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Current directions in videoconferencing tele-mental health research
Open accessAbstract
The provision of mental health services via videoconferencing tele-mental health has become an increasingly routine component of mental health service delivery throughout the world. Emphasizing the research literature since 2003, we examine: 1) the extent to which the field of tele-mental health has advanced the research agenda previously suggested; and 2) implications for tele-mental health care delivery for special clinical populations. Previous findings have demonstrated that tele-mental health services are satisfactory to patients, improve outcomes, and are probably cost effective. In the very small number of randomized controlled studies that have been conducted to date, tele-mental health has demonstrated equivalent efficacy compared to face-to-face care in a variety of clinical settings and with specific patient populations. However, methodologically flawed or limited research studies are the norm, and thus the research agenda for tele-mental health has not been fully maximized. Implications for future research and practice are discussed.
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“These studies have generally found that videoconferencing is effective and acceptable to patients (7).”
From Behavioral Intervention Technologies: Evidence review and recommendations for future research in mental health (2013) · cites this paper as [7]
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Egede, L. E., Ruggiero, K. J., & Frueh, B. C. (2020) · Journal of Psychiatric Research · doi:10.1016/j.jpsychires.2020.07.011 · Cited by 62
“, 2009) and randomized clinical trials clearly demonstrates the safety and effectiveness of telemedicine for the provision of evidence-based mental healthcare for a wide variety of severe psychiatric disorders and clinical populations, including rural and remote, elderly, immobile, and minority patients (Egede et al.,…”
InfluentialSelf-citationHilty, D. M., Maheu, M. M., Drude, K. P., Hertlein, K. M., Wall, K. M., Long, R. P., & Luoma, T. L. (2017) · Journal of Technology in Behavioral Science · doi:10.1007/s41347-017-0036-0 · Cited by 65
Bleyel, C., Hoffmann, M., Wensing, M., Hartmann, M., Friederich, H., & Haun, M. W. (2020) · Journal of Medical Internet Research · doi:10.2196/17330 · Cited by 65
“Specifically, remote consultations between patients in the primary care practice and mental health specialists by using videoconferencing have been proposed [9-11].”
BackgroundJameson, J. P., Farmer, M. S., Head, K. J., Fortney, J., & Teal, C. R. (2011) · The Journal of Rural Health · doi:10.1111/j.1748-0361.2011.00364.x · Cited by 53
Duncan, A. B., Velasquez, S. E., & Nelson, E. (2013) · Journal of Clinical Child & Adolescent Psychology · doi:10.1080/15374416.2013.836452 · Cited by 60
“…include case reports or programmatic descriptions (Richardson, Frueh, Grubaugh, Egede, & Elhai, 2009), but publications involving evidence-based treatment delivered via videoconferencing are increasing (Mitchell et al., 2008;Morland, Greene, Rosen,Mauldin, & Frueh, 2009; Richardson et al., 2009).”
BackgroundJones, D. J. (2014) · Journal of Clinical Child & Adolescent Psychology · doi:10.1080/15374416.2013.859082 · Cited by 56
“…aspects of the use of technology in services research, the field is progressing far more quickly than advances in relevant ethical and practice guidelines (Novotney, 2011; also see Nelson et al., 2011; Nelson & Vasquez, 2011; Reed, McLaughlin, & Milholland, 2000; L. K. Richardson et al., 2009).”
BackgroundInfluentialKramer, G. M., & Luxton, D. D. (2015) · Journal of Child and Adolescent Psychopharmacology · doi:10.1089/cap.2015.0018 · Cited by 57
“Research continues to demonstrate the benefits and effectiveness of delivering mental healthcare using technology such as video-teleconferencing (VTC) (Richardson et al. 2009; Grady et al. 2011; Backhaus et al. 2012; Hilty et al. 2013), including TMH services specifically for children and adolescents…”
InfluentialCognitive Behavioral Therapy Using Televideo
Nelson, E., & Duncan, A. B. (2015) · Cognitive and Behavioral Practice · doi:10.1016/j.cbpra.2015.03.001 · Cited by 59
Jones, A. M., Shealy, K. M., Reid-Quiñones, K., Moreland, A. D., Davidson, T. M., López, C. M., Barr, S. C., & de Arellano, M. A. (2013) · Psychological Services · doi:10.1037/a0034963 · Cited by 54
“Due to the demonstrated therapeutic and cost effectiveness of cognitive-behavioral therapies using videoconferencing (Richardson et al., 2009) and an identified need by community partners, COPE expanded the scope of its services in 2011 by using confidential, encrypted real-time audio and visual…”
