The DOI matches its Crossref record; 41 of the 41 references it cites were found in a registry or an index.
Interpersonal Expectations, Expectancy Violations, and Emotional Communication
Abstract
In this article, key concepts and propositions of expectancy violations theory are explicated and then applied to emotional communication. It is proposed that emotional experience and expression can profitably be understood according to what experiences and expressions are expected in interpersonal relationships, the extent to which enacted expressions deviate positively or negatively from expectancies, the degree to which other types of expectancy violations engender emotional expressions, and the effects of deviating from entrenched patterns of emotional expression.
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Cites
The Repertoire of Nonverbal Behavior: Categories, Origins, Usage, and Coding
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Marital Interaction: Experimental Investigations.
Ray, M. P., & Gottman, J. M. (1982) · Contemporary Sociology · doi:10.2307/2068810 · Cited by 944
Nonverbal expectancy violations: Model elaboration and application to immediacy behaviors
Burgoon, J. K., & Hale, J. L. (1988) · Communication Monographs · doi:10.1080/03637758809376158 · Cited by 828
Self-citationHandbook of Language and Social Psychology
Myers-Scotton, C., Giles, H., & Robinson, W. P. (1992) · Language · doi:10.2307/416867 · Cited by 671
(2018) · Human Communication Research · doi:10.1111/(issn)1468-2958 · Cited by 668
Nonverbal communication : the unspoken dialogue
Burgoon, J. K., Buller, D. B., & Woodall, W. G. (1994) · Medical Entomology and Zoology · Cited by 646
Self-citationAttribution and the unit of perception of ongoing behavior
Newtson, D. (1973) · Journal of Personality and Social Psychology · doi:10.1037/h0035584 · Cited by 632
The Topography of Marital Conflict: A Sequential Analysis of Verbal and Nonverbal Behavior
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Studying Interpersonal Interaction
Fine, M. A., Montgomery, B., & Duck, S. (1992) · Journal of Marriage and the Family · doi:10.2307/353297 · Cited by 569
A COMMUNICATION MODEL OF PERSONAL SPACE VIOLATIONS: EXPLICATION AND AN INITIAL TEST
BURGOON, J. K. (1978) · Human Communication Research · doi:10.1111/j.1468-2958.1978.tb00603.x · Cited by 545
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Myers, K. K., & Sadaghiani, K. (2010) · Journal of Business and Psychology · doi:10.1007/s10869-010-9172-7 · Cited by 811
The effects of “phubbing” on social interaction
Chotpitayasunondh, V., & Douglas, K. M. (2018) · Journal of Applied Social Psychology · doi:10.1111/jasp.12506 · Cited by 523
BURGOON, J. K., & Le POIRE, B. A. (1993) · Human Communication Research · doi:10.1111/j.1468-2958.1993.tb00316.x · Cited by 359
Self-citationBots with Feelings: Should AI Agents Express Positive Emotion in Customer Service?
Han, E., Yin, D., & Zhang, H. (2023) · Information Systems Research · doi:10.1287/isre.2022.1179 · Cited by 307
The effect of mobile messaging during a conversation on impression formation and interaction quality
Vanden Abeele, M. M. P., Antheunis, M. L., & Schouten, A. P. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.04.005 · Cited by 297
Metadata
- Authors
- Burgoon, J. K.
- Venue
- Journal of Language and Social Psychology
- Publisher
- SAGE Publications
- Published
- 1993-03
- Volume
- 12
- Issue
- 1-2
- Pages
- 30-48
- ISSN
- 0261-927X (ISSN-L)
- 1552-6526
- OpenAlex
- W2129691115
- Cited by
- 1,082
- References
- 41
- FWCI
- 8.42
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
