The DOI matches its Crossref record; 15 of the 15 references it cites were found in a registry or an index.
Dimensions of Cruisers’ Experiences, Satisfaction, and Intention to Recommend
Abstract
In the past decade, Pine and Gilmore set out the vision for a new economic era, the experience economy, in which consumers are in search for extraordinary and memorable experiences. Since then, a rich body of research on applications of the experience economy concepts have appeared in the marketing literature. However, academic investigations on the measurement of tourism experiences are very recent. The purpose of this article is twofold: to identify the underlying dimensions of cruisers’ experiences and to investigate the relationships among cruisers’ experiences, satisfaction, and intention to recommend. Overall, findings of this study enhance the theoretical progress on the experiential concept in tourism and offer important implications for cruise marketers.
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Kim, J.-H. (2018) · Journal of Travel Research · doi:10.1177/0047287517721369 · Cited by 679
Chen, S.-C., & Lin, C.-P. (2019) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2018.11.025 · Cited by 606
The accommodation experiencescape: a comparative assessment of hotels and Airbnb
Mody, M. A., Suess, C., & Lehto, X. (2017) · International Journal of Contemporary Hospitality Management · doi:10.1108/ijchm-09-2016-0501 · Cited by 379
Ali, F., Hussain, K., & Ragavan, N. A. (2014) · Procedia - Social and Behavioral Sciences · doi:10.1016/j.sbspro.2014.07.296 · Cited by 206
Measuring customer experience in banks: scale development and validation
Garg, R., Rahman, Z., & Qureshi, M. N. (2014) · Journal of Modelling in Management · doi:10.1108/jm2-07-2012-0023 · Cited by 196
Emotions elicited by local food consumption, memories, place attachment and behavioural intentions
Sthapit, E., Björk, P., & Coudounaris, D. N. (2017) · Anatolia · doi:10.1080/13032917.2017.1322111 · Cited by 167
Tourism experiences, memorability and behavioural intentions: A study of tourists in Sardinia, Italy
Sthapit, E., Del Chiappa, G., Coudounaris, D. N., & Björk, P. (2019) · Tourism Review · doi:10.1108/tr-03-2019-0102 · Cited by 120
Hwang, J., Abbas, J., Joo, K., Choo, S.-W., & Hyun, S. S. (2022) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph19063430 · Cited by 62
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“The Chain Mediating Effect of Positive Arousal and Memory Previous studies show that positive arousal, memory and post experience behavior are the outcome variables of experience dimensions.(36,114) Good experiences lead to positive emotions,(72) and MTEs lead to positive arousal.”
Background
Metadata
- Authors
- Hosany, S., & Witham, M.
- Venue
- Journal of Travel Research
- Publisher
- SAGE Publications
- Published
- 2009-10-06
- Volume
- 49
- Issue
- 3
- Pages
- 351-364
- ISSN
- 0047-2875 (ISSN-L)
- 1552-6763
- OpenAlex
- W2111880064
- Cited by
- 879
- References
- 15
- FWCI
- 20.17
- Type
- journal article
- Language
- en
- Open access
- closed
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