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Cited by 894

The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.

An empirical study of the impact of user involvement on system usage and information satisfaction

Open access
Baroudi, Jack J., Olson, Margrethe H., Ives, Blake·1986·Communications of the ACM
DOI 10.1145/5666.5669
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Abstract

"User involvement" in information system development is generally considered an important mechanism for improving system quality and ensuring successful system implementation. The common assumption that user involvement leads to system usage and/or information satisfaction is examined in a survey of 200 production managers. Alternative models exploring the causal ordering of the three variables are developed and tested via path analysis. The results demonstrate that user involvement in the development of information systems will enhance both system usage and the user's satisfaction with the system. Further, the study provides evidence that the user's satisfaction with the system will lead to greater system usage.

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Metadata

Authors
Baroudi, J. J., Olson, M. H., & Ives, B.
Venue
Communications of the ACM
Publisher
Association for Computing Machinery (ACM)
Published
1986-03
Volume
29
Issue
3
Pages
232-238
ISSN
  • 0001-0782 (ISSN-L)
  • 1557-7317
DOI
10.1145/5666.5669
OpenAlex
W2037021532
Cited by
894
References
3
FWCI
84.90
Type
journal article
Language
en
Open access
bronze

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

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