The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.
Emotion in the Workplace: A Reappraisal
Abstract
Although the experience of work is saturated with emotion, research has generally neglected the impact of everyday emotions on organizational life. Further, organizational scholars and practitioners frequently appear to assume that emotionality is the antithesis of rationality and, thus, frequently hold a pejorative view of emotion. This has led to four institutionalized mechanisms for regulating the experience and expression of emotion in the workplace: (1) neutralizing, (2) buffering, (3) prescribing, and (4) normalizing emotion. In contrast to this perspective, we argue that emotionality and rationality are interpenetrated, emotions are an integral and inseparable part of organizational life, and emotions are often functional for the organization. This argument is illustrated by applications to motivation, leadership, and group dynamics.
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Citations
Cites
PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK.
Kahn, W. A. (1990) · Academy of Management Journal · doi:10.2307/256287 · Cited by 10,975
The Psychology of Self-Affirmation: Sustaining the Integrity of the Self
Steele, C. M. (1988) · Advances in Experimental Social Psychology · doi:10.1016/s0065-2601(08)60229-4 · Cited by 3,697
The Double-Edge of Organizational Legitimation
Ashforth, B. E., & Gibbs, B. W. (1990) · Organization Science · doi:10.1287/orsc.1.2.177 · Cited by 2,228
Self-citationEmotional Labour: Skill and Work in the Social Regulation of Feelings
Abstract, N. J. (1989) · The Sociological Review · doi:10.1111/j.1467-954x.1989.tb00019.x · Cited by 752
Cited by
The ripple effect: emotional contagion and its influence on group behavior
Barsade, S. G. (2002) · Administrative Science Quarterly · doi:10.2307/3094912 · Cited by 3,361
CHRISTIAN, M. S., GARZA, A. S., & SLAUGHTER, J. E. (2011) · Personnel Psychology · doi:10.1111/j.1744-6570.2010.01203.x · Cited by 2,903
Avolio, B. J., Gardner, W. L., Walumbwa, F. O., Luthans, F., & May, D. R. (2004) · The Leadership Quarterly · doi:10.1016/j.leaqua.2004.09.003 · Cited by 2,252
The dynamics of proactivity at work
Grant, A. M., & Ashford, S. J. (2008) · Research in Organizational Behavior · doi:10.1016/j.riob.2008.04.002 · Cited by 2,057
Emotions and leadership: The role of emotional intelligence
George, J. M. (2000) · Human Relations · doi:10.1177/0018726700538001 · Cited by 2,027
Metadata
- Authors
- Ashforth, B. E., & Humphrey, R. H.
- Venue
- Human Relations
- Publisher
- SAGE Publications
- Published
- 1995-02
- Volume
- 48
- Issue
- 2
- Pages
- 97-125
- ISSN
- 0018-7267 (ISSN-L)
- 1741-282X
- OpenAlex
- W2138291225
- Cited by
- 1,470
- References
- 4
- FWCI
- 23.11
- Type
- journal article
- Language
- en
- Open access
- closed
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- Ashforth, B. E., & Humphrey, R. H. (1995). Emotion in the Workplace: A Reappraisal. Human Relations. https://doi.org/10.1177/001872679504800201
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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