The DOI matches its Crossref record; 9 of the 9 references it cites were found in a registry or an index.
Volunteer Motivation, Satisfaction, and Management at an Elite Sporting Competition
Abstract
The purpose of this study was to investigate attributes of satisfaction and motivation for volunteers at an elite sporting competition and the implications of this for effective event management, A survey of 300 volunteers was undertaken immediately following the Scott Tournament of Hearts, the Canadian Women's Curling Championship, held in Thunder Bay in March 1996, The 28- item Special Event Volunteer Motivation Scale was tested in this study, resulting in four empirically supported factors termed purposive, solidary, external traditions, and commitments. The study measured the level of satisfaction with the general volunteer experience and with specific aspects of the administrative and managerial conditions. This study found that particular attributes of the event organization and competition facility played a role in volunteer satisfaction.
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“To these, Farrell et al. (1998) subdivided material incentives into external traditions (related to family traditions) and commitments (relating to personal skills).”
From Buddhist merit in the West: a case study from Australia’s Nan Tien Temple (2019) · cites this paper as Farrell et al. (1998)
Citations
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“However, satisfaction can also be measured by taking a multi-dimensional perspective, including the personal volunteer experience and satisfaction with the organisation (Farrell et al., 1998).”
InfluentialBurlea‐Schiopoiu, A., & Dodoc, M.-M. (2025) · SAGE Open · doi:10.1177/21582440251376474
“Therefore, in agreement with Farrell et al. (1998), student volunteers are motivated by the desire to contribute to the well-being of the community, allowing them to socialize and interact with their peers while assuming professional and personal responsibilities.”
Bodor-Eranus, E. H., Vit, E., & Bocskor, Á. (2025) · International Journal of Event and Festival Management · doi:10.1108/ijefm-10-2024-0127
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“In addition, by achieving skills and knowledge, they will gain experiences for their future jobs, due to the fact that communication and social interactions are strengthened [10].”
BackgroundInfluentialLabor supply in the sport industry: a review of existing models and extension in sport
Paulsen, R. J., McLeod, C. M., & Mills, B. M. (2026) · Managing Sport and Leisure · doi:10.1080/23750472.2026.2629272
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Tabuena, A. C., Marini, Zawawi, A. A., & Indiworo, R. H. E. (2026) · Harmonia Journal of Music and Arts · doi:10.61978/harmonia.v4i3.2019
“Prior studies on festival volunteers have predominantly focused on motivational antecedents of satisfaction and retention (Farrell et al., 1998; Cnaan & Goldberg-Glen, 1991; Kim et al., 2018), with less attention directed to how leadership coordination and volunteer commitment simultaneously…”
An Examination of the Motivations of Sporting Event Volunteers at Clemson University
Schuyler, B. R. (2008) · TigerPrints (Clemson University)
Metadata
- Authors
- Farrell, J. M., Johnston, M. E., & Twynam, G. D.
- Affiliations
- Lakehead University (CA)
- Venue
- Journal of Sport Management
- Publisher
- Human Kinetics
- Published
- 1998-10
- Volume
- 12
- Issue
- 4
- Pages
- 288-300
- ISSN
- 0888-4773 (ISSN-L)
- 1543-270X
- OpenAlex
- W2146673623
- Cited by
- 391
- References
- 9
- Citations by year
- 2026: 6 · 2025: 19 · 2024: 9 · 2023: 15 · 2022: 26 · 2021: 23 · 2020: 20 · 2019: 23 · 2018: 19 · 2017: 23 · 2016: 25 · 2015: 20 · 2014: 28 · 2013: 27 · 2012: 26
- FWCI
- 1.46
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Sport Management (publishedVersion)
- Funders
- Lakehead University
- Topics
- Social Sciences › Sociology and Political Science › Nonprofit Sector and Volunteering
- Social Sciences › Business, Management and Accounting › Tourism, Leisure and Hospitality Management › Tourism, Volunteerism, and Development
- Social Sciences › Sociology and Political Science › Sport and Mega-Event Impacts
- Keywords
- volunteer motivation, volunteer satisfaction, event management, commitment, volunteer experience
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