Cited by 733Information Systems Theories and ImplementationManagement and Organizational StudiesERP Systems Implementation and Impact

What’s Under Construction Here? Social Action, Materiality, and Power in Constructivist Studies of Technology and Organizing

Leonardi, Paul M., Barley, Stephen R.·2010·Academy of Management Annals

Abstract

Over the past two decades, organizational scholars have increasingly argued that technology’s affects on organizations are socially constructed. Constructivists who study implementation generally hold that organizational change emerges from an ongoing stream of social action in which people respond to a technology’s constraints and affordances, as well as to each other. Although most students of technology and organizing generally agree on the ontology of constructivism, there are considerable differences in what scholars mean when they say that a technology’s affects are socially constructed. We show that research on the social construction of implementation clusters into five coherent perspectives, which we call perception, interpretation, appropriation,enactment, and alignment. The perspectives differ with regard to the social phenomena they study and the processes by which they claim that construction occurs. The perspectives also focus on different phases of the implementation process and operate at different levels of analysis. After elucidating each perspective, we argue that students of technology and organizing could more directly engage issues central to organizational theory if they grappled with materiality and power, which they have heretofore downplayed in an attempt to counteract the field’s earlier tendency toward technological determinism.

Integrity signals

Registry

Crossref · 10.5465/19416521003654160

Cites

7 of 7 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

We couldn’t retrieve this paper’s full text, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Cites

Flagged first, then by citations

Cited by

Sorted by citations

Authors
Leonardi, P. M., & Barley, S. R.
Affiliations
Northwestern University (US)
Venue
Academy of Management Annals
Published
2010-01
Volume
4
Issue
1
Pages
1-51
ISSN
  • 1941-6067 (ISSN-L)
  • 1941-6520
OpenAlex
W2154824354
Cited by
733
References
7
Citations by year
2026: 30 · 2025: 44 · 2024: 28 · 2023: 39 · 2022: 52 · 2021: 86 · 2020: 62 · 2019: 48 · 2018: 42 · 2017: 44 · 2016: 48 · 2015: 49 · 2014: 60 · 2013: 48 · 2012: 35
FWCI
104.72
Type
journal article
Language
en
Open access
closed
Locations
Academy of Management Annals (publishedVersion)
Topics
  • Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management and Organizational Studies
  • Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
Keywords
social construction of technology, organizational change, implementation, constructivism, materiality, power, technological determinism, affordances, appropriations, enactment, alignment, perception, interpretation, levels of analysis

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review