The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.
Development and Validation of TQM Implementation Constructs
Abstract
The contemporary quality management (QM) literature prescribes various quality improvement strategies. However, it lacks scientifically developed and tested constructs that represent an integrative QM philosophy. Moreover, an impact of the prescribed QM strategies on a firm's product quality has not been analyzed. Through a detailed analysis of the literature, this research identifies 12 constructs of integrated QM strategies. Using a survey of 371 manufacturing firms, the constructs are then empirically tested and validated. LISREL 7 is used for this purpose. Finally, a framework to examine the effects of integrated QM strategies on a firm's product quality is suggested. Comparisons between this and two other comprehensive scales of TQM are made.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Coefficient Alpha and the Internal Structure of Tests
Cronbach, L. J. (1951) · Psychometrika · doi:10.1007/bf02310555 · Cited by 43,931
Significance tests and goodness of fit in the analysis of covariance structures.
Bentler, P. M., & Bonett, D. G. (1980) · Psychological Bulletin · doi:10.1037//0033-2909.88.3.588 · Cited by 19,023
Convergent and discriminant validation by the multitrait-multimethod matrix.
Campbell, D. T., & Fiske, D. W. (1959) · Psychological Bulletin · doi:10.1037/h0046016 · Cited by 17,116
A QUANTITATIVE APPROACH TO CONTENT VALIDITY1
LAWSHE, C. H. (1975) · Personnel Psychology · doi:10.1111/j.1744-6570.1975.tb01393.x · Cited by 7,313
An updated paradigm for scale development incorporating unidimensionality and its assessment
Gerbing, D. W., & Anderson, J. C. (1988) · Journal of Marketing Research · doi:10.1177/002224378802500207 · Cited by 6,293
Representing and Testing Organizational Theories: A Holistic Construal
Bagozzi, R. P., & Phillips, L. W. (1982) · Administrative Science Quarterly · doi:10.2307/2392322 · Cited by 2,064
Construct Validity: A Review of Basic Issues and Marketing Practices
Peter, J. P. (1981) · Journal of Marketing Research · doi:10.2307/3150948 · Cited by 1,189
Cited by
Lean manufacturing: context, practice bundles, and performance
Shah, R., & Ward, P. T. (2003) · Journal of Operations Management · doi:10.1016/s0272-6963(02)00108-0 · Cited by 2,897
AIMQ: a methodology for information quality assessment
Lee, Y. W., Strong, D. M., Kahn, B. K., & Wang, R. Y. (2002) · Information & Management · doi:10.1016/s0378-7206(02)00043-5 · Cited by 1,611
The relationship between total quality management practices and operational performance
Samson, D., & Terziovski, M. (1999) · Journal of Operations Management · doi:10.1016/s0272-6963(98)00046-1 · Cited by 1,530
Firm's resilience to supply chain disruptions: Scale development and empirical examination
Ambulkar, S., Blackhurst, J., & Grawe, S. (2015) · Journal of Operations Management · doi:10.1016/j.jom.2014.11.002 · Cited by 1,400
Contingency research in operations management practices
Sousa, R., & Voss, C. A. (2008) · Journal of Operations Management · doi:10.1016/j.jom.2008.06.001 · Cited by 996
Metadata
- Authors
- Ahire, S. L., Golhar, D. Y., & Waller, M. A.
- Venue
- Decision Sciences
- Publisher
- Wiley
- Published
- 1996-03
- Volume
- 27
- Issue
- 1
- Pages
- 23-56
- ISSN
- 0011-7315 (ISSN-L)
- 1540-5915
- OpenAlex
- W2143773263
- Cited by
- 1,773
- References
- 7
- FWCI
- 41.29
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Development and Validation of TQM Implementation Constructs. https://app.cochat.ai/papers/10.1111/j.1540-5915.1996.tb00842.x
- The paper
- Ahire, S. L., Golhar, D. Y., & Waller, M. A. (1996). Development and Validation of TQM Implementation Constructs. Decision Sciences. https://doi.org/10.1111/j.1540-5915.1996.tb00842.x
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.