The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.
Research Design Effects on the Reliability of Rating Scales: A Meta-Analysis
Abstract
This meta-analysis investigates the effects of research design on the reliability of rating scale measures used in marketing research. Three sets of independent variables—sampling characteristics, measure characteristics, and measure development processes—are investigated. The overall results suggest that measure characteristics have a major influence on obtained reliability estimates and that sampling characteristics and measure development processes have little impact. These results support measurement theory. The implications for measure development are discussed.
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Citations
Cites
A Paradigm for Developing Better Measures of Marketing Constructs
Churchill, G. A. (1979) · Journal of Marketing Research · doi:10.1177/002224377901600110 · Cited by 16,549
Self-citationA Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
Oliver, R. L. (1980) · Journal of Marketing Research · doi:10.1177/002224378001700405 · Cited by 14,494
An Investigation into the Determinants of Customer Satisfaction
Churchill, G. A., & Surprenant, C. (1982) · Journal of Marketing Research · doi:10.2307/3151722 · Cited by 2,914
Self-citationConstruct Validity: A Review of Basic Issues and Marketing Practices
Peter, J. P. (1981) · Journal of Marketing Research · doi:10.2307/3150948 · Cited by 1,189
Self-citation
Cited by
Rauch, A., Wiklund, J., Lumpkin, G. T., & Frese, M. (2009) · Entrepreneurship Theory and Practice · doi:10.1111/j.1540-6520.2009.00308.x · Cited by 3,550
A Meta-Analysis of Cronbach's Coefficient Alpha
Peterson, R. A. (1994) · Journal of Consumer Research · doi:10.1086/209405 · Cited by 3,028
Scherer, R., Siddiq, F., & Tondeur, J. (2019) · Computers & Education · doi:10.1016/j.compedu.2018.09.009 · Cited by 1,923
One Hundred Years of Social Psychology Quantitatively Described
Richard, F. D., Bond, C. F., & Stokes-Zoota, J. J. (2003) · Review of General Psychology · doi:10.1037/1089-2680.7.4.331 · Cited by 1,558
Market orientation and innovation
Atuahene-Gima, K. (1996) · Journal of Business Research · doi:10.1016/0148-2963(95)00051-8 · Cited by 900
Metadata
- Authors
- Churchill, G. A., & Peter, J. P.
- Venue
- Journal of Marketing Research
- Publisher
- SAGE Publications
- Published
- 1984-11
- Volume
- 21
- Issue
- 4
- Pages
- 360-375
- ISSN
- 0022-2437 (ISSN-L)
- 1547-7193
- OpenAlex
- W4234047540
- Cited by
- 367
- References
- 4
- FWCI
- 3.75
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
