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Cited by 319

The DOI matches its Crossref record; 82 of the 82 references it cites were found in a registry or an index.

The Impact of Performance Management on Performance in Public Organizations: A Meta‐Analysis

Open access
Gerrish, Ed·2016·Public Administration Review

Abstract

Performance‐based management is pervasive in public organizations; countless governments have implemented performance management systems with the hope that they will improve organizational effectiveness. However, there has been little comprehensive review of their impact. This article conducts a meta‐analysis on the impact of performance management on performance in public organizations. It contributes to the current literature in three ways. First, it examines the effect of the “average” performance management system. Second, it examines the influence of management: whether beneficial performance management practices moderate the average effect. Third, it examines the effect of “time” on performance management. Using 2,188 effects from 49 studies, the analysis finds that performance management has a small average effect. However, the effect is substantially larger when indicators of best practices in high‐quality studies are included, indicating that management practices have an important impact on the effectiveness of performance management systems. Evidence for the effect of time is mixed.

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Metadata

Authors
Gerrish, E.
Venue
Public Administration Review
Publisher
Wiley
Published
2015-08-18
Volume
76
Issue
1
Pages
48-66
ISSN
  • 0033-3352 (ISSN-L)
  • 1540-6210
OpenAlex
W3124136940
Cited by
319
References
82
FWCI
47.11
Type
journal article
Language
en
Open access
green

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CoChat. (2026). Citation check: The Impact of Performance Management on Performance in Public Organizations: A Meta‐Analysis. https://app.cochat.ai/papers/10.1111/puar.12433
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Gerrish, E. (2016). The Impact of Performance Management on Performance in Public Organizations: A Meta‐Analysis. Public Administration Review. https://doi.org/10.1111/puar.12433

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