Cited by 158Social Robot Interaction and HRIAI in Service InteractionsSpeech and dialogue systems

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Robots in Groups and Teams: A Literature Review

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Sebo, Sarah, Stoll, Brett, Scassellati, Brian, Jung, Malte F.·2020·Proceedings of the ACM on Human-Computer Interaction

DOI 10.1145/3415247

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Abstract

Autonomous robots are increasingly placed in contexts that require them to interact with groups of people rather than just a single individual. Interactions with groups of people introduce nuanced challenges for robots, since robots? actions influence both individual group members and complex group dynamics. We review the unique roles robots can play in groups, finding that small changes in their nonverbal behavior and personality impacts group behavior and, by extension, influences ongoing interpersonal interactions.

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Authors: Sebo, S., Stoll, B., Scassellati, B., & Jung, M. F.
Affiliations: University of Chicago (US)
Cornell University (US)
Yale University (US)
ORCID: Sebo, Sarah
Scassellati, Brian
Jung, Malte F.
Venue: Proceedings of the ACM on Human-Computer Interaction
Publisher: Association for Computing Machinery (ACM)
Published: 2020-10-14
Volume: 4
Issue: CSCW2
Pages: 1-36
ISSN: 2573-0142 (ISSN-L)
DOI: 10.1145/3415247
OpenAlex: W3093827093
Cited by: 158
References: 62
Citations by year: 2026: 37 · 2025: 28 · 2024: 35 · 2023: 14 · 2022: 32 · 2021: 11
FWCI: 15.58
Type: journal article
Language: en
Open access: bronze
doi.org
Licence: www.acm.org/publications/policies/copyright_policy#Background (vor)
Locations: Proceedings of the ACM on Human-Computer Interaction (publishedVersion)
Funders: Office of Naval Research (N00014-18-1-2776)
Division of Information and Intelligent Systems (1813651, 1421929, 1563705)
Division of Civil, Mechanical and Manufacturing Innovation (1928448)
Office of Integrative Activities (1936970)
Topics: Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
Social Sciences › Business, Management and Accounting › Marketing › AI in Service Interactions
Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
Keywords: human-robot interaction, group dynamics, nonverbal behavior, robot personality, interpersonal interaction, social robots, collective behavior

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