., Smith, L., Patani, H., Sukhija-Cohen, A., Johnson, M. O., Napierala, S., Neilands, T. B., & Saberi, P. (2023) · PLoS ONE · doi:10.1371/journal.pone.0289919 · Cited by 2

Authors: Kelly, P. J., Kyngdon, F., Ingram, I., Deane, F. P., Baker, A. L., & Osborne, B. A.
Affiliations: University of Wollongong (AU)
University of Newcastle Australia (AU)
Corresponding author: Kelly, Peter J.
ORCID: Kelly, Peter J.
Ingram, Isabella
Deane, Frank P.
Baker, Amanda L.
Osborne, Briony A.
Venue: Drug and Alcohol Review
Publisher: Wiley
Published: 2017-05-07
Volume: 37
Issue: 1
Pages: 79-86
ISSN: 0959-5236 (ISSN-L)
1465-3362
DOI: 10.1111/dar.12522
OpenAlex: W2610642509
Cited by: 159
References: 38
Citations by year: 2026: 23 · 2025: 33 · 2024: 24 · 2023: 23 · 2022: 20 · 2021: 16 · 2020: 8 · 2019: 9 · 2018: 3
FWCI: 4.28
Type: journal article
Language: en
Open access: closed
Licence: onlinelibrary.wiley.com/termsAndConditions#vor (vor)
Locations: Drug and Alcohol Review (publishedVersion)
PubMed (publishedVersion)
Research Online (University of Wollongong) (submittedVersion)
NOVA (University of Newcastle Australia) (submittedVersion)
Funders: We Help Ourselves
The Salvation Army
Topics: Health Sciences › Medicine › Epidemiology › Substance Abuse Treatment and Outcomes
Health Sciences › Health Professions › General Health Professions › Patient Satisfaction in Healthcare
Social Sciences › Psychology › Clinical Psychology › Psychotherapy Techniques and Applications
Keywords: client satisfaction, residential addiction treatment, psychometric properties, alcohol and other drug treatment, treatment discontinuation
MeSH terms: Adolescent, Adult, Aged, Australia, Cross-Sectional Studies, Female, Humans, Male, Middle Aged, Psychometrics, Surveys and Questionnaires, Residential Treatment, Patient Satisfaction, Substance-Related Disorders, Young Adult

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

The Client Satisfaction Questionnaire‐8: Psychometric properties in a cross‐sectional survey of people attending residential substance abuse treatment

Abstract

Overview

Integrity signals

Verification

Claims the paper makes

Claims other papers make about this one

Citations

Cites

Cited by

Related

Metadata

Record

About these checks