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Measuring usability: preference vs. performance
Open accessAbstract
article Free Access Share on Measuring usability: preference vs. performance Authors: Jakob Nielsen Bellcore, Morristown, NJ Bellcore, Morristown, NJView Profile , Jonathan Levy Univ. of California, San Diego Univ. of California, San DiegoView Profile Authors Info & Claims Communications of the ACMVolume 37Issue 4April 1994pp 66–75https://doi.org/10.1145/175276.175282Published:01 April 1994Publication History 328citation8,152DownloadsMetricsTotal Citations328Total Downloads8,152Last 12 Months607Last 6 weeks184 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteeReaderPDF
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Citations
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Liaw, S.-S., & Huang, H.-M. (2013) · Computers & Education · doi:10.1016/j.compedu.2012.07.015 · Cited by 571
Trust in information sources: Seeking information from people, documents, and virtual agents
Hertzum, M., Andersen, H. H. K., Andersen, V., & Hansen, C. B. (2002) · Interacting with Computers · doi:10.1016/s0953-5438(02)00023-1 · Cited by 157
The influence of age in usability testing
Sonderegger, A., Schmutz, S., & Sauer, J. (2016) · Applied Ergonomics · doi:10.1016/j.apergo.2015.06.012 · Cited by 152
Opportunities for and challenges of computerisation
Powsner, S. M., Wyatt, J. C., & Wright, P. (1998) · The Lancet · doi:10.1016/s0140-6736(98)08309-3 · Cited by 119
The Usability Construct: A Dead End?
Tractinsky, N. (2018) · Human–Computer Interaction · doi:10.1080/07370024.2017.1298038 · Cited by 87
Effect of Web navigation style in elderly users
Castilla, D., Garcia-Palacios, A., Miralles, I., Breton-Lopez, J., Parra, E., Rodriguez-Berges, S., & Botella, C. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2015.10.034 · Cited by 72
“Nielsen and Levy (1994) indicate that users prefer systems where their performance is better.”
BackgroundHwang, A., Truong, K., & Mihailidis, A. (2012) · Proceedings of the 6th International Conference on Pervasive Computing Technologies for Healthcare · doi:10.4108/icst.pervasivehealth.2012.248671 · Cited by 43
Usage of Subjective Scales in Accessibility Research
Trewin, S., Marques, D., & Guerreiro, T. (2015) · Proceedings of the 17th International ACM SIGACCESS Conference on Computers & Accessibility - ASSETS '15 · doi:10.1145/2700648.2809867 · Cited by 35
Using fNIRS in Usability Testing: Understanding the Effect of Web Form Layout on Mental Workload
Lukanov, K., Maior, H. A., & Wilson, M. L. (2016) · Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems · doi:10.1145/2858036.2858236 · Cited by 34
An analysis of users' reactions to an expert advisory system
Duan, Y. (1995) · Expert Systems with Applications · doi:10.1016/0957-4174(95)00004-s · Cited by 8
Bringas, S., Duque, R., Nieto-Reyes, A., Tîrnăucă, C., & Montaña, J. L. (2021) · Electronics · doi:10.3390/electronics10040388 · Cited by 3
Metadata
- Authors
- Nielsen, J., & Levy, J.
- Venue
- Communications of the ACM
- Published
- 1994-04
- Volume
- 37
- Issue
- 4
- Pages
- 66-75
- ISSN
- 0001-0782 (ISSN-L)
- 1557-7317
- OpenAlex
- W2067502478
- Cited by
- 458
- References
- 0
- FWCI
- 10.58
- Type
- journal article
- Language
- en
- Open access
- bronze
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