The DOI matches its Crossref record; 42 of the 42 references it cites were found in a registry or an index.
"Why would anybody do this?": Understanding Older Adults' Motivations and Challenges in Crowd Work
Abstract
Diversifying participation in crowd work can benefit the worker and requester. Increasing numbers of older adults are online, but little is known about their awareness of or how they engage in mainstream crowd work. Through an online survey with 505 seniors, we found that most have never heard of crowd work but would be motivated to complete tasks by earning money or working on interesting or stimulating tasks. We follow up results from the survey with interviews and observations of 14 older adults completing crowd work tasks. While our survey data suggests that financial incentives are encouraging, in-depth interviews reveal that a combination of personal and social incentives may be stronger drivers of participation, but only if older adults can overcome accessibility issues and understand the purpose of crowd work. This paper contributes insights into how crowdsourcing sites could better engage seniors and other users.
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“Learning and memory support are often motivating factors for why older adults engage online [5,9,33].”
From Studying Exploration & Long-Term Use of Voice Assistants by Older Adults (2023) · cites this paper as [5]
Citations
Cites
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- Lehtinen Vilma, older adults' understandings of social networking sites. BCS-HCI
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Items 101–109 of 109
AFFORCE: Actionable Framework for Designing Crowdsourcing Experiences for Older Adults
Skorupska, K., Nielek, R., & Kopeć, W. (2021) · IEEE/WIC/ACM International Conference on Web Intelligence · doi:10.1145/3486622.3494026
سالم, ا. (2024) · مجلة البحوث الإعلامیة · doi:10.21608/jsb.2024.271500.1704
Speaking in Terms of Money: Financial Knowledge Acquisition via Speech Data Generation
Bhat, A., Kulkarni, N., Husain, S., Yadavalli, A., Kaur, J. N., Shukla, A., Shelar, M., & Seshadri, V. (2024) · ACM Journal on Computing and Sustainable Societies · doi:10.1145/3663775 · Cited by 1
Mapping the Crowdsourcing Workforce in Latin America and the Caribbean
Williams, G., Santos, M. D. L., To, A., & Savage, S. (2024) · Avances en Interacción Humano-Computadora · doi:10.47756/aihc.y9i1.160
Crowdsourced Navigation in Mass Evacuation: A Lab Study on User Contribution
Chung, H., Jiang, R., Shen, S., & Yang, X. J. (2025) · IEEE International Conference on Human-Machine Systems (ICHMS) · doi:10.1109/ichms65439.2025.11154377
High-End Gig Work: Case in Thailand
Uchiyama, Y., & Furuoka, F. (2025) · Springer eBooks · doi:10.1007/978-981-95-3257-5_5
Zhao, Q., & Martin-Hammond, A. M. (2026) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/3772363.3798370
Care Workers' Risk Work: How Nannies Manage Invisible Threats in Employers' Homes
Jeong, S., Lee, J., Lee, M. A., & Chen, Y. (2026) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3772318.3791901
Breaking the loop: a human-centred vision for information retrieval systems that serve all users
Cossatin, A. G., Chakrabarti, H., Murgia, E., Ooms, S., Tobia, D. M., Ungruh, R., Cena, F., Chaudron, S. A., Huibers, T. W. C., Landoni, M., et al. (2026) · Behaviour and Information Technology · doi:10.1080/0144929x.2026.2714166
Metadata
- Authors
- Brewer, R., Morris, M. R., & Piper, A. M.
- Affiliations
- Northwestern University (US)
- Microsoft (United States) (US)
- Venue
- Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems
- Publisher
- ACM
- Published
- 2016-05-07
- Pages
- 2246-2257
- OpenAlex
- W2405742202
- Cited by
- 111
- References
- 42
- Citations by year
- 2026: 3 · 2025: 8 · 2024: 7 · 2023: 11 · 2022: 10 · 2021: 22 · 2020: 8 · 2019: 14 · 2018: 11 · 2017: 15 · 2016: 2
- FWCI
- 11.17
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- CHI Conference on Human Factors in Computing Systems (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Computer Science Applications › Mobile Crowdsensing and Crowdsourcing
- Health Sciences › Medicine › Geriatrics and Gerontology › Technology Use by Older Adults
- Social Sciences › Business, Management and Accounting › Management Information Systems › FinTech, Crowdfunding, Digital Finance
- Keywords
- crowdwork, older adults, crowdsourcing, participation motivation, financial incentives, social incentives, accessibility, task understanding, crowdsourcing platforms
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