Fracturing the Real-Self?Fake-Self Dichotomy: Moving Toward "Crystallized" Organizational Discourses and Identities
Abstract
This article begins with the following question: Why, even with the proliferation of poststructuralist theoretical understandings of identity, do people routinely talk in terms of “real” and “fake” selves? Through an analysis of critical empirical studies of identity-construction processes at work, this article makes the case that the real-self↔fake-self dichotomy is created and maintained through organizational talk and practices and, in turn, serves as a constitutive discourse that produces four subject positions with both symbolic and material consequences: strategized self-subordination, perpetually deferred identities, “auto-dressage,” and the production of “good little copers.” The article challenges scholars to reflexively consider the ways they may perpetuate the dichotomy in their own academic practices. Furthermore, the authors present the metaphor of the “crystallized self” as an alternative to the real-self↔fake-self dichotomy and suggest that communication scholars are well-poised to develop alternative vocabularies, theories, and understandings of identity within the popular imagination.
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Hochschild's framework reintroduces an essentialist ontology of the self via the 'real/false' dichotomy.
“However, the way she combines these sources is problematic, and we reach the same conclusion as Wouters (1989): her framework reintroduces an essentialist ontology of the self via the 'real/false' dichotomy, a point later echoed by Tracy and Trethewey (2005) and Addison (2017).”
From The inner stage: resituating Hochschild’s surface/deep binary from action to interaction (2025) · cites this paper as Tracy and Trethewey, 2005
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The Algorithmic Crystal: Conceptualizing the Self through Algorithmic Personalization on TikTok
Lee, A. Y., Mieczkowski, H., Ellison, N. B., & Hancock, J. T. (2022) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3555601 · Cited by 132 · see citing works
The inner stage: resituating Hochschild’s surface/deep binary from action to interaction
Bjerre, J. (2025) · Theory and Society · doi:10.1007/s11186-025-09656-w
- Authors
- Tracy, S. J., & Trethewey, A.
- Affiliations
- University of Colorado Boulder (US)
- Arizona State University (US)
- Corresponding author
- Tracy, Sarah J.
- ORCID
- Tracy, Sarah J.
- Venue
- Communication Theory
- Publisher
- Oxford University Press (OUP)
- Published
- 2005-05
- Volume
- 15
- Issue
- 2
- Pages
- 168-195
- ISSN
- 1050-3293 (ISSN-L)
- 1468-2885
- OpenAlex
- W2069921434
- Cited by
- 305
- References
- 142
- Citations by year
- 2026: 13 · 2025: 7 · 2024: 11 · 2023: 10 · 2022: 11 · 2021: 14 · 2020: 11 · 2019: 18 · 2018: 13 · 2017: 19 · 2016: 18 · 2015: 11 · 2014: 28 · 2013: 28 · 2012: 13
- FWCI
- 20.67
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Communication Theory (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management and Organizational Studies
- Social Sciences › Sociology and Political Science › Foucault, Power, and Ethics
- Social Sciences › Communication › Communication Studies and Media
- Keywords
- organizational identity, organizational discourse, subject positions, workplace communication
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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