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Cited by 782

The DOI matches its Crossref record; 17 of the 17 references it cites were found in a registry or an index.

OM Forum—Distributed Ledgers and Operations: What Operations Management Researchers Should Know About Blockchain Technology

Babich, Volodymyr, Hilary, Gilles·2020·Manufacturing & Service Operations Management
DOI 10.1287/msom.2018.0752
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Abstract

Problem definition: Blockchain is a form of distributed ledger technology. While it has grown in prominence, its full potential and possible downsides are not fully understood yet, especially with respect to operations management (OM). Academic/practical relevance: This article fills this gap. Methodology: After briefly reviewing the technical foundations, we explore multiple business and policy aspects. Results: We identify five key strengths, the corresponding five main weaknesses, and three research themes of applying blockchain technology to OM. The key strengths are (1) visibility, (2) aggregation, (3) validation, (4) automation, and (5) resiliency. The corresponding weaknesses are (1) lack of privacy, (2) lack of standardization, (3) garbage in, garbage out, (4) black box effect, and (5) inefficiency. The three research themes are (1) information, (2) automation, and (3) tokenization. Managerial implications: We illustrate these research themes with multiple promising research problems, ranging from classical inventory management, to new areas of ethical OM, and to questions of industrial organization.

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Research works printed but not linked: 20

  1. 10.1287/msom.3.4.349.9973 · doi:10.1287/msom.3.4.349.9973
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  9. Hilary G, 2015, Operations
  10. 10.1287/mnsc.46.8.1049.12022 · doi:10.1287/mnsc.46.8.1049.12022
  11. 10.1057/9781137515209_2 · doi:10.1057/9781137515209_2
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  13. Moise I, 2018, Wall Street Journal
  14. Nash KS, 2016, Wall Street Journal
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  16. Soble J, 2017, New York Times
  17. 10.1016/j.bushor.2014.03.009 · doi:10.1016/j.bushor.2014.03.009
  18. Tomlin B, 2012, Handbook of Integrated Risk Management in Global Supply Chains, 79
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  20. 10.1287/mnsc.2014.1963 · doi:10.1287/mnsc.2014.1963

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Metadata

Authors
Babich, V., & Hilary, G.
Venue
Manufacturing & Service Operations Management
Publisher
Institute for Operations Research and the Management Sciences (INFORMS)
Published
2020-03
Volume
22
Issue
2
Pages
223-240
ISSN
  • 1523-4614 (ISSN-L)
  • 1526-5498
DOI
10.1287/msom.2018.0752
OpenAlex
W3022085691
Cited by
782
References
17
FWCI
88.10
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: OM Forum—Distributed Ledgers and Operations: What Operations Management Researchers Should Know About Blockchain Technology. https://app.cochat.ai/papers/10.1287/msom.2018.0752
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Babich, V., & Hilary, G. (2020). OM Forum—Distributed Ledgers and Operations: What Operations Management Researchers Should Know About Blockchain Technology. Manufacturing & Service Operations Management. https://doi.org/10.1287/msom.2018.0752

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