Disparities in telemedicine access for Spanish‐speaking patients during the COVID‐19 crisis
Abstract
The rapid rise of telemedicine during the COVID‐19 pandemic raised the prospect of worsening health care disparities for vulnerable populations. We retrospectively compared pediatric teledermatology visits scheduled during the pandemic (03/17/2020‐07/31/2020) with in‐person appointments scheduled during the same period in 2019 and found that Spanish‐speaking patients had significantly fewer scheduled appointments in 2020 (9% vs 5%, P < .001). Among the telemedicine cohort, Spanish‐speaking patients were less likely to have an email address documented within the electronic medical record and less likely to have activated an online patient portal account prior to their visit during the pandemic (45% vs 62%, P = .017, and 23% vs 66%, P < .001, respectively). Our findings suggest that email connectedness may represent a bottleneck in telemedicine access for Spanish‐speaking pediatric dermatology patients.
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A US study comparing pediatric teledermatology visits scheduled post-COVID-19 with in-person appointments in the same period pre-COVID-19 reported that certain demographic groups such as Spanish-speaking patients were less likely to have teledermatology visits.
“A US study comparing pediatric teledermatology visits scheduled post–COVID-19 with in-person appointments in the same period pre–COVID-19 reported that certain demographic groups such as Spanish-speaking patients were less likely to have teledermatology visits [21].”
From A Glance at the Practice of Pediatric Teledermatology Pre- and Post–COVID-19: Narrative Review (2022) · cites this paper as [21]
Cites
Telemedicine Outpatient Cardiovascular Care During the COVID-19 Pandemic
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Tripathi, R., Knusel, K. D., Ezaldein, H. H., Scott, J. F., & Bordeaux, J. S. (2018) · JAMA Dermatology · doi:10.1001/jamadermatol.2018.3114 · Cited by 158 · see citing works
The digital divide: How COVID-19's telemedicine expansion could exacerbate disparities
Bakhtiar, M., Elbuluk, N., & Lipoff, J. B. (2020) · Journal of the American Academy of Dermatology · doi:10.1016/j.jaad.2020.07.043 · Cited by 109 · see citing works
A survey of adult preferences regarding recruitment for pediatric research
Amin, M. D., Bundogji, N., Zamora, S. M., & Magit, A. E. (2020) · International Journal of Pediatric Otorhinolaryngology · doi:10.1016/j.ijporl.2020.110108 · Cited by 9 · see citing works
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Disparities in telemedicine use during the COVID‐19 pandemic among pediatric dermatology patients
Duan, G. Y., Ruiz De Luzuriaga, A. M., Schroedl, L. M., & Rosenblatt, A. E. (2022) · Pediatric Dermatology · doi:10.1111/pde.14982 · Cited by 20 · see citing works
A Glance at the Practice of Pediatric Teledermatology Pre- and Post–COVID-19: Narrative Review
Long, V., & Chandran, N. S. (2022) · JMIR Dermatology · doi:10.2196/34228 · Cited by 10 · see citing works
- Authors
- Blundell, A. R., Kroshinsky, D., Hawryluk, E. B., & Das, S.
- Affiliations
- San Juan Bautista School of Medicine (PR)
- Massachusetts General Hospital (US)
- Corresponding author
- Das, Shinjita
- Venue
- Pediatric Dermatology
- Publisher
- Wiley
- Published
- 2020-12-27
- Volume
- 38
- Issue
- 4
- Pages
- 947-949
- ISSN
- 0736-8046 (ISSN-L)
- 1525-1470
- OpenAlex
- W3117358886
- Cited by
- 50
- References
- 4
- Citations by year
- 2026: 2 · 2025: 6 · 2024: 5 · 2023: 16 · 2022: 13 · 2021: 7
- FWCI
- 6.75
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Pediatric Dermatology (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Health Sciences › Health Professions › General Health Professions › Interpreting and Communication in Healthcare
- Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
- Keywords
- telemedicine, teledermatology, Spanish-speaking patients, health care disparities, COVID-19 pandemic, patient portals, health care access, language barriers
- MeSH terms
- COVID-19, SARS-CoV-2, Child, Humans, Retrospective Studies, Telemedicine, Pandemics
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