Why We Need to Know More: Exploring the State of AI Incident Documentation Practices
Open accessAbstract
To enable the development and use of safe and equitable artificial intelligence (AI) systems, AI engineers must monitor deployed AI systems and learn from past AI incidents where failures have occurred. Around the world, public databases for cataloging AI systems and resulting harms are instrumental in promoting awareness of potential AI harms among policymakers, researchers, and the public. However, despite growing recognition of the potential of AI systems to produce harms, causes of AI systems failure remain elusive and AI incidents continue to occur. For example, incidents of AI bias are frequently reported and discussed, yet biased systems continue to be developed and deployed.
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Taxonomies based on incident databases and media reports capture risks that have already occurred and were visible enough to be recorded, and are therefore less suited to identifying risks that develop gradually or have not yet produced visible harms.
“Third, taxonomies based on incident databases and media reports (Abercrombie et al. 2024;Turri and Dzombak 2023;Paeth et al. 2025) capture risks that have already occurred and were visible enough to be recorded.They are therefore less suited to identifying risks that develop gradually or have not yet produced visible harms, such as the erosion of professional skills caused by prolonged reliance on”
From Unaccountable Delegation, Fading Skills: Mapping the Risks of Workplace AI Agents (2026) · cites this paper as Turri and Dzombak 2023
While we did find multiple popular databases for recording and collating incidents of harm, these databases record harms after they have already occurred, often rely on second-hand reports, and may not delve deeply into causes of harms or impacts.
“While we did find multiple popular databases for recording and collating incidents of harm (such as the AI Incident Database), these databases record harms after they have already occurred, often rely on second-hand reports, and may not delve deeply into causes of harms or impacts [139].”
From Towards AI Accountability Infrastructure: Gaps and Opportunities in AI Audit Tooling (2025) · cites this paper as [139]
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- Authors
- Turri, V., & Dzombak, R.
- Affiliations
- Software Engineering Institute (US)
- Venue
- Proceedings of the 2023 AAAI/ACM Conference on AI, Ethics, and Society
- Publisher
- ACM
- Published
- 2023-08-08
- Pages
- 576-583
- ISSN
- 3065-8365 (ISSN-L)
- OpenAlex
- W4386242300
- Cited by
- 24
- References
- 12
- Citations by year
- 2026: 7 · 2025: 9 · 2024: 8
- FWCI
- 6.01
- Type
- conference paper
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Proceedings of the AAAI/ACM Conference on AI Ethics and Society (publishedVersion, cc-by)
- Topics
- Social Sciences › Safety Research › Ethics and Social Impacts of AI
- Physical Sciences › Engineering › Safety, Risk, Reliability and Quality › Safety Systems Engineering in Autonomy
- Social Sciences › Law › Digitalization, Law, and Regulation
- Keywords
- AI harms, algorithmic bias, AI monitoring, AI safety, AI equity, AI Incident Database
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