Cited by 314Telemedicine and Telehealth ImplementationDigital Mental Health InterventionsPsychiatric care and mental health services

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Current directions in videoconferencing tele-mental health research

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Richardson, Lisa K., Frueh, B. Christopher, Grubaugh, Anouk L., Egede, Leonard, Elhai, Jon D.·2009·Clinical Psychology: Science and Practice

DOI 10.1111/j.1468-2850.2009.01170.xPMC PMC2758653

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Abstract

The provision of mental health services via videoconferencing tele-mental health has become an increasingly routine component of mental health service delivery throughout the world. Emphasizing the research literature since 2003, we examine: 1) the extent to which the field of tele-mental health has advanced the research agenda previously suggested; and 2) implications for tele-mental health care delivery for special clinical populations. Previous findings have demonstrated that tele-mental health services are satisfactory to patients, improve outcomes, and are probably cost effective. In the very small number of randomized controlled studies that have been conducted to date, tele-mental health has demonstrated equivalent efficacy compared to face-to-face care in a variety of clinical settings and with specific patient populations. However, methodologically flawed or limited research studies are the norm, and thus the research agenda for tele-mental health has not been fully maximized. Implications for future research and practice are discussed.

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Background
Which Methodological Practice(s) for Psychotherapy Science? A Systematic Review and a Proposal
Gelo, O. C. G., Lagetto, G., Dinoi, C., Belfiore, E., Lombi, E., Blasi, S., Aria, M., & Ciavolino, E. (2019) · Integrative Psychological and Behavioral Science · doi:10.1007/s12124-019-09494-3 · Cited by 25
Comparison of in-person vs. telebehavioral health outcomes from rural populations across America
McCord, C., Ullrich, F. A., Merchant, K. A. S., Bhagianadh, D., Carter, K. D., Nelson, E., Marcin, J. P., Law, K. B., Neufeld, J. D., Giovanetti, A. K., et al. (2022) · BMC Psychiatry · doi:10.1186/s12888-022-04421-0 · Cited by 19
“Telehealth utilization began over 60 years ago with many historical publications representing specific applications of telepractice with outcomes related to satisfaction and feasibility [18].”
Background
Alcohol Consumption Reduction Among a Web-Based Supportive Community Using the Hello Sunday Morning Blog Platform: Observational Study
Kirkman, J. J. L., Leo, B., & Moore, J. C. (2018) · Journal of Medical Internet Research · doi:10.2196/jmir.9605 · Cited by 21
“eHealth describes the range of modalities that deliver therapeutic services—such as telephone, internet, email, and videoconferencing [21].”
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Video to Home Delivery of Evidence-Based Psychotherapy to Veterans With Posttraumatic Stress Disorder
Boykin, D. M., Keegan, F. S., Thompson, K. E., Voelkel, E. A., Lindsay, J. A., & Fletcher, T. L. (2019) · Frontiers in Psychiatry · doi:10.3389/fpsyt.2019.00893 · Cited by 20
“VTH, highly satisfactory and acceptable (31, 34).”
Future perspectives of robot psychiatry: can communication robots assist psychiatric evaluation in the COVID-19 pandemic era?
Yoshikawa, Y., Kumazaki, H., & Kato, T. A. (2021) · Current Opinion in Psychiatry · doi:10.1097/yco.0000000000000692 · Cited by 18
New Avenues to Facilitate Engagement in Psychotherapy: The Use of Videoconferencing and Text–Chat in a Severe Case of Obsessive‐compulsive Disorder
Stubbings, D. R., Rees, C. S., & Roberts, L. D. (2015) · Australian Psychologist · doi:10.1111/ap.12111 · Cited by 17
Impact of COVID‐19 social distancing measures on routine mental health care provision and treatment outcome for common mental disorders in the Netherlands
de Beurs, E., Blankers, M., Peen, J., Rademacher, C., Podgorski, A., & Dekker, J. (2022) · Clinical Psychology & Psychotherapy · doi:10.1002/cpp.2713 · Cited by 16
“Videoconferencing treatment has also been around for quite some time in MHC (Richardson et al., 2009), but its uptake is slower in MHC as compared to other fields of health care, and widespread implementation in routine psychotherapeutic care is still lacking (Vis et al.”
Background
PTSD in Active Combat Soldiers: To Treat or Not to Treat
Wangelin, B. C., & Tuerk, P. W. (2014) · The Journal of Law Medicine & Ethics · doi:10.1111/jlme.12132 · Cited by 17
Characterizing the Use of Telepsychiatry for Patients with Opioid Use Disorder and Cooccurring Mental Health Disorders in Ontario, Canada
LaBelle, B., Franklyn, A. M., Nguyen, V. P. K. H., Anderson, K. E., Eibl, J. K., & Marsh, D. C. (2018) · International Journal of Telemedicine and Applications · doi:10.1155/2018/7937610 · Cited by 16
“Moreover, mental health services provided via telemedicine are clinically superior to reduced or no mental health services [23].”
Background
Development and Refinement of a Telehealth Intervention for Symptom Management, Distress, and Adherence to Adjuvant Endocrine Therapy after Breast Cancer
