Why do i keep interrupting myself?: environment, habit and self-interruption
Abstract
Self-interruptions account for a significant portion of task switching in information-centric work contexts. However, most of the research to date has focused on understanding, analyzing and designing for external interruptions. The causes of self-interruptions are not well understood. In this paper we present an analysis of 889 hours of observed task switching behavior from 36 individuals across three high-technology information work organizations. Our analysis suggests that self-interruption is a function of organizational environment and individual differences, but also external interruptions experienced. We find that people in open office environments interrupt themselves at a higher rate. We also find that people are significantly more likely to interrupt themselves to return to solitary work associated with central working spheres, suggesting that self-interruption occurs largely as a function of prospective memory events. The research presented contributes substantially to our understanding of attention and multitasking in context.
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Many digital devices and platforms are designed specifically to be highly engaging, using features such as notifications, alerts, personalized content, reminders and gamification to capture, retain and maintain users' attention.
“Many digital devices and platforms are designed specifically to be highly engaging, using features such as notifications, alerts, personalized content, reminders and gamification to capture, retain and maintain users' attention (Dabbish et al., 2011).”
From The impact of digital technology, social media, and artificial intelligence on cognitive functions: a review (2023) · cites this paper as Dabbish et al., 2011
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Lukashova-Sanz, O., Wahl, S., & Rifai, K. (2021) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2021.1948250 · Cited by 3 · see citing works
Understanding and supporting mobile application usage
Böhmer, M. (2013) · Publications of the UdS (Saarland University) · doi:10.22028/d291-26541 · Cited by 3 · see citing works
Minimizing premature closure and diagnostic error in the Operating Room
Hughes, C. (2014) · Diagnosis · doi:10.1515/dx-2013-0025 · Cited by 2 · see citing works
An Exploratory Study on Academic Reading Contexts, Technology, and Strategies
Rocha, M. A. M., Nacenta, M. A., & Ye, J. (2021) · Mexican Conference on Human-Computer Interaction (MexIHC) · doi:10.1145/3492724.3492727 · Cited by 2 · see citing works
- Authors
- Dabbish, L., Mark, G., & González, V. M.
- Affiliations
- Carnegie Mellon University (US)
- University of California, Irvine (US)
- Instituto Tecnológico Autónomo de México (MX)
- Venue
- Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
- Publisher
- ACM
- Published
- 2011-05-07
- Pages
- 3127-3130
- OpenAlex
- W2033910215
- Cited by
- 132
- References
- 12
- Citations by year
- 2026: 2 · 2025: 8 · 2024: 4 · 2023: 8 · 2022: 9 · 2021: 17 · 2020: 10 · 2019: 20 · 2018: 5 · 2017: 5 · 2016: 12 · 2015: 12 · 2014: 14 · 2013: 3 · 2012: 3
- FWCI
- 14.62
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- CHI Conference on Human Factors in Computing Systems (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Personal Information Management and User Behavior
- Social Sciences › Psychology › Social Psychology › Facilities and Workplace Management
- Social Sciences › Psychology › Social Psychology › Human-Automation Interaction and Safety
- Keywords
- self-interruption, task switching, information work, prospective memory, multitasking, attention, organizational context, individual differences
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