Challenges in Conducting Empirical Work Using Structuration Theory: Learning from IT Research

Abstract

Giddens’s structuration theory is increasingly used as an alternative approach to studying numerous organizational phenomena. However, the applicability of Giddens’s concepts is not without difficulties because of two main challenges. First, structuration theory is complex, involving concepts and general propositions that operate at a high level of abstraction. Second, structuration theory is not easily coupled to any specific research method or methodological approach, and it is difficult to apply empirically. Arguing that structuration theory is a valuable framework for a rich understanding of management, organization and related subjects of inquiry, this paper aims to improve the application of structuration theory in empirical work by drawing on the experience in information technology (IT) research. It identifies patterns of use of Giddens’s theory in publications in the domain of IT, and then describes how IT researchers have attempted to address its major empirical challenges. The paper presents a repertoire of research strategies that might guide students of organization in dealing with three elements that are central to structuration theory: duality of structure, time/space and actors’ knowledgeability.