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Cited by 438

The DOI matches its Crossref record; 12 of the 12 references it cites were found in a registry or an index.

Faltering from ethnography to design

Open access
Hughes, John A., Randall, David, Shapiro, Dan·1992·Proceedings of the 1992 ACM conference on Computer-supported cooperative work
DOI 10.1145/143457.143469
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Abstract

The aim of this paper is to explore some, ways of linking ethnographic studies of work in context with the design of CSCW systems.It uses examples from an interdisciplinary collaborative project on air traffic control.Ethnographic methods are introduced, and applied to identifying the social organization of this cooperative work, and the use of instruments within it.On this basis some metaphors for the electronic representation of current manual practices are presented, and their possibilities and limitations are discussed.

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Cites

Show all 12 references

Research works printed but not linked: 7

  1. 10.5555/647103.717583 · doi:10.5555/647103.717583
  2. Hughes J.A. Shapiro D. Sharrock W. Harper R. and Randall D. Ordering the Skies: the sociology of coordinated work. Routledge London UK (in press).
  3. Natanson, M. Anonymity. Indiana University Press, Bloomington, 1986.
  4. Schal, T. and ZeUer, B. A Methodological Approach to Computer Supported Cooperative Work, in Proc. Fifth European Conference on Cognitive Ergonomics (Urbino, Italy, 3-6 September 1990), 291-304.
  5. Shapiro, D., Hughes, J.A. and Randall, D. Qualitative approaches to the verification and validation of systems for air traffic control, in Proc. NATO ASI on Verificaton and Validation of Complex and Integrated Human-Machine Systems (Vimeiro, Portugal, 6-17 July 1992), forthcoming.
  6. 10.5555/4086 · doi:10.5555/4086
  7. 10.5555/38407 · doi:10.5555/38407

Cited by

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Metadata

Authors
Hughes, J. A., Randall, D., & Shapiro, D.
Venue
Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Publisher
ACM
Published
1992-12
Pages
115-122
DOI
10.1145/143457.143469
OpenAlex
W2092710282
Cited by
438
References
12
FWCI
5.99
Type
conference paper
Language
en
Open access
bronze
Licence
www.acm.org/publications/policies/copyright_policy#Background (vor)

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CoChat. (2026). Citation check: Faltering from ethnography to design. https://app.cochat.ai/papers/10.1145/143457.143469
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Hughes, J. A., Randall, D., & Shapiro, D. (1992). Faltering from ethnography to design. Proceedings of the 1992 ACM conference on Computer-supported cooperative work. https://doi.org/10.1145/143457.143469

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.