The DOI matches its Crossref record; 20 of the 20 references it cites were found in a registry or an index.
A survey on service quality description
Open accessAbstract
Quality of service (QoS) can be a critical element for achieving the business goals of a service provider, for the acceptance of a service by the user, or for guaranteeing service characteristics in a composition of services, where a service is defined as either a software or a software-support (i.e., infrastructural) service which is available on any type of network or electronic channel. The goal of this article is to compare the approaches to QoS description in the literature, where several models and metamodels are included. consider a large spectrum of models and metamodels to describe service quality, ranging from ontological approaches to define quality measures, metrics, and dimensions, to metamodels enabling the specification of quality-based service requirements and capabilities as well as of SLAs (Service-Level Agreements) and SLA templates for service provisioning. Our survey is performed by inspecting the characteristics of the available approaches to reveal which are the consolidated ones and which are the ones specific to given aspects and to analyze where the need for further research and investigation lies. The approaches here illustrated have been selected based on a systematic review of conference proceedings and journals spanning various research areas in computer science and engineering, including: distributed, information, and telecommunication systems, networks and security, and service-oriented and grid computing.
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Beierle, C., Jean, J., Kölbl, S., Leander, G., Moradi, A., Peyrin, T., Sasaki, Y., Sasdrich, P., & Sim, S. M. (2016) · Lecture Notes in Computer Science · doi:10.1007/978-3-662-53008-5_5 · Cited by 689
A survey of swarm intelligence for dynamic optimization: Algorithms and applications
Mavrovouniotis, M., Li, C., & Yang, S. (2017) · Swarm and Evolutionary Computation · doi:10.1016/j.swevo.2016.12.005 · Cited by 585
Cyber physical systems security: analysis, challenges and solutions
Ashibani, Y., & Mahmoud, Q. H. (2017) · Computers & Security · doi:10.1016/j.cose.2017.04.005 · Cited by 447
Banos, O., Villalonga, C., Garcia, R., Saez, A., Damas, M., Holgado-Terriza, J. A., Lee, S., Pomares, H., & Rojas, I. (2015) · BioMedical Engineering OnLine · doi:10.1186/1475-925x-14-s2-s6 · Cited by 321
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Metadata
- Authors
- Kritikos, K., Pernici, B., Plebani, P., Cappiello, C., Comuzzi, M., Benrernou, S., Brandic, I., Kertész, A., Parkin, M., & Carro, M.
- Venue
- ACM Computing Surveys
- Published
- 2013-07-11
- Volume
- 46
- Issue
- 1
- Pages
- 1-58
- ISSN
- 0360-0300 (ISSN-L)
- 1557-7341
- OpenAlex
- W2169036685
- Cited by
- 323
- References
- 20
- FWCI
- 96.50
- Type
- journal article
- Language
- en
- Open access
- green
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- Kritikos, K., Pernici, B., Plebani, P., Cappiello, C., Comuzzi, M., Benrernou, S., Brandic, I., Kertész, A., Parkin, M., & Carro, M. (2013). A survey on service quality description. ACM Computing Surveys. https://doi.org/10.1145/2522968.2522969
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