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Robots in Groups and Teams: A Literature Review
Open accessAbstract
Autonomous robots are increasingly placed in contexts that require them to interact with groups of people rather than just a single individual. Interactions with groups of people introduce nuanced challenges for robots, since robots? actions influence both individual group members and complex group dynamics. We review the unique roles robots can play in groups, finding that small changes in their nonverbal behavior and personality impacts group behavior and, by extension, influences ongoing interpersonal interactions.
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“robots may be accepted as informed community members (although cp. [7]), granting them an outsized potential for persuasion and influence [26, 50, 53].”
From Robots for Social Justice (R4SJ): Toward a More Equitable Practice of Human-Robot Interaction (2024) · cites this paper as [53]
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“Increasing the humanization of AIs has been promoted in HCI as a way to increase positive attitudes towards AIs and the adoption of AI systems [18,54,56].”
From The AI Double Standard: Humans Judge All AIs for the Actions of One (2025) · cites this paper as [54]
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Metadata
- Authors
- Sebo, S., Stoll, B., Scassellati, B., & Jung, M. F.
- Affiliations
- University of Chicago (US)
- Cornell University (US)
- Yale University (US)
- Venue
- Proceedings of the ACM on Human-Computer Interaction
- Published
- 2020-10-14
- Volume
- 4
- Issue
- CSCW2
- Pages
- 1-36
- ISSN
- 2573-0142 (ISSN-L)
- OpenAlex
- W3093827093
- Cited by
- 158
- References
- 62
- Citations by year
- 2026: 37 · 2025: 28 · 2024: 35 · 2023: 14 · 2022: 32 · 2021: 11
- FWCI
- 15.58
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Proceedings of the ACM on Human-Computer Interaction (publishedVersion)
- Funders
- Office of Naval Research (N00014-18-1-2776)
- Division of Information and Intelligent Systems (1813651, 1421929, 1563705)
- Division of Civil, Mechanical and Manufacturing Innovation (1928448)
- Office of Integrative Activities (1936970)
- Topics
- Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
- Social Sciences › Business, Management and Accounting › Marketing › AI in Service Interactions
- Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
- Keywords
- human-robot interaction, group dynamics, nonverbal behavior, robot personality, interpersonal interaction, social robots, collective behavior
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