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Cited by 294

The DOI matches its Crossref record; 79 of the 79 references it cites were found in a registry or an index.

How will artificial intelligence and Industry 4.0 emerging technologies transform operations management?

Mithas, Sunil, Chen, Zhi‐Long, Saldanha, Terence J.V., De Oliveira Silveira, Alysson·2022·Production and Operations Management
DOI 10.1111/poms.13864
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Abstract

Emerging technologies such as artificial intelligence, blockchain, additive manufacturing, advanced robotics, autonomous vehicles, and the Internet of Things are frequently mentioned as part of “Industry 4.0.” As such, how will they influence operations and supply chain management? We answer this question by providing a brief review of the evolution of technologies and operations management (OM) over time. Because terms such as “Industry 4.0” do not have a precise definition, we focus on more fundamental issues raised by Industry 4.0 emerging technologies for research in OM. We propose a theory of disruptive debottlenecking and the SACE framework by classifying emerging technologies in terms of the functionalities they enable: sense, analyze, collaborate, and execute. Subsequently, we review the nascent but rapidly growing literature at the interface between digital technologies and OM. Our review suggests that one way to assess the value of Industry 4.0 technologies can be via their influence on adding revenues, differentiating, reducing costs, optimizing risks, innovating, and transforming business models and processes. Finally, we conclude by proposing an agenda for further research.

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Metadata

Authors
Mithas, S., Chen, Z., Saldanha, T. J. V., & De Oliveira Silveira, A.
Venue
Production and Operations Management
Publisher
SAGE Publications
Published
2022-12
Volume
31
Issue
12
Pages
4475-4487
ISSN
  • 1059-1478 (ISSN-L)
  • 1937-5956
DOI
10.1111/poms.13864
OpenAlex
W4295007572
Cited by
294
References
79
FWCI
24.32
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: How will artificial intelligence and Industry 4.0 emerging technologies transform operations management? https://app.cochat.ai/papers/10.1111/poms.13864
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Mithas, S., Chen, Z., Saldanha, T. J. V., & De Oliveira Silveira, A. (2022). How will artificial intelligence and Industry 4.0 emerging technologies transform operations management? Production and Operations Management. https://doi.org/10.1111/poms.13864

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