BackgroundDas, S., Manjunatha, N., Kumar, C. N., Math, S. B., & Thirthalli, J. (2019) · Asian Journal of Psychiatry · doi:10.1016/j.ajp.2019.101886 · Cited by 53
Hernandez‐Tejada, M. A., Zoller, J. S., Ruggiero, K. J., Kazley, A. S., & Acierno, R. E. (2014) · The International Journal of Psychiatry in Medicine · doi:10.2190/pm.48.1.d · Cited by 55
Moreau, J. L., Cordasco, K. M., Young, A. S., Oishi, S., Rose, D. E., Canelo, I. A., Yano, E. M., Haskell, S. G., & Hamilton, A. B. (2018) · Women s Health Issues · doi:10.1016/j.whi.2017.12.005 · Cited by 54
“…is generally acceptable to patients (Dobkin et al., 2013; Godleski et al., 2012; Hilty et al., 2013; Kruse et al., 2017; Morland et al., 2013; Richardson et al., 2009), although there are some patientrelated barriers, including concerns about privacy, and for some, unfamiliarity with and low…”
BackgroundExamining the potential of virtual reality to deliver remote rehabilitation
Pedram, S., Palmisano, S. A., Perez, P., Mursic, R. A., & Farrelly, M. (2019) · Computers in Human Behavior · doi:10.1016/j.chb.2019.106223 · Cited by 63
What drives E-Health usage? Integrated institutional forces and top management perspectives
Hsia, T.-L., Chiang, A., Wu, J., Teng, N. N. H., & Rubin, A. D. (2019) · Computers in Human Behavior · doi:10.1016/j.chb.2019.01.010 · Cited by 58
Bouchard, S., Allard, M., Robillard, G., Dumoulin, S., Guitard, T., Loranger, C., Green-Demers, I., Marchand, A., Renaud, P., Cournoyer, L.-G., et al. (2020) · Frontiers in Psychology · doi:10.3389/fpsyg.2020.02164 · Cited by 52
Tuerk, P. W., Fortney, J. C., Bosworth, H. B., Wakefield, B. J., Ruggiero, K. J., Acierno, R. E., & Frueh, B. C. (2009) · Telemedicine Journal and e-Health · doi:10.1089/tmj.2009.0144 · Cited by 51
“6,7 As a result, the value of much of this research is questionable in terms of its ability to inform legislators, policy makers, senior executives, and financiers on the role for telehealth in the wider portfolio of healthcare services.”
Self-citationHoffmann, M., Wensing, M., Peters-Klimm, F., Szécsényi, J., Hartmann, M., Friederich, H., & Haun, M. W. (2020) · Journal of Medical Internet Research · doi:10.2196/17569 · Cited by 52
“Patients generally accept video consultations and are often satisfied with this mode of treatment delivery [6,8,12].”
BackgroundMohr, D. C., Carmody, T., Erickson, L., Jin, L., & Leader, J. (2011) · Journal of Consulting and Clinical Psychology · doi:10.1037/a0022395 · Cited by 50
Fischer, A. J., Dart, E. H., Leblanc, H., Hartman, K., Steeves, R. M. O., & Gresham, F. M. (2016) · Psychology in the Schools · doi:10.1002/pits.21900 · Cited by 49
In-Home Monitoring Support for Dementia Caregivers: A Feasibility Study
Williams, K., Arthur, A., Niedens, M., Moushey, L., & Hutfles, L. (2013) · Clinical Nursing Research · doi:10.1177/1054773812460545 · Cited by 47
“Effective utilization of telehealth capacities depends on identifying standards and best practices for telecare, preparing providers with new skills and attitudes, and assuring that telehealth interventions are ethical and meet caregiver needs without adding to stress and burden (American Telemedicine Association, 200…”
BackgroundWhen distance brings us closer: leveraging tele-psychotherapy to build deeper connection
Chen, C. K., Nehrig, N., Wash, L. K., Schneider, J. A., Ashkenazi, S., Cairo, E., Guyton, A. F., & Palfrey, A. (2020) · Counselling Psychology Quarterly · doi:10.1080/09515070.2020.1779031 · Cited by 47
Monthuy‐Blanc, J., Bouchard, S., Maïano, C., & Séguin, M. (2013) · Transcultural Psychiatry · doi:10.1177/1363461513487665 · Cited by 46
“…feelings toward technology and how much telemental health is considered credible and satisfactory (Burnett & Taylor, 1990; Burnett, Taylor, & Agras, 1985; Clarke, 1997; Delaplain, Lindborg, Norton, & Hastings, 1993; Mclaren, Blunded, Lipsedge, & Summerfield, 1996; Richardson et al., 2009).”
MethodResultInfluentialTelehealth in Developmental-Behavioral Pediatrics
Soares, N. S., & Langkamp, D. L. (2012) · Journal of Developmental & Behavioral Pediatrics · doi:10.1097/dbp.0b013e3182690741 · Cited by 44
Garrett, C. C., Hocking, J. S., Chen, M. Y., Fairley, C. K., & Kirkman, M. (2011) · BMC Infectious Diseases · doi:10.1186/1471-2334-11-285 · Cited by 44
“The second situation where there may be value in a webcam consultation is psychological counselling following the diagnosis of an STI; mental health is one field where telemedicine has frequently been applied [10].”
