The DOI matches its Crossref record; 14 of the 14 references it cites were found in a registry or an index.
Investigating touchscreen accessibility for people with visual impairments
Abstract
Touchscreen computing devices such as the iPhone are becoming more common. However this technology is largely inaccessible to people with visual impairments. We present the results of a requirements capture study that illustrates the problems with touchscreen accessibility, and the choices visually impaired people make when choosing assistive technology. We investigate ways of overcoming touchscreen accessibility problems by comparing a raised paper overlay touchscreen based MP3 player, with a touchscreen gesture based player. Twelve blindfolded participants, and one visually impaired person, were able to operate both players, though there were problems with short impact related operations in the gesture player. From our results we provide guidelines for future designers, to help them exploit the potential of touchscreen technology for visually impaired people.
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Claims other papers make about this one
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In the citing paper
“Physical overlays [14,20] add tactile information about the position of interface components.”
From Pressing a Button You Cannot See: Evaluating Visual Designs to Assist Persons with Low Vision through Augmented Reality (2021) · cites this paper as [20]
In the citing paper
“As they have to be prepared ahead of an interaction, they are suitable for static layouts of devices used repeatedly, such as microwave ovens.”
From Pressing a Button You Cannot See: Evaluating Visual Designs to Assist Persons with Low Vision through Augmented Reality (2021) · cites this paper as [20]
In the citing paper
“Similar to Kane et al. [10], participants suggested the idea of a system which was aware of the environment and context of use.”
From Determining the Accessibility of Mobile Screen Readers for Blind Users (2012) · cites this paper as [10]
In the citing paper
“had limited compatibility across multiple apps [15,22,29]”
From Interactiles: 3D Printed Tactile Interfaces to Enhance Mobile Touchscreen Accessibility (2018) · cites this paper as [22]
In the citing paper
“These studies consistently found problems with locating items within graphical interfaces that were designed to be seen rather than heard.”
From Interactiles: 3D Printed Tactile Interfaces to Enhance Mobile Touchscreen Accessibility (2018) · cites this paper as [22]
In the citing paper
“However, prior research has limited each such overlay to a specific screen in a single app (e.g., [15,22,29]).”
From Interactiles: 3D Printed Tactile Interfaces to Enhance Mobile Touchscreen Accessibility (2018) · cites this paper as [22]
In the citing paper
“However, carrying multiple devices can be difficult to manage [17] and costly [22] (e.g., the Victor Reader Stream costs $369).”
From Interactiles: 3D Printed Tactile Interfaces to Enhance Mobile Touchscreen Accessibility (2018) · cites this paper as [22]
In the citing paper
“Because of these issues, users often carry multiple devices with overlapping functionality that each offer better accessibility for specific tasks [17,22].”
From Interactiles: 3D Printed Tactile Interfaces to Enhance Mobile Touchscreen Accessibility (2018) · cites this paper as [22]
Citations
Cites
Investigating the effectiveness of tactile feedback for mobile touchscreens
Hoggan, E. E., Brewster, S. A., & Johnston, J. (2008) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/1357054.1357300 · Cited by 468
Self-citationLee, D. (1957) · The Lancet · doi:10.1016/s0140-6736(57)91352-1 · Cited by 392
Gestural and audio metaphors as a means of control for mobile devices
Pirhonen, A., Brewster, S. A., & Holguin, C. (2002) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/503376.503428 · Cited by 251
Self-citationDesperately seeking simplicity
Dawe, M. (2006) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/1124772.1124943 · Cited by 239
Remote usability evaluations with disabled people.
