Computer-supported cooperative work: history and focus
Abstract
CSCW and groupware emerged in the 1980s from shared interests among product developers and researchers in diverse fields. Today, it must overcome the difficulties of multidisciplinary interaction. This article describes the people and the work found under the CSCW umbrella. Issues considered include: research and design areas, software development, office automation, small-group versus systems approach, US and European differences; and the history of groupware.>
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Grudin's Law: When those who benefit from a technology are not those who do the work, then the technology is likely to fail or be subverted.
“Grudin ' s Law, one form of which is: ' When those who benefit from a technology are not those who do the work, then the technology is likely to fail or be subverted. ' 75”
From Health information technology: fallacies and sober realities (2010) · cites this paper as [75]
Cites
The interdisciplinary study of coordination
Malone, T. W., & Crowston, K. (1994) · ACM Computing Surveys · doi:10.1145/174666.174668 · Cited by 3,504 · see citing works
A Foundation for the Study of Group Decision Support Systems
Desanctis, G. L., & Gallupe, R. B. (1987) · Management Science · doi:10.1287/mnsc.33.5.589 · Cited by 2,024 · see citing works
Groupware and social dynamics: eight challenges for developers
Grudin, J. (1994) · Communications of the ACM · doi:10.1145/175222.175230 · Cited by 1,228 · see citing works
Self-citationCooperation, coordination and control in computer-supported work
Kling, R. (1991) · Communications of the ACM · doi:10.1145/125319.125396 · Cited by 279 · see citing works
Readings in Groupware and Computer-Supported Cooperative Work: Assisting Human-Human Collaboration
Baecker, R. M. (1992) · Medical Entomology and Zoology · Cited by 267 · see citing works
Designing for cooperation: cooperating in design
Kyng, M. (1991) · Communications of the ACM · doi:10.1145/125319.125323 · Cited by 227 · see citing works
Computer Systems Development: History Organization and Implementation
(1991) · Capital & Class · doi:10.1177/030981689104400109 · Cited by 220 · see citing works
Computer Systems Development: History, organization and implementation
Cornford, J. (1991) · European Journal of Information Systems · doi:10.1057/ejis.1991.24 · Cited by 107 · see citing works
Price, J. (1991) · Journal of Information Technology · doi:10.1177/026839629100600211 · Cited by 30 · see citing works
How can we make groupware practical? (panel)
Ensor, B. (1990) · doi:10.1145/97243.97259 · Cited by 10 · see citing works
King, J. L., Ruhleder, K., & George, J. F. (1992) · Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences · doi:10.1109/hicss.1992.183387 · Cited by 8 · see citing works
Computer-supported cooperative work
Stasz, C., & Bikson, T. K. (1986) · ACM Conference on Computer Supported Cooperative Work (CSCW) · doi:10.1145/637108.637111 · Cited by 8 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
Orlikowski, W. J. (2000) · Organization Science · doi:10.1287/orsc.11.4.404.14600 · Cited by 4,760 · see citing works
The interdisciplinary study of coordination
Malone, T. W., & Crowston, K. (1994) · ACM Computing Surveys · doi:10.1145/174666.174668 · Cited by 3,504 · see citing works
Ash, J. S. (2003) · Journal of the American Medical Informatics Association · doi:10.1197/jamia.m1471 · Cited by 1,789 · see citing works
Socio-technical systems: From design methods to systems engineering
Baxter, G., & Sommerville, I. (2011) · Interacting with Computers · doi:10.1016/j.intcom.2010.07.003 · Cited by 1,642 · see citing works
What we talk about when we talk about context
Dourish, P. (2004) · Personal and Ubiquitous Computing · doi:10.1007/s00779-003-0253-8 · Cited by 1,529 · see citing works
Pea, R. D. (2004) · Journal of the Learning Sciences · doi:10.1207/s15327809jls1303_6 · Cited by 1,047 · see citing works
Health information technology: fallacies and sober realities
Karsh, B.-T., Weinger, M. B., Abbott, P. A., & Wears, R. L. (2010) · Journal of the American Medical Informatics Association · doi:10.1136/jamia.2010.005637 · Cited by 365 · see citing works
Picbreeder: evolving pictures collaboratively online
Secretan, J., Beato, N., D Ambrosio, D. B., Rodriguez, A., Campbell, A., & Stanley, K. O. (2008) · Proceedings of the SIGCHI Conference on Human Factors in Computing Systems · doi:10.1145/1357054.1357328 · Cited by 192 · see citing works
Beyond the organizational ‘container’: Conceptualizing 21st century sociotechnical work
Winter, S., Berente, N., Howison, J., & Butler, B. (2014) · Information and Organization · doi:10.1016/j.infoandorg.2014.10.003 · Cited by 178 · see citing works
Do Datasets Have Politics? Disciplinary Values in Computer Vision Dataset Development
Scheuerman, M. K., Hanna, A., & Denton, R. (2021) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3476058 · Cited by 216 · see citing works
Robots in Groups and Teams: A Literature Review
Sebo, S., Stoll, B., Scassellati, B., & Jung, M. F. (2020) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3415247 · Cited by 158 · see citing works
From The Matrix to a Model of Coordinated Action (MoCA): A Conceptual Framework of and for CSCW
Lee, C. P., & Paine, D. (2015) · Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing · doi:10.1145/2675133.2675161 · Cited by 139 · see citing works
Brandt, E., Binder, T., Malmborg, L., & Sokoler, T. (2010) · Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction · doi:10.1145/1952222.1952314 · Cited by 92 · see citing works
Territorial Functioning in Collaborative Writing: Fragmented Exchanges and Common Outcomes
Larsen-Ledet, I., & Korsgaard, H. (2019) · Computer Supported Cooperative Work (CSCW) · doi:10.1007/s10606-019-09359-8 · Cited by 43 · see citing works
- Authors
- Grudin, J.
- Affiliations
- University of California, Irvine (US)
- Corresponding author
- Grudin, J.
- ORCID
- Grudin, J.
- Venue
- Computer
- Published
- 1994-05
- Volume
- 27
- Issue
- 5
- Pages
- 19-26
- ISSN
- 0018-9162 (ISSN-L)
- OpenAlex
- W2065367771
- Cited by
- 1,639
- References
- 12
- Citations by year
- 2026: 16 · 2025: 14 · 2024: 22 · 2023: 19 · 2022: 25 · 2021: 36 · 2020: 34 · 2019: 26 · 2018: 19 · 2017: 40 · 2016: 40 · 2015: 56 · 2014: 70 · 2013: 85 · 2012: 76
- FWCI
- 59.62
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Computer (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Information Systems › Software Engineering Techniques and Practices
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Keywords
- computer-supported cooperative work, groupware, multidisciplinary collaboration, groupware design, office automation
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