BackgroundWu, J., Kao, H.-Y., & Sambamurthy, V. (2016) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2016.09.002 · Cited by 51
Sansom‐Daly, U. M., Wakefield, C. E., McGill, B. C., & Patterson, P. (2015) · Australian Psychologist · doi:10.1111/ap.12112 · Cited by 43
Flancbaum, M., Rockmore, L., & Franklin, M. E. (2010) · Journal of Developmental and Physical Disabilities · doi:10.1007/s10882-010-9222-0 · Cited by 42
“encing is an effective, relatively feasible, and acceptable means of providing mental health treatment to individuals who may otherwise lack access to care (see Richardson et al. 2009, for a review).”
BackgroundEvaluating the Implementation of Home-Based Videoconferencing for Providing Mental Health Services
Interian, A., King, A. R., St. Hill, L. M., Robinson, C. H., & Damschroder, L. J. (2018) · Psychiatric Services · doi:10.1176/appi.ps.201700004 · Cited by 41
Perle, J. G., Burt, J., & Higgins, W. J. (2014) · Journal of Technology in Human Services · doi:10.1080/15228835.2014.894488 · Cited by 49
Milosevic, I., Cameron, D. H., Milanovic, M., McCabe, R. E., & Rowa, K. (2022) · The Canadian Journal of Psychiatry · doi:10.1177/07067437211027319 · Cited by 41
Gray, M. J., Hassija, C. M., Jaconis, M., Barrett, C., Zheng, P., Steinmetz, S. E., & James, T. (2015) · Training and Education in Professional Psychology · doi:10.1037/tep0000083 · Cited by 44
Senanayake, B., Wickramasinghe, S. I., Chatfield, M. D., Hansen, J., Edirippulige, S., & Smith, A. C. (2019) · Journal of Telemedicine and Telecare · doi:10.1177/1357633x19875852 · Cited by 39
Roben, C. K. P., Kipp, E. C., Schein, S. S., Costello, A. H., & Dozier, M. (2021) · Infant Mental Health Journal · doi:10.1002/imhj.21963 · Cited by 39
Rayner, M., Dimovski, A., Muscara, F., Yamada, J., Burke, K., McCarthy, M., Hearps, S. J. C., Anderson, V. A., Coe, A., Hayes, L., et al. (2016) · Child & Family Behavior Therapy · doi:10.1080/07317107.2016.1203145 · Cited by 37
Telemental health: Reflections on how to move the field forward.
Mohr, D. C. (2009) · Clinical Psychology: Science and Practice · doi:10.1111/j.1468-2850.2009.01172.x · Cited by 37
Richardson, L., Reid, C. L., & Dziurawiec, S. (2015) · Australian Psychologist · doi:10.1111/ap.12126 · Cited by 41
Self-citationEvaluation of a Telerehabilitation System for Community-Based Rehabilitation
Schutte, J. L., Gales, S., Filipponi, A., Saptono, A., Parmanto, B., & McCue, M. P. (2012) · International Journal of Telerehabilitation · doi:10.5195/ijt.2012.6092 · Cited by 36
Metadata
- Authors
- Richardson, L. K., Frueh, B. C., Grubaugh, A. L., Egede, L., & Elhai, J. D.
- Affiliations
- Murdoch University (AU)
- Houston Methodist (US)
- Medical University of South Carolina (US)
- University of South Dakota (US)
- Venue
- Clinical Psychology: Science and Practice
- Published
- 2009-09
- Volume
- 16
- Issue
- 3
- Pages
- 323-338
- ISSN
- 0969-5893 (ISSN-L)
- 1468-2850
- PMC
- PMC2758653
- OpenAlex
- W2048357365
- Cited by
- 314
- References
- 143
- Citations by year
- 2026: 1 · 2025: 5 · 2024: 9 · 2023: 16 · 2022: 15 · 2021: 31 · 2020: 25 · 2019: 26 · 2018: 16 · 2017: 16 · 2016: 25 · 2015: 36 · 2014: 23 · 2013: 28 · 2012: 22
- FWCI
- 14.12
- Type
- journal article
- Language
- en
- Open access
- green
- www.ncbi.nlm.nih.gov
- Locations
- Clinical Psychology Science and Practice (publishedVersion)
- PubMed (publishedVersion)
- PubMed Central (acceptedVersion)
- Murdoch University Research Portal (submittedVersion)
- Funders
- National Institute of Mental Health (K24MH074468)
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Social Sciences › Psychology › Clinical Psychology › Psychiatric care and mental health services
- Keywords
- telemental health, videoconferencing, telemedicine, mental health service delivery, research agenda, randomized controlled trials, treatment efficacy, cost-effectiveness, patient satisfaction, methodological limitations
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