Managing risks in enterprise systems implementations
Abstract
What determines if a system implementation will be successful?
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Complexities due to collaborative intents involved in ERP adoption and implementation attribute to a grand failure in many contexts.
“Therefore, the complexities due to the collaborative intents involved in ERP adoption and implementation attribute to a grand failure in many contexts [38,39].”
From A Study of the Adoption and Implementation of Enterprise Resource Planning (ERP): Identification of Moderators and Mediator (2020) · cites this paper as [38]
Cites
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Leading change: why transformation efforts fail
Kotter, J. P. (2009) · IEEE Engineering Management Review · doi:10.1109/emr.2009.5235501 · Cited by 4,513 · see citing works
Putting the enterprise into the enterprise system.
Davenport, T. H. (1998) · PubMed · Cited by 3,340 · see citing works
The Challenge of Organizational Change: How Companies Experience It and Leaders Guide It.
Wright, R., Kanter, R. M., Stein, B. A., & Jick, T. D. (1993) · Contemporary Sociology A Journal of Reviews · doi:10.2307/2074647 · Cited by 651 · see citing works
Critical issues in abandoned information systems development projects
Ewusi-Mensah, K. (1997) · Communications of the ACM · doi:10.1145/260750.260775 · Cited by 276 · see citing works
The Magic Bullet Theory in IT-Enabled Transformation
Markus, M. L., & Benjamin, R. I. (1997) · Sloan management review · Cited by 262 · see citing works
The FoxMeyer Drugs' Bankruptcy: Was it a Failure of ERP?
Scott, J. (1999) · Journal of the Association for Information Systems · Cited by 124 · see citing works
Self-citationSmith, R. W. (1986) · BMJ · doi:10.1136/bmj.293.6545.461 · Cited by 70 · see citing works
Dow Corning Corporation: business processes and information technology
Ross, J. W. (1999) · Journal of Information Technology · doi:10.1080/026839699344557 · Cited by 54 · see citing works
Broken promises? Foxmeyer’s project was a disaster. Was the company too aggressive or was it misled?
Jesitus, J. (1997) · Cited by 13 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
A Multi-Project Model of Key Factors Affecting Organizational Benefits from Enterprise Systems1
Seddon, P. B., Calvert, C., & Yang, S. (2010) · MIS Quarterly · doi:10.2307/20721429 · Cited by 211 · see citing works
A framework for addressing the organisational issues of enterprise systems implementation
Ward, J., Hemingway, C., & Daniel, E. (2005) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2005.04.005 · Cited by 100 · see citing works
Uddin, M. A., Alam, M. S., Mamun, A. A., Khan, T.-U.-Z., & Akter, A. (2020) · Journal of Open Innovation: Technology, Market, and Complexity · doi:10.3390/joitmc6010002 · Cited by 85 · see citing works
“Therefore, the complexities due to the collaborative intents involved in ERP adoption and implementation attribute to a grand failure in many contexts [38,39].”
Background
- Authors
- Scott, J. E., & Vessey, I.
- Affiliations
- University of Colorado Denver (US)
- Indiana University (US)
- Venue
- Communications of the ACM
- Published
- 2002-04
- Volume
- 45
- Issue
- 4
- Pages
- 74-81
- ISSN
- 0001-0782 (ISSN-L)
- 1557-7317
- OpenAlex
- W2068441581
- Cited by
- 331
- References
- 10
- Citations by year
- 2026: 1 · 2025: 3 · 2024: 1 · 2023: 2 · 2022: 6 · 2021: 4 · 2020: 8 · 2019: 12 · 2018: 4 · 2017: 10 · 2016: 8 · 2015: 21 · 2014: 14 · 2013: 15 · 2012: 22
- FWCI
- 36.03
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Communications of the ACM (publishedVersion)
- UCLA - Biblioteca de Ciencias y Tecnologia Felix Morales Bueno (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Keywords
- risk management, enterprise systems, system implementation, implementation success, information systems projects
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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