Jacobs, J. M., Walsh, E. A., Rapoport, C. S., Antoni, M. H., Park, E. R., Post, K. E., Comander, A. H., Peppercorn, J. M., Safren, S. A., Temel, J. S., et al. (2020) · Journal of Clinical Psychology in Medical Settings · doi:10.1007/s10880-020-09750-4 · Cited by 18
“Knowing That You’re Not the Only One”: Perspectives on Group-Based Cognitive-Behavioral Therapy for Adherence and Depression (CBT-AD) in Adults With Type 1 Diabetes
Esbitt, S. A., Batchelder, A., Tanenbaum, M. L., Shreck, E., & Gonzalez, J. S. (2014) · Cognitive and Behavioral Practice · doi:10.1016/j.cbpra.2014.02.006 · Cited by 19
Information management and technology strategy development in the UK's acute hospital sector: a maturity model perspective
Waring, T. (2015) · Public Money & Management · doi:10.1080/09540962.2015.1047271 · Cited by 15
Considerations for planning and evaluating economic analyses of telemental health.
Luxton, D. D. (2012) · Psychological Services · doi:10.1037/a0030658 · Cited by 15
Therapeutic Alliance in Clinical Videoconferencing: Optimizing the Communication Context
Lozano, B. E., Birks, A., Kloezeman, K. C., Cha, N., Morland, L. A., & Tuerk, P. W. (2014) · Behavioral telehealth · doi:10.1007/978-3-319-08765-8_10 · Cited by 15
Delivery of a Therapist-Facilitated Telecare Anxiety Program to Children in Rural Communities: A Pilot Study
McLellan, L. F., Andrijic, V., Davies, S. R., Lyneham, H. J., & Rapee, R. M. (2017) · Behaviour Change · doi:10.1017/bec.2017.11 · Cited by 14
“Evidence supports the use of videoconferencing for child diagnostic assessments, with the suggestion that assessment accuracy and child engagement is likely to be improved with the advantage of visual interaction over only audio (Elford et al., 2000; Richardson et al., 2009).”
Background
Acceptance and Commitment Therapy Delivered via Telehealth for the Treatment of Co-Occurring Depression, PTSD, and Nicotine Use in a Male Veteran
Smith, B. P., Coe, E., & Meyer, E. C. (2021) · Clinical Case Studies · doi:10.1177/1534650120963183 · Cited by 15
“The state of telehealth technology and research in treatment delivery via telehealth has advanced tremendously in the last 20 years (Berryhill et al., 2019; Frueh et al., 2000; Lindsay et al., 2019; Richardson et al., 2009).”
Background
A multicomponent digital intervention to promote help-seeking for mental health problems and suicide in sexual and gender diverse young adults: A randomized controlled trial
Han, M., Wang, Y., Zhang, Y., Wang, Y. Y., Ou, J., Ren, D., Cai, C., Liu, K., Li, R., Han, J., et al. (2023) · PLoS Medicine · doi:10.1371/journal.pmed.1004197 · Cited by 18
Opportunities for social work under the Affordable Care Act: A call for action
Lynch, S. E., Greeno, C. G., Teich, J. L., & Delany, P. J. (2016) · Social Work in Health Care · doi:10.1080/00981389.2016.1221871 · Cited by 17
Addressing concerns and adapting psychological techniques for videoconsultations: a practical guide
Haydon, H. M., Smith, A. C., Snoswell, C. L., Thomas, E. E., & Caffery, L. J. (2021) · Clinical Psychologist · doi:10.1080/13284207.2021.1916904 · Cited by 16
Online clinical supervision in couple and family therapy: A scoping review
Aviram, A., & Nadan, Y. (2022) · Family Process · doi:10.1111/famp.12809 · Cited by 14
“This medium has been shown to be clinically efficacious in various clinical settings, different presenting problems, and among different populations (Richardson et al., 2009; Simpson, 2009; Steel et al., 2011), and received recognition by The American Association for Marriage and Family Therapy…”
Background
The Future of Telemental Health and Psychology in Australia: Restoring the Psychologically “Clever Country”?
Richardson, L., & Simpson, S. (2015) · Australian Psychologist · doi:10.1111/ap.12134 · Cited by 16
Self-citation
Post Surgical Review of Bariatric Surgery Patients: A Feasibility Study of Multidisciplinary Follow Up Using Videoconferencing
Morrow, E., Bruce, D. M., Bruce, E., Dorrian, C., & Sim, F. (2011) · Clinical Practice and Epidemiology in Mental Health · doi:10.2174/1745017901107010084 · Cited by 14
“Keywords: Bariatric surgery, obesity, videoconferencing.”
Occupational e-Mental Health – eine Übersicht zu Ansätzen, Evidenz und Implementierung
Lehr, D., & Boß, L. (2019) · Springer eBooks · doi:10.1007/978-3-662-59044-7_11 · Cited by 15
Validation of the use of video teleconferencing technology in the assessment of PTSD.
Litwack, S. D., Jackson, C. E., Chen, M. W., Sloan, D. M., Hatgis, C., Litz, B. T., & Marx, B. P. (2014) · Psychological Services · doi:10.1037/a0036865 · Cited by 14
Evidence‐Based Practice for Posttraumatic Stress Disorder
Frueh, B. C., Grubaugh, A. L., Madan, A., Neer, S. M., Elhai, J. D., & Beidel, D. C. (2017) · Wiley eBooks · doi:10.1002/9781119462996.ch7 · Cited by 14
Self-citation
L’alliance thérapeutique lors d’une télépsychothérapie par vidéoconférence pour un trouble du spectre anxieux : recension systématique des écrits
Watts, S., Marchand, A., Bouchard, S., & Bombardier, M. (2016) · Revue québécoise de psychologie · doi:10.7202/1040171ar · Cited by 13
“…psychologues se montrent craintifs à l’idée que la télépsychothérapie puisse affecter négativement le développement d’une relation thérapeutique de qualité en compromettant, entre autres, le niveau de chaleur et de sensibilité pouvant être transmis (Rees & Stone, 2005; Richardson et al., 2009).”
