The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
An empirical study of the impact of user involvement on system usage and information satisfaction
Open accessAbstract
"User involvement" in information system development is generally considered an important mechanism for improving system quality and ensuring successful system implementation. The common assumption that user involvement leads to system usage and/or information satisfaction is examined in a survey of 200 production managers. Alternative models exploring the causal ordering of the three variables are developed and tested via path analysis. The results demonstrate that user involvement in the development of information systems will enhance both system usage and the user's satisfaction with the system. Further, the study provides evidence that the user's satisfaction with the system will lead to greater system usage.
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Citations
Cites
MIS problems and failures: A socio- technical perspective
Bostrom, R. P., & Heinen, J. S. (1977) · MIS Quarterly · doi:10.2307/248710 · Cited by 1,329
User Involvement and MIS Success: A Review of Research
Ives, B., & Olson, M. H. (1984) · Management Science · doi:10.1287/mnsc.30.5.586 · Cited by 1,318
Self-citationManagement Information Systems: Appreciation and Involvement
Swanson, E. B. (1974) · Management Science · doi:10.1287/mnsc.21.2.178 · Cited by 529
Cited by
Perceived usefulness, perceived ease of use, and user acceptance of information technology
Davis, F. D. (1989) · MIS Quarterly · doi:10.2307/249008 · Cited by 68,483
User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989) · Management Science · doi:10.1287/mnsc.35.8.982 · Cited by 25,709
Task-Technology Fit and Individual Performance
Goodhue, D. L., & Thompson, R. L. (1995) · MIS Quarterly · doi:10.2307/249689 · Cited by 6,006
Explaining the Role of User Participation in Information System Use
Hartwick, J., & Barki, H. (1994) · Management Science · doi:10.1287/mnsc.40.4.440 · Cited by 1,540
Survey research methodology in management information systems: an assessment
Pinsonneault, A., & Kraemer, K. (1993) · Journal of Management Information Systems · doi:10.1080/07421222.1993.11518001 · Cited by 1,288
Metadata
- Authors
- Baroudi, J. J., Olson, M. H., & Ives, B.
- Venue
- Communications of the ACM
- Published
- 1986-03
- Volume
- 29
- Issue
- 3
- Pages
- 232-238
- ISSN
- 0001-0782 (ISSN-L)
- 1557-7317
- OpenAlex
- W2037021532
- Cited by
- 894
- References
- 3
- FWCI
- 84.90
- Type
- journal article
- Language
- en
- Open access
- bronze
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- Baroudi, J. J., Olson, M. H., & Ives, B. (1986). An empirical study of the impact of user involvement on system usage and information satisfaction. Communications of the ACM. https://doi.org/10.1145/5666.5669
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
