The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
Interaction and outeraction: instant messaging in action
Open accessAbstract
We discuss findings from an ethnographic study of instant messaging (IM) in the workplace and its implications for media theory. We describe how instant messaging supports a variety of informal communication tasks. We document the affordances of IM that support flexible, expressive communication. We describe some unexpected uses of IM that highlight aspects of communication which are not part of current media theorizing. They pertain to communicative processes people use to connect with each other and to manage communication, rather than to information exchange. We call these processes "outeraction". We discuss how outeractional aspects of communication affect media choice and patterns of media use.
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Cites
Information richness. A new approach to managerial behavior and organization design
Daft, R. L., & Lengel, R. H. (1983) · doi:10.21236/ada128980 · Cited by 2,263 · cited 1×
“Current media theories describe processes by which people ground the content and process of communication [4,5], initiate interaction [28], or choose an appropriate medium for the task at hand [7,29].”
BackgroundOlson, G. M., & Olson, J. S. (2000) · Human–Computer Interaction · doi:10.1207/s15327051hci1523_4 · Cited by 1,983
Cited by
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Herbsleb, J. D., & Mockus, A. (2003) · IEEE Transactions on Software Engineering · doi:10.1109/tse.2003.1205177 · Cited by 997
Planetary-scale views on a large instant-messaging network
Leskovec, J., & Horvitz, E. (2008) · Proceedings of the 17th international conference on World Wide Web · doi:10.1145/1367497.1367620 · Cited by 616
Chatter on the red: what hazards threat reveals about the social life of microblogged information
Starbird, K., Palen, L., Hughes, A. L., & Vieweg, S. (2010) · Proceedings of the 2010 ACM conference on Computer supported cooperative work · doi:10.1145/1718918.1718965 · Cited by 438
Need fulfillment and experiences on social media: A case on Facebook and WhatsApp
Karapanos, E., Teixeira, P., & Gouveia, R. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2015.10.015 · Cited by 316
Everyday dwelling with WhatsApp
O'Hara, K. P., Massimi, M., Harper, R., Rubens, S., & Morris, J. (2014) · Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing · doi:10.1145/2531602.2531679 · Cited by 304
Metadata
- Authors
- Nardi, B. A., Whittaker, S., & Bradner, E.
- Venue
- Proceedings of the 2000 ACM conference on Computer supported cooperative work
- Publisher
- ACM
- Published
- 2000-12
- Pages
- 79-88
- OpenAlex
- W2096894832
- Cited by
- 1,079
- References
- 2
- FWCI
- 32.25
- Type
- conference paper
- Language
- en
- Open access
- bronze
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- Nardi, B. A., Whittaker, S., & Bradner, E. (2000). Interaction and outeraction: instant messaging in action. Proceedings of the 2000 ACM conference on Computer supported cooperative work. https://doi.org/10.1145/358916.358975
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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