Background
Delivering exposure therapy via telehealth: Benefits and challenges
Schiavone, E. M., Freeman, J., & O’Connor, E. (2021) · The Brown University Child and Adolescent Behavior Letter · doi:10.1002/cbl.30527 · Cited by 13
Special Considerations for Conducting Psychotherapy over Videoteleconferencing
Nelson, E., Duncan, A. B., & Lillis, T. A. (2012) · Elsevier eBooks · doi:10.1016/b978-0-12-416048-4.00015-4 · Cited by 13
Solving Mental Healthcare Access Problems in the Twenty‐first Century
Frueh, B. C. (2015) · Australian Psychologist · doi:10.1111/ap.12140 · Cited by 13
Self-citation
Remote forensic evaluations and treatment in the time of COVID-19: An international survey of psychologists and psychiatrists.
Daffern, M., Shea, D. E., & Ogloff, J. R. P. (2021) · Psychology Public Policy and Law · doi:10.1037/law0000308 · Cited by 13
“Several studies have found that tele-services are a viable way of providing mental health care for underserviced and difficult-to-reach forensic populations, including incarcerated youth (Nelson & Sharp, 2016), adult prisoners (Leonard, 2004; Richardson et al., 2009), and victims of family violence in rural areas (Tho…”
Background
What is the efficacy and effectiveness of telemedicine intervention for deaf signing populations in comparison to face-to-face interventions? A systematic review
Rogers, K., Lovell, K., & Young, A. M. (2023) · BMC Health Services Research · doi:10.1186/s12913-023-09509-1 · Cited by 12
“In the context of mental health in relation to hearing populations, it has been found that telemedicine is as effective as face-to-face therapy [18].”
Background
Applying diffusion of innovation theory to examine providers’ perceptions of rural telehealth application and competencies
Yarbrough, J. W. (2023) · Rural Society · doi:10.1080/10371656.2023.2270852 · Cited by 12
“Richardson et al. (2009) state that telehealth services are satisfactory to patients, can improve outcomes, and are likely cost-e ﬀ ective.”
Background
Telepsychiatry in the developing world: Whither promised joy?
Chakrabarti, S., & Shah, R. (2016) · Indian Journal of Social Psychiatry · doi:10.4103/0971-9962.193200 · Cited by 13
Teachers’ Willingness to Use a Telepresence Robot for Consultation with Students with Autism Spectrum Disorder
Zoder‐Martell, K. A., Floress, M. T., Schiuchetti, M. B., Markelz, A. M., & Sayyeh, L. (2021) · Contemporary School Psychology · doi:10.1007/s40688-021-00359-4 · Cited by 13
In-Person and Virtual World Mindfulness Training: Trust, Satisfaction, and Learning
Rice, V. J. B., & Schroeder, P. J. (2021) · Cyberpsychology Behavior and Social Networking · doi:10.1089/cyber.2019.0590 · Cited by 11
Acceptability of an online relational intimacy and sexual enhancement (iRISE) intervention after breast cancer
Cullen, K., & Fergus, K. D. (2021) · Journal of Marital and Family Therapy · doi:10.1111/jmft.12516 · Cited by 14
Understanding the Implementation of Telemental Health in Rural Mississippi: An Exploratory Study of using Technology to Improve Health Outcomes in Impoverished Communities
Holland, J. “., Hatcher, W., & Meares, W. L. (2018) · Journal of Health and Human Services Administration · doi:10.1177/107937391804100103 · Cited by 11
“Rural residents face additional challenges such as provider cultural awareness, firearm ownership rates that influence risk situations, and closeness of rural communities (Richardson et al., 2009).”
Background
Opening the Conversation: study protocol for a Phase III trial to evaluate a couple-based intervention to reduce reproductive and sexual distress among young adult breast and gynecologic cancer survivor couples
Gorman, J. R., Lyons, K. S., Harvey, S. M., Acquati, C., Salsman, J. M., Kashy, D. A., Drizin, J. H., Smith, E., Flexner, L. M., Hayes‐Lattin, B., et al. (2022) · Trials · doi:10.1186/s13063-022-06665-3 · Cited by 13
The Effectiveness of e-Mental Health: Evidence Base, How to Choose the Model Based on Ease/Cost/Strength, and Future Areas of Research
Hilty, D. M., Yellowlees, P., Myers, K., Parish, M. B., & Rabinowitz, T. (2015) · Springer eBooks · doi:10.1007/978-3-319-20852-7_6 · Cited by 10
Evaluation and Implementation of a Telepsychiatry Trial in the Emergency Department of a Metropolitan Public Hospital
Donley, E., McClaren, A., Jones, R., Katz, P. R., & Goh, J. (2017) · Journal of Technology in Human Services · doi:10.1080/15228835.2017.1367351 · Cited by 10
“Furthermore, currently any legal, regulatory, or ethical considerations are, at best, in the anecdotal phase (Richardson et al., 2009) and require further consideration.”
Background
User requirements for an ICT‐based system to provide care, support and information access for older people in the community
Brownsell, S., Blackburn, S. J., & Hawley, M. (2012) · Journal of Assistive Technologies · doi:10.1108/17549451211214328 · Cited by 10
e-Mental Health Improves Access to Care, Facilitates Early Intervention, and Provides Evidence-Based Treatments at a Distance
Shoemaker, E. Z., & Hilty, D. M. (2015) · Springer eBooks · doi:10.1007/978-3-319-20852-7_3 · Cited by 10

