Cited by 28Stress and Burnout ResearchWorkplace Health and Well-beingJob Satisfaction and Organizational Behavior

Communicatively Restricted Organizational Stress (CROS) I: Conceptualization and Overview

Boren, Justin P., Veksler, Alice E.·2015·Management Communication Quarterly

Abstract

In this article, we conceptualized a new organizational variable, Communicatively Restricted Organizational Stress (CROS). CROS is a perceived inability to communicate about a particular stressor and functions to exacerbate negative outcomes related to the appraisal of that stressor. To aid in our conceptualization, we reviewed extant literature on organizational stress and social support. We also collected open-ended data from a national sample of 354 workers. The responses to these questions lead us to specific themes about the nature and function of CROS. Finally, we propose a conceptual conditional process model with two primary propositions: (a) An organizational member who reports high levels of CROS will experience negative outcomes, regardless of reported level of social support and (b) an organizational member who reports high levels of CROS will experience negative outcomes, regardless of the severity of the stressor.

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Crossref · 10.1177/0893318914558744

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  • The perception that an employee must prove their value to the organization and to other employees may create perceptions of occupational vulnerability and insecurity that could severely negatively impact wellbeing.

    “The perception that an employee must prove their value to the organization and to other employees may create perceptions of occupational vulnerability and insecurity that could severely negatively impact wellbeing [72,73,74].”

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Authors
Boren, J. P., & Veksler, A. E.
Affiliations
  • Santa Clara University (US)
  • Christopher Newport University (US)
Venue
Management Communication Quarterly
Published
2014-11-24
Volume
29
Issue
1
Pages
28-55
ISSN
  • 0893-3189 (ISSN-L)
  • 1552-6798
OpenAlex
W2068754748
Cited by
28
References
59
Citations by year
2026: 2 · 2025: 2 · 2024: 2 · 2023: 4 · 2022: 4 · 2021: 1 · 2020: 3 · 2019: 4 · 2017: 5 · 2016: 1
FWCI
2.97
Type
journal article
Language
en
Open access
closed
Locations
Management Communication Quarterly (publishedVersion)
Topics
  • Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
  • Health Sciences › Health Professions › General Health Professions › Workplace Health and Well-being
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
Keywords
organizational stress, social support, stressor severity, stress appraisal, conditional process model, conceptualization

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