Petrie, H., Hamilton, F., King, N., & Pavan, P. (2006) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems · doi:10.1145/1124772.1124942 · Cited by 157
Gesture in Human-Computer Interaction and Simulation
Gibet, S., Courty, N., & Kamp, J.-F. (2006) · Lecture notes in computer science · doi:10.1007/11678816 · Cited by 123
Trackball text entry for people with motor impairments
Wobbrock, J. O., & Myers, B. A. (2006) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/1124772.1124845 · Cited by 77
Wall, S. A., & Brewster, S. A. (2006) · Nordic Conference on Human-Computer Interaction · doi:10.1145/1182475.1182477 · Cited by 61
Self-citationCrossan, A., & Brewster, S. A. (2008) · ACM Transactions on Accessible Computing · doi:10.1145/1408760.1408766 · Cited by 60
Self-citationDesign principles for tactile interaction
Challis, B. P., & Edwards, A. D. N. (2001) · Lecture notes in computer science · doi:10.1007/3-540-44589-7_2 · Cited by 54
Research works printed but not linked: 3
- McGookin D., 2006, BCS-HCI
- Challis B. P., 2058, Haptic HCI 2000, 2001, 17
- Kildal J., 2007, IFIP Interact
Cited by
Sorted by citations
Usable gestures for blind people: understanding preference and performance
Kane, S. K., Wobbrock, J. O., & Ladner, R. E. (2011) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems · doi:10.1145/1978942.1979001 · Cited by 314
Elderly User Evaluation of Mobile Touchscreen Interactions
Kobayashi, M., Hiyama, A., Miura, T., Asakawa, C., Hirose, M., & Ifukube, T. (2011) · Lecture Notes in Computer Science · doi:10.1007/978-3-642-23774-4_9 · Cited by 227
“There have been some accessibility-related evaluations of mobile touchscreens for visually-impaired or motor-impaired users [18][19].”
Anthony, L., Kim, Y., & Findlater, L. (2013) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems · doi:10.1145/2470654.2466158 · Cited by 201
“, [19,25]), a smaller number—discussed here—have examined accessibility for people with physical disabilities.”
BackgroundInteractivity improves usability of geographic maps for visually impaired people
Brock, A. M., Truillet, P., Oriola, B., Picard, D., & Jouffrais, C. (2015) · Human–Computer Interaction · doi:10.1080/07370024.2014.924412 · Cited by 195
“For instance, when comparing the use of a touch screen-based system with audio output and with or without raised-line overlay by visually impaired people, users made fewer errors and were quicker when using the interface with the overlay (McGookin et al., 2008).”
BackgroundKhan, A., & Khusro, S. (2021) · Universal Access in the Information Society · doi:10.1007/s10209-020-00733-8 · Cited by 177
“One of the significant disadvantages of touchbased interfaces is the missing tactical clues [55].”
BackgroundInfluential
Metadata
- Authors
- McGookin, D., Brewster, S., & Jiang, W.
- Affiliations
- University of Glasgow (GB)
- Venue
- Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
- Publisher
- ACM
- Published
- 2008-10-20
- Pages
- 298-307
- OpenAlex
- W2133382749
- Cited by
- 151
- References
- 14
- Citations by year
- 2026: 2 · 2025: 1 · 2024: 1 · 2023: 5 · 2022: 4 · 2021: 5 · 2020: 6 · 2019: 13 · 2018: 9 · 2017: 16 · 2016: 12 · 2015: 12 · 2014: 15 · 2013: 21 · 2012: 9
- FWCI
- 10.94
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- Nordic Conference on Human-Computer Interaction (publishedVersion)
- ENLIGHTEN (Jurnal Bimbingan dan Konseling Islam) (submittedVersion)
- Funders
- Engineering and Physical Sciences Research Council (GR/S86150/01)
- Sixth Framework Programme (IST-35183)
- Seventh Framework Programme (ICT-224675)
- Topics
- Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
- Life Sciences › Neuroscience › Cognitive Neuroscience › Tactile and Sensory Interactions
- Health Sciences › Health Professions › Occupational Therapy › Assistive Technology in Communication and Mobility
- Keywords
- visual impairment, assistive technology, touchscreen gestures, blindfolded participants, MP3 players, requirements capture
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