The DOI matches its Crossref record; 91 of the 93 references it cites were found in a registry or an index.
Mediating Identity: A Study of Media Influence on Organizational Identity Construction in a Celebrity Firm
Abstract
This paper reports a longitudinal field study on the effects of positive media coverage on the reconstruction of organizational identity. The study highlights how intense positive coverage – to the point of turning an organization into a ‘celebrity’– influences both the way members understand their organization (sensemaking effect) and the gratification they derive from its positive representation (self-enhancement effect). Our findings suggest that positive media representations foster members' alignment around an emergent new understanding of what their organization is. Over time, however, celebrity may ‘captivate’ members' organizational identity beliefs and understandings, and impede further identity work as media persist in the replication of representations that differ from members' experienced reality, but are too appealing to them to be publicly contradicted.
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“A study of organizational change in Oticon, a globally operating hearing aid company, demonstrates how employees literally communicated themselves into a new organizational structure as they responded to inquisitive external media that wanted to know more about the new organizational design (Kjærgaard, Morsing, & Ravasi, 2011).”
From Timely hypocrisy? Hypocrisy temporalities in CSR communication (2020) · cites this paper as Kjærgaard, Morsing, & Ravasi, 2011
Citations
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Cited by
Sorted by citations
Seeking Qualitative Rigor in Inductive Research: Notes on the Gioia Methodology
Gioia, D. A., Corley, K. G., & Hamilton, A. L. (2013) · Organizational Research Methods · doi:10.1177/1094428112452151 · Cited by 13,227
Organizational Identity Formation and Change
Gioia, D. A., Patvardhan, S. D., Hamilton, A. L., & Corley, K. G. (2013) · Academy of Management Annals · doi:10.1080/19416520.2013.762225 · Cited by 751
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Metadata
- Authors
- Kjaergaard, A., Morsing, M., & Ravasi, D.
- Affiliations
- Copenhagen Business School (DK)
- Bocconi University (IT)
- Venue
- Journal of Management Studies
- Publisher
- Wiley
- Published
- 2011-03-28
- Volume
- 48
- Issue
- 3
- Pages
- 514-543
- ISSN
- 0022-2380 (ISSN-L)
- OpenAlex
- W1956127094
- Cited by
- 149
- References
- 93
- Citations by year
- 2026: 1 · 2025: 9 · 2024: 12 · 2023: 14 · 2022: 4 · 2021: 10 · 2020: 7 · 2019: 18 · 2018: 11 · 2017: 8 · 2016: 7 · 2015: 11 · 2014: 14 · 2013: 12 · 2012: 7
- FWCI
- 14.46
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Management Studies (publishedVersion)
- CBS Research Portal (Copenhagen Business School) (publishedVersion)
- City Research Online (City University London) (acceptedVersion)
- Archivio istituzionale della Ricerca - Bocconi (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management and Organizational Studies
- Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Identity and Reputation
- Social Sciences › Communication › Public Relations and Crisis Communication
- Keywords
- organizational identity, media coverage, sensemaking, self-enhancement, identity work, media representation
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