Interpretable Directed Diversity: Leveraging Model Explanations for Iterative Crowd Ideation
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Feedback in creativity support tools can help crowdworkers to improve their ideations. However, current feedback methods require human assessment from facilitators or peers. This is not scalable to large crowds. We propose Interpretable Directed Diversity to automatically predict ideation quality and diversity scores, and provide AI explanations — Attribution, Contrastive Attribution, and Counterfactual Suggestions — to feedback on why ideations were scored (low), and how to get higher scores. These explanations provide multi-faceted feedback as users iteratively improve their ideations. We conducted formative and controlled user studies to understand the usage and usefulness of explanations to improve ideation diversity and quality. Users appreciated that explanation feedback helped focus their efforts and provided directions for improvement. This resulted in explanations improving diversity compared to no feedback or feedback with scores only. Hence, our approach opens opportunities for explainable AI towards scalable and rich feedback for iterative crowd ideation and creativity support tools.
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Rong, Y., Leemann, T., Nguyen, T.-T., Fiedler, L., Qian, P., Unhelkar, V., Seidel, T., Kasneci, G., & Kasneci, E. (2024) · IEEE Transactions on Pattern Analysis and Machine Intelligence · doi:10.1109/tpami.2023.3331846 · Cited by 278 · see citing works
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Wang, Y., Shen, S., & Lim, B. Y. (2023) · Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3544548.3581402 · Cited by 120 · see citing works
Self-citationHuman-centered evaluation of explainable AI applications: a systematic review
Kim, J., Maathuis, H., & Sent, D. (2024) · Frontiers in Artificial Intelligence · doi:10.3389/frai.2024.1456486 · Cited by 130 · see citing works
Co-Writing with AI, on Human Terms: Aligning Research with User Demands Across the Writing Process
Reza, M., Thomas-Mitchell, J., Dushniku, P., Laundry, N., Williams, J. J., & Kuzminykh, A. (2025) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3757566 · Cited by 37 · see citing works
“AI also provides support with rhetorical or stylistic elements such as forming metaphors [37] or learning vocabulary [95].”
- Authors
- Wang, Y., Venkatesh, P., & Lim, B. Y.
- Affiliations
- National University of Singapore (SG)
- University College London (GB)
- Venue
- CHI Conference on Human Factors in Computing Systems
- Publisher
- ACM
- Published
- 2022-04-29
- Pages
- 1-28
- OpenAlex
- W3199894449
- Cited by
- 21
- References
- 13
- Citations by year
- 2026: 4 · 2025: 8 · 2024: 3 · 2023: 4 · 2022: 2
- FWCI
- 2.35
- Type
- conference paper
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- CHI Conference on Human Factors in Computing Systems (publishedVersion, cc-by)
- arXiv (Cornell University) (submittedVersion)
- arXiv (Cornell University) (cc-by)
- Funders
- Ministry of Education - Singapore (T1 251RES1804)
- Institute for Health Innovation and Technology, National University of Singapore
- Topics
- Physical Sciences › Computer Science › Artificial Intelligence › Explainable Artificial Intelligence (XAI)
- Physical Sciences › Engineering › Mechanical Engineering › Design Education and Practice
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Keywords
- model explanation, explainable AI, automated feedback, creativity support tools, crowdsourcing
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