Authors: Richardson, L. K., Frueh, B. C., Grubaugh, A. L., Egede, L., & Elhai, J. D.
Affiliations: Murdoch University (AU)
Houston Methodist (US)
Medical University of South Carolina (US)
University of South Dakota (US)
ORCID: Richardson, Lisa K.
Frueh, B. Christopher
Grubaugh, Anouk L.
Egede, Leonard
Elhai, Jon D.
Venue: Clinical Psychology: Science and Practice
Publisher: American Psychological Association (APA)
Published: 2009-09
Volume: 16
Issue: 3
Pages: 323-338
ISSN: 0969-5893 (ISSN-L)
1468-2850
DOI: 10.1111/j.1468-2850.2009.01170.x
PMC: PMC2758653
OpenAlex: W2048357365
Cited by: 314
References: 143
Citations by year: 2026: 1 · 2025: 5 · 2024: 9 · 2023: 16 · 2022: 15 · 2021: 31 · 2020: 25 · 2019: 26 · 2018: 16 · 2017: 16 · 2016: 25 · 2015: 36 · 2014: 23 · 2013: 28 · 2012: 22
FWCI: 14.12
Type: journal article
Language: en
Open access: green
www.ncbi.nlm.nih.gov
Licence: doi.wiley.com/10.1002/tdm_license_1.1 (tdm, 2191 d)
Locations: Clinical Psychology Science and Practice (publishedVersion)
PubMed (publishedVersion)
PubMed Central (acceptedVersion)
Murdoch University Research Portal (submittedVersion)
Funders: National Institute of Mental Health (K24MH074468)
Topics: Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
Social Sciences › Psychology › Clinical Psychology › Psychiatric care and mental health services
Keywords: telemental health, videoconferencing, telemedicine, mental health service delivery, research agenda, randomized controlled trials, treatment efficacy, cost-effectiveness, patient satisfaction, methodological